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Hearton Hotel Nishiumeda

3.5 star property
3.5-star hotel near Tombori River Walk

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Photo gallery for Hearton Hotel Nishiumeda

Property entrance
Standard Triple Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing
Hallway
Lobby
Daily buffet breakfast (JPY 1980 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001
  • Place, Herbis Plaza
    ‪3 min walk‬
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Pokemon Centre Osaka
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Osaka

Heart of Osaka.Your stay at this Umeda hotel places you within 3 miles (5 km) of Tombori River Walk and Kyocera Dome Osaka. Also, Osaka Castle is within 3 miles (5 km) and Nipponbashi is within 6 miles (10 km).

What's nearby

  • Herbis Plaza - 3 min walk - 0.2 miles
  • Osaka Station City - 4 min walk - 0.3 miles
  • Pokemon Centre Osaka - 6 min walk - 0.3 miles
  • Grand Front Osaka Mall - 6 min walk - 0.3 miles
  • Umeda Sky Building - 10 min walk - 0.6 miles

Getting around

  • Osaka Station - 4 min walk
  • Nishi-Umieda Station - 5 min walk
  • Kansai Intl. Airport (KIX) - 60 min drive

Restaurants

  • ‪小麦の麺神 - ‬2 min walk
  • ‪日本料理 加賀屋 - ‬2 min walk
  • ‪サッポロ黒ラベルガーデン - ‬2 min walk
  • ‪ANTICO CAFFÈ AL AVIS - ‬3 min walk
  • ‪エスカーレ - ‬2 min walk

About this property

Hearton Hotel Nishiumeda

3.5-star hotel near Tombori River Walk
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Hearton Hotel Nishiumeda.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 471 guestrooms or units
  • 18 levels
  • 18 buildings
  • 2 dining venues
  • Built in 1999
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Hearton Hotel Nishiumeda offers 471 accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 10:00 PM (JPY 2,300 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 19 2026 to April 21 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Nearby parking fee: JPY 2300 per night (1312 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

This property cannot accommodate requests to provide cribs (infant beds) on site.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton
Hearton Hotel
Hearton Hotel Nishiumeda
Hearton Nishiumeda
Hotel Hearton
Hearton Hotel Nishiumeda Osaka
Hearton Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel
Hearton Hotel Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel Osaka

Frequently asked questions

How close is Hearton Hotel Nishiumeda to the airport?

Hearton Hotel Nishiumeda is 8.5 mi (23-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Hearton Hotel Nishiumeda have an airport shuttle?

Airport shuttle services are not available at Hearton Hotel Nishiumeda.

Does Hearton Hotel Nishiumeda offer free breakfast?

Free breakfast isn’t provided at Hearton Hotel Nishiumeda, but buffet breakfast is offered for a fee of JPY 1980 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Hearton Hotel Nishiumeda?

No, there is no casino at this hotel.

What time is check-in at Hearton Hotel Nishiumeda?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Early check-in costs JPY 3000 (subject to availability).

Is there free parking at Hearton Hotel Nishiumeda?

Free parking is not available at this hotel.

Does Hearton Hotel Nishiumeda have a pool?

Hearton Hotel Nishiumeda does not have a pool.

Does Hearton Hotel Nishiumeda have a restaurant?

Yes, there are 2 restaurants on site.

Does Hearton Hotel Nishiumeda have a spa?

There are no spa services available at this hotel.

How close is Hearton Hotel Nishiumeda to downtown Osaka?

Hearton Hotel Nishiumeda is 0.7 mi away from Osaka.

Hearton Hotel Nishiumeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 379 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony, Plymouth

Stayed 3 nights in Dec 2025

8/10 Good

Rei

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, room was quiet, great location! The laundry room was a little strange and there wasn't a microwave in the room, but otherwise was a wonderful place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alvin

Stayed 3 nights in Nov 2025

4/10 Poor

Rey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out of our 2 week stay, definitely the worst hotel room experience we’ve had. The staff were excellent, but the room was smaller even for an average japan hotel and very dusty. The lights had dust on them and the AC was a complicated system that you were unsure was working half the time. The humidifier they offered in room overheated within minutes of us using and turned our room into a sauna. Added with the poor AC we were in a dusty and stuffy room. They even allow you to open the window to a degree (is this by design because of how poor ventilation is?). It feels like they just tried to get as much rooms as they can. Additionally, every hotel we have been to has had luggage forwarding and while they do have it, its cash only which was an incovenience as every hotel we’ve used had a system and card was allowed. Its close to the train station which is great but you have to do better in other departments. I will not be coming back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tu, colorado springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Junior

Stayed 1 night in Nov 2025

10/10 Excellent

Cyran

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place/
Stayed 4 nights in Oct 2025

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Maida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High CP value

Extremely good location, literally right next to Kitte (!!). Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good location to trains
Stayed 3 nights in Sep 2025

8/10 Good

Erlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical place to stay in Osaka

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
Stayed 4 nights in Sep 2025

4/10 Poor

Ian, WYNN VALE

Traveled with family
Disliked: Amenities, property conditions & facilities
Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay. The buffet breakfast was barely adequate. No room-safe to store valuables. No blockout curtains. No cable TV, only local Japan TV. Unless the bathroom door was left ajar there was no airflow into the room while having a shower. No chair(s) to sit on and relax. Staff were polite and courteous. Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser. Air conditioning worked well which was necessary as Osaka was very hot. Unlimited tea, coffee and milk sachets were available in the foyer. Beds were quite comfortable. The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre. It was also only about 300m from the Airport Limousine Bus drop off point. Early check-in was available for a Y3000 charge. We certainly wouldn’t stay there again but others may see it differently.
Stayed 7 nights in Sep 2025

10/10 Excellent

Svetlana, CUPERTINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Tea

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.
Stayed 13 nights in Jul 2025

6/10 Okay

Rosario

Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

haruhiko

Stayed 1 night in Jul 2025

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all. Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.
Stayed 1 night in Jul 2025

8/10 Good

Yashaswini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

8/10 Good

SANGWOOK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaelle

Stayed 1 night in Jun 2025