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4.3 out of 5

"Very clean safe and quiet " More

By a verified traveler on Wed 20 Apr 2022

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Hotel Description

Hotel near Children's Hospital of Eastern Ontario in Ottawa

Gloucester stay

Your stay at this Gloucester hotel places you within 3 miles (5 km) of Children's Hospital of Eastern Ontario and The Ottawa Hospital General Campus. Also, University of Ottawa is within 3 miles (5 km) and Shaw Centre is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room Apr 2 - Apr 3

Standard Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Ottawa East, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Ottawa East, an IHG Hotel

Everyone (5) Couples (2) Family (1)
5 out of 5

Posted by , from OTTAWA on Oct 13, 2021

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5 out of 5

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 22, 2023 by Front Desk Team

Dear Melissa,Thank you for taking the time to share your feedback with us. Your insights are invaluable in helping us enhance our services and overall guest experience. We're pleased to hear that you enjoyed your stay, and we'll certainly take your comments into consideration as we continue to improve.We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Your satisfaction is our top priority.Warm regards,

4 out of 5

Posted by on Sep 4, 2022

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5 out of 5
Very clean safe and quiet

Posted by on Apr 20, 2022

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Comment from Hotel Management

Apr 29, 2022 by JPB

Thank you

5 out of 5

Posted by on Jan 31, 2022

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1 out of 5
When I got into the room there were no towels in the washroom or toiletries. We called down and someone said they would "try" to bring them up. It never happened. When we went down to the desk the person working said noone called and only gave us two towels for 4 people. No hand towels. Terrible service

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 13, 2021 by JPB

We apologize for all the inconveniences . We have since fixed these concerns. Thank you for sharing your comments

4 out of 5
Were unable to get a new set of towels for second day. Seemed they had problems with laundry.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by JPB

Thank you for the feedback, and apologies for the missing towels.

5 out of 5

Posted by on Aug 12, 2021

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5 out of 5
J'ai aimé qualité prix , l'accueil et la propreté Merci

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 13, 2021 by Minh Cao

Thank you for choosing the Holiday Inn Ottawa East, and for taking the time out of your busy day to review your recent stay with us! We are delighted to be informed you've had an exceptional stay, and we look forward to welcoming you back again in the near future!

About the Holiday Inn Ottawa East, an IHG Hotel

Location 1199 Joseph Cyr St, Ottawa, ON K1J7T4

Property Features

Holiday Inn Ottawa East, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East, an IHG Hotel. Free self parking is available. This Ottawa hotel is smoke free.

  • 261 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8148 sq ft of conference space
  • 757 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (2.5 km / 1.6 mi)
  • Metro station: St-Laurent Station (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Ottawa East, an IHG Hotel offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Myra's Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20–25 for adults, and CAD 0–25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chimo
  • Chimo Hotel
  • Chimo Hotel Ottawa
  • Chimo Ottawa
  • Hotel Chimo
  • Holiday Inn Ottawa East Hotel
  • Holiday Inn Ottawa East

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.