This house really had potential to be great! Location is perfect, neighborhood is nice, restaurants and shopping close by, but it desperately needs some TLC. The carpet going up the stairs needs to be replaced, the entire house needs a deep cleaning and better management.
Communication with property management company was good in that they were very responsive, however proper timely action did not follow. We had paid for the pool to be heated. Like another reviewer had experienced, the pool was half empty, dirty and cold when we arrived. Why wasn’t that setup prior to our arrival? We paid $350 for it! We used the hose to fill it ourselves and immediately notified the company. After multiple back and forths, 3 days later the heater was finally turned on! We also had problems with the AC as we kept getting an error on the thermostat saying it wasn’t working and it was uncomfortably warm, especially when trying to sleep. They kept checking it remotely but again after multiple back and forths and us saying it needed to be checked, someone came. Although it seemed to be running for 2 days after, the unit simply does not have enough power to properly cool the house plus the error came back. At this point we, purchased a few box fans and dealt with it because we were near the end of our stay.
