See all properties

Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel near Byward Market Square in Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Free daily on-the-go breakfast
Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, Parliament Hill
    ‪16 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub

9.2 out of 10
Wonderful
(24 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(248 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(39 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(144 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
Reception

The Westin Ottawa

Downtown Ottawa
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,023 reviews
$165 nightly
The price is $195
Oct 11 - Oct 12
Total with taxes and fees
The Westin Ottawa

About the neighborhood

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Lowertown hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Parliament Hill - 16 min walk - 0.9 miles
  • Canadian Museum of History - 3 min drive - 1.6 miles
  • Casino du Lac Leamy - 6 min drive - 3.0 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪El Taco De Oro - ‬3 min walk
  • ‪Pho by Night - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Hampton Inn by Hilton Ottawa

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 2,635 reviews
$109 nightly
The price is $130
Oct 12 - Oct 13
Total with taxes and fees
Hampton Inn by Hilton Ottawa

Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to the airport?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 10.3 mi (22-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Oct 5, 2025 start from $121.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG offer free breakfast?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 18.00 per day.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Holiday Inn Express & Suites Downtown Ottawa East by IHG features an indoor pool. Guests can enjoy pool access from 7:30 AM to 10:30 PM.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Downtown Ottawa East by IHG to downtown Ottawa?

Holiday Inn Express & Suites Downtown Ottawa East by IHG is 1 mi away from Ottawa.

Reviews

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1309 out of 2529 reviews
Rating 8 - Good. 737 out of 2529 reviews
Rating 6 - Okay. 278 out of 2529 reviews
Rating 4 - Poor. 100 out of 2529 reviews
Rating 2 - Terrible. 105 out of 2529 reviews

Reviews

6/10 Okay

Suli

Traveled with family
Service is not good
Stayed 1 night in Jun 2025

8/10 Good

Shinae

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and staff was great but just area near that hotel wasn’t safe to walk around after 8pm but we spent fun time at the hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was good. The hotel was well maintained, staff was reasonably pleasant and the facilities are good. However, be aware that it is in a bit so great location, across the street from a shelter and a lot of homeless people wandering the area. Police showed up nearby twice during my stay. To top it off, parking is limited and there was no on site parking available, so I had to park about ten minutes away from the hotel. The whole experience wasn't horrible, but it was a bit inconvenient.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but not as close to ByWard Market as I hoped. The location is in an area full of homeless people. There is some kind of shelter across the street and people either high or drunk wandering the streets.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our check-in was quick and informative. The room was clean and spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Jayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2025

10/10 Excellent

Suzanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stop Clean and quiet Staff courteous
Stayed 1 night in Jun 2025

10/10 Excellent

Dananjana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, staff are always friendly and upbeat, and very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Sarnia

Stayed 1 night in Jun 2025

10/10 Excellent

Jayson

Liked: Cleanliness, property conditions & facilities
Pleasant
Stayed 1 night in Jun 2025

10/10 Excellent

Semhar

Stayed 1 night in Jun 2025

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great except for the fact that it has only 2 elevators (wait times around breakfast and check-out can be very long). There are scores of homeless people across from the hotel. Not the safest area.
Stayed 3 nights in Jun 2025

8/10 Good

ghulam

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is renovated, clean and quiet, staffs are friendly, breakfast and dining room is clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel facilities- the challenge is the location but using taxis is fine
Stayed 1 night in Jun 2025

8/10 Good

KAYODE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Odunayo

Liked: Cleanliness, amenities, property conditions & facilities
Satisfied
Stayed 2 nights in May 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Pretty big rooms. Free buffet breakfast.
Stayed 3 nights in Jun 2025

4/10 Poor

Debbie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
You can't advertise parking and then not have it. We left because the parking was in a homeless part of the city
Stayed 2 nights in Jun 2025

6/10 Okay

Janelle

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

MOHAMMAD-MEHDI, Etobicoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally enjoyed staying
Stayed 1 night in Jun 2025

10/10 Excellent

Kaveh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently booked a room at the Holiday Inn Express for a guest who stayed for two nights, and overall, we had a great experience. The location is convenient, the room was clean and comfortable, and the check-in process was smooth and professional. Our guest especially appreciated the amenities and the friendly service from the hotel staff. The complimentary breakfast was a nice bonus, though it would have been even better if the breakfast hours were extended slightly to better accommodate different schedules. Aside from that small detail, everything went well and we would gladly recommend this hotel to others looking for a reliable and welcoming stay in downtown Ottawa.
Stayed 2 nights in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
This hotel is fantastic but the area surrounding the hotel is horrific. The homelessness is awful
Stayed 2 nights in Jun 2025