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Holiday Inn Ottawa East by IHG

3.0 star property
3-star hotel near University of Ottawa

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Exterior
Reception
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Cosmic Adventures
    ‪18 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(67 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(139 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(18 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Children's Hospital of Eastern Ontario. The Ottawa Hospital General Campus and Rideau Canal are also within 3 miles (5 km).

What's nearby

  • St. Laurent Centre - 3 min walk - 0.2 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa - 3 min drive - 3.2 miles
  • Laser Quest - 6 min drive - 1.8 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪A&W - ‬6 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Holiday Inn Ottawa East by IHG

3-star hotel near University of Ottawa
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

  • 261 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8148 sq ft of conference space
  • 757 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

How close is Holiday Inn Ottawa East by IHG to the airport?

Holiday Inn Ottawa East by IHG is 10.9 mi (20-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Ottawa East by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Ottawa East by IHG on Jun 7, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Ottawa East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Ottawa East by IHG.

Does Holiday Inn Ottawa East by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Ottawa East by IHG, but buffet breakfast is offered for a fee of between CAD 20 and 25 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Holiday Inn Ottawa East by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (17-min drive) are nearby.

What time is check-in at Holiday Inn Ottawa East by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Ottawa East by IHG?

This hotel offers free self parking.

Does Holiday Inn Ottawa East by IHG have a pool?

Holiday Inn Ottawa East by IHG features an indoor pool. Guests can enjoy pool access from 5:30 AM to 11:00 PM.

Does Holiday Inn Ottawa East by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Ottawa East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Ottawa East by IHG to downtown Ottawa?

Holiday Inn Ottawa East by IHG is 3.2 mi away from Ottawa.

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 713 out of 1351 reviews
Rating 8 - Good. 356 out of 1351 reviews
Rating 6 - Okay. 149 out of 1351 reviews
Rating 4 - Poor. 58 out of 1351 reviews
Rating 2 - Terrible. 75 out of 1351 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, amenities
I was signed up to their own membership program without concent.
Stayed 1 night in Feb 2026

10/10 Excellent

Angela

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room that was clean and spacious. Good location for airport travel and staff was friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
The room was nice, and the staff were friendly and accommodating. The only real complaint I have is that my room overlooked the front of the hotel. There were some loud and obnoxious people (guests) hanging out drinking by the front door until 3 am. The hotel did nothing about it and allowed them to disturb other guests
Stayed 11 nights in Feb 2026

10/10 Excellent

Joyann

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. The staff were very friendly and helpful especially Samir, the waiter in the restaurant. He was very pleasant and kind. Highly recommend
Stayed 3 nights in Feb 2026

8/10 Good

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

William

Stayed 1 night in Feb 2026

8/10 Good

Laflamme

Liked: Cleanliness, staff & service, amenities
The room was clean and the house keeping very nice to Me … the staff at the restaurant very nice great.. I enjoy..
Stayed 2 nights in Feb 2026

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
All good! 👍
Stayed 1 night in Feb 2026

10/10 Excellent

Oksana

Stayed 1 night in Feb 2026

8/10 Good

Robert

Business traveler
Not much . Plain room,
Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

6/10 Okay

Rafael Tadeu

No hot water, for the first nigth they transferred us to another hotel, very samll room. Not comfortable at all.
Stayed 3 nights in Feb 2026

10/10 Excellent

Julie

Stayed 1 night in Feb 2026

10/10 Excellent

Suminder

Stayed 1 night in Jan 2026

2/10 Terrible

Metin

Stayed 1 night in Feb 2026

6/10 Okay

Lindsay

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was disappointing travelling with small children that there was no indication on the website (or email) that the pool was not in operation. It was extremely cold weather (which is beyond your control) and there was nothing to do at the hotel for kids.
Stayed 3 nights in Jan 2026

4/10 Poor

Sarah

Stayed 2 nights in Jan 2026

2/10 Terrible

Matt

Traveled with family
Disliked: Staff & service
Pool was not working, I was locked out of room for 1 hour and then staff had to remove latch, I would not recommend this hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Cheryl

Stayed 2 nights in Jan 2026

2/10 Terrible

Vicki

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No customer service!! Unbelievable
Stayed 2 nights in Jan 2026

2/10 Terrible

Lynn

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room wasn’t very clean and customer service horrible! Pool was closed and instead of staff just saying that they strung us along for 4 days! When I requested to speak with a manager, I was told that I would be permitted to cancel my room and relocate to another hotel with a working pool
Stayed 3 nights in Jan 2026

10/10 Excellent

richard

Stayed 4 nights in Jan 2026

8/10 Good

Cara

Stayed 2 nights in Jan 2026

10/10 Excellent

Khadija

Stayed 2 nights in Jan 2026