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Downtown Ottawa stay
A stay at this Downtown Ottawa hotel places you steps from Rideau Centre and a 5-minute walk from Shaw Centre. Byward Market Square and University of Ottawa are also within half a mile (1 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and concierge services.
Sofa beds, LCD TVs
Offering conveniences like sofa beds and coffee/tea makers, the 282 guestrooms also have room service and LCD TVs. Hair dryers, laptop-compatible safes, and phones are also available.
Novotel Ottawa City Centre ratings based on 20 Verified Reviews
Guest reviews for Novotel Ottawa City Centre
Oct 18, 2018 by rv
Dear Barry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raman Virk Front Office Manager
Feb 6, 2016 by Catherine L.
Dear Guest, thank you for staying at our hotel and for having shared your impressions with us. We look forward to welcoming you again soon.
Great value for the price
Oct 9, 2015 by Catherine L.
Dear Guest, We are happy to read that you enjoyed staying with us and thank you for understanding that your safety being our first priority we deal with any emergency swiftly and appropriately. We are glad that you chose to share your experience with us and look forward to your next visit.
Great location close to Byward Market
Apr 24, 2015 by D. Ponte
Dear Becky, Thank you so much for your lovely comments. Looking forward to have you back as a guest! Kind Regards, Danny Ponte Front Office Manager Novotel Ottawa
Sep 18, 2015 by Catherine L.
Dear Guest, As we are currently renovating our entire hotel it sometimes happen that some works are visible despite our efforts to keep this aspect to a minimum and we appreciate your understanding. We are glad to know that you had a nice stay with us and thank you for posting this review. We look forward to your next visit.
Great location, good beds
Novotel, Ottawa, Canada
Great hotel !
About the Novotel Ottawa City CentreLocation 33 Nicholas St, Ottawa, ON K1N 9M7
Novotel Ottawa City Centre offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1900 square feet (177 square meters) and includes conference space. A library, multilingual staff, and concierge services are also featured at the eco-friendly Novotel Ottawa City Centre. Parking is available for a fee. This 3.5-star Ottawa hotel is smoke free.
- 1 building
- 282 guestrooms or units
- 9 levels
- 1900 sq ft of conference space
- 177 sq m of conference space
- Built in 1988
- Dining venue
- Bar or lounge
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Wedding services available
- Newspapers in lobby (free)
- Fireplace in lobby
- No smoking on site
Family Friendly Amenities
- Indoor pool
- Free WiFi
- Sofa bed
Available in some public areas: Free WiFi
Self parking (surcharge)
- Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (15.7 km / 9.8 mi)
- Train station: Ottawa Station (4.3 km / 2.7 mi)
- Parking: Self parking available for a surcharge
Novotel Ottawa City Centre offers 282 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Pull-out sofa bed
- In-room dining (limited hours)
- LCD television
- Coffee maker
- Hypo-allergenic bedding
- Housekeeping (daily)
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
The Albion Rooms - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Rafting nearby
- Bicycle rentals nearby
- Golfing nearby
- Snowmobiling nearby
- Hiking/biking trails nearby
- Downhill skiing nearby
- Cross-country skiing nearby
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Check-in time ends at 1:00 AM
- Check-in time starts at 3:00 PM
- Minimum check-in age is 19
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- Parking height restrictions apply
Guests will be asked to pay the following charges at the property:
- Deposit: CAD 50 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: CAD 19.50 per person (approximately)
- Self parking fee: CAD 28 per night (in/out privileges)
- Pet deposit: CAD 50.00 per stay
- Pet fee: CAD 50 per pet, per stay
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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- Novotel Ottawa City Centre Hotel
You should know
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.