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4.5 out of 5

"The front desk is not very welcoming. No help offered by any staff or a bell boy. " More

By a verified traveler on Sun 16 Jun 2019

Hotel Description

4.5-star luxury hotel near Umeda Sky Building

Central Osaka getaway

Within a 15-minute walk of this Kita hotel, you'll find Festival Hall and Herbis Plaza. Also, Osaka Station City is within half a mile (1 km) and Umeda Sky Building is within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 6 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and perks like a free area shuttle.

Free Internet, refrigerators

The 473 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like pillow menus and slippers. Other amenities include 24-hour room service, refrigerators, and minibars.

Standard Room, 1 Double Bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$95* Per night/room Jul 29 - Jul 30

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Non Smoking (1 Per)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room, 1 Double Bed, Non Smoking (Modern)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ANA Crowne Plaza Osaka, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ANA Crowne Plaza Osaka, an IHG Hotel

Everyone (1)
4 out of 5
The front desk is not very welcoming. No help offered by any staff or a bell boy.

Posted by on Jun 16, 2019

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5 out of 5

Punctual and courteous bus shuttle drivers

Pros: Excellent shuttle service, room amenities, plenty of tea, and English-speaking front desk staff. The bigger room size was a plus like hotels in the US
Cons: More coffee "bags" in room.
Location: Only 10 minutes from Osaka Train Station and the thousands of shops, restaurants, and stores in and around it!
We stayed for 3 nights on a designated non-smoking floor overlooking the river and busy freeway on the 14th floor. The room was nice, quiet, and comfy with the Japanese-style futons (blanket and/or comforter).on the bed. You can really sleep good there as the din from the freeway was not noticeable. I guess the window glass was quite thick. Because more people ride trains than cars, street traffic is not snarled and congested like back home. This allows the shuttle bus to keep an on-time schedule throughout the day, even during rush-hour.

Posted by , from Honolulu, USA on Apr 25, 2016

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About the ANA Crowne Plaza Osaka, an IHG Hotel

Location 1-3-1 Dojimahama, Osaka, Osaka-fu 530 0004

Property Features

ANA Crowne Plaza Osaka, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. The luxury ANA Crowne Plaza Osaka, an IHG Hotel also features gift shops/newsstands, concierge services, and laundry facilities. A free area shuttle within 2.00 km is available. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 1 building
  • 473 guestrooms or units
  • 24 levels
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kansai Intl. Airport (KIX) (53.8 km / 33.4 mi)
  • Train station: Oebashi Station (0.5 km / 0.3 mi)
  • Metro station: Higobashi Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 2.00 km
  • Parking: Self parking available for a surcharge

Room Amenities

ANA Crowne Plaza Osaka, an IHG Hotel offers 473 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Cafe in the park - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dojima Teppanyaki - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Karin Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Tankuama Kitamise - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Lobby Lounge - This lobby lounge serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2904 for adults and JPY 1573 for children (approximately)
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Crowne Plaza Hotel Osaka
  • ANA Crowne Plaza Osaka
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  • ANA Osaka Crowne Plaza
  • Crowne Plaza ANA Osaka
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  • Ana Crowne Plaza Osaka Hotel Osaka
  • ANA Crowne Plaza Osaka Hotel
  • ANA Crowne Plaza Hotel
  • ANA Crowne Plaza
  • ANA Crowne Plaza Osaka
  • Ana Crowne Plaza Osaka, An Ihg
  • ANA Crowne Plaza Osaka, an IHG Hotel Hotel
  • ANA Crowne Plaza Osaka, an IHG Hotel Osaka
  • ANA Crowne Plaza Osaka, an IHG Hotel Hotel Osaka

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.