Ver todas las propiedades

ACO Vacation Homes

Propiedad de 2.0 estrellas
Hotel cerca de Resort de Walt Disney World®, en Kissimmee

Indica las fechas para ver precios

Galería de fotos de ACO Vacation Homes

Casa de ciudad | Terraza o patio
Casa de ciudad, varias camas | Chapoteadero
ACO PREMIUM - 4 bd with pool and Spa (1736) | Sala de estar | Televisión
Casa de ciudad, 4 habitaciones | Tabla de planchar con plancha, cunas y wifi gratis
Casa, 6 habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Opiniones

6.6 de 10,

Servicios principales

  • Estacionamiento incluido
  • Wifi gratuito
  • Gimnasio
  • Lavandería

Explora la zona

Ver en el mapa
Various Addresses, Kissimmee, FL, 34746
  • Place, Golfito Bonanza Golf & Gifts
    ‪14 min a pie‬
  • Place, Campo de golf Mighty Jungle Golf
    ‪20 min a pie‬
  • Place, Resort de Walt Disney World®
    ‪5 min en auto‬
  • Airport, Orlando, Florida, Estados Unidos (MCO-Orlando Intl.)
    ‪29 min en auto‬

Opciones de habitación

Abrir todas las fotos de Casa de ciudad, 4 habitaciones, alberca privada

Casa de ciudad, 4 habitaciones, alberca privada | Terraza o patio

Casa de ciudad, 4 habitaciones, alberca privada

  • 9 personas
  • 1 cama King, 2 camas Queen y 1 litera individual
  • Wifi gratuito

Abrir todas las fotos de ACO Family - 4 Bd with pool and Grill (1716)

ACO Family - 4 Bd with pool and Grill (1716) | Terraza o patio

ACO Family - 4 Bd with pool and Grill (1716)

  • 12 personas
  • 2 camas King, 1 cama matrimonial y 5 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Casa de ciudad, varias camas

Casa de ciudad, varias camas | Alberca techada

Casa de ciudad, varias camas

  • 8 personas
  • 1 cama King, 2 camas Queen, 1 cama matrimonial y 1 cama individual
  • Wifi gratuito

Abrir todas las fotos de ACO Family 4 Bd with private pool and Grill 1725

Tabla de planchar con plancha, cunas y wifi gratis

ACO Family 4 Bd with private pool and Grill 1725

  • 10 personas
  • 1 cama King, 2 camas Queen, 1 cama matrimonial y 1 sofá cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734) | Tabla de planchar con plancha, cunas y wifi gratis

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

  • 12 personas
  • 3 camas King, 2 camas Queen y 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Casa Premium, varias habitaciones

Casa Premium, varias habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Casa Premium, varias habitaciones

  • 16 personas
  • 3 camas King, 1 cama Queen y 4 camas matrimoniales
  • Wifi gratuito

Abrir todas las fotos de Casa Premium, varias habitaciones

Casa Premium, varias habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Casa Premium, varias habitaciones

  • 18 personas
  • 6 camas King, 1 cama Queen y 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Casa, 6 habitaciones

Casa, 6 habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Casa, 6 habitaciones

  • 3326 pies cuadrados
  • 14 personas
  • 3 camas King, 1 cama Queen, 2 camas individuales y 2 camas matrimoniales
  • Wifi gratuito

Abrir todas las fotos de Habitación

Habitación | Cocina privada | Parrilla de estufa, lavavajillas y utensilios de cocina

Habitación

  • 20 personas
  • 5 camas King, 1 cama Queen, 2 camas individuales y 2 camas matrimoniales
  • Wifi gratuito

Abrir todas las fotos de Casa, 6 habitaciones

Casa, 6 habitaciones | Alberca al aire libre

Casa, 6 habitaciones

  • 12 personas
  • 2 camas King, 3 camas Queen y 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de ACO FAMILY - 4 Bd with Pool and Grill (1755)

ACO FAMILY - 4 Bd with Pool and Grill (1755) | Terraza o patio

ACO FAMILY - 4 Bd with Pool and Grill (1755)

  • 10 personas
  • 2 camas King, 1 litera individual grande, 2 camas individuales y 1 sofá cama individual
  • Wifi gratuito

Abrir todas las fotos de Casa (ACO PREMIUM 8Bd with Private Pool,Spa)

Casa (ACO PREMIUM 8Bd with Private Pool,Spa) | Terraza o patio

Casa (ACO PREMIUM 8Bd with Private Pool,Spa)

  • 18 personas
  • 4 camas King, 3 camas matrimoniales y 4 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Casa, 4 habitaciones, acceso a la alberca

Casa, 4 habitaciones, acceso a la alberca | Terraza o patio

Casa, 4 habitaciones, acceso a la alberca

  • 8 personas
  • 1 cama King, 2 camas Queen y 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Casa Premium, varias habitaciones, alberca privada

Casa Premium, varias habitaciones, alberca privada | Área de parrilladas y picnic

Casa Premium, varias habitaciones, alberca privada

  • 18 personas
  • 5 camas King, 2 camas matrimoniales y 4 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Casa estándar, varias habitaciones

Casa estándar, varias habitaciones | Alberca al aire libre

Casa estándar, varias habitaciones

  • 16 personas
  • 4 camas King, 2 camas Queen y 4 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Habitación cuádruple

Habitación cuádruple | Alberca al aire libre

Habitación cuádruple

  • 13 personas
  • 3 camas King, 3 camas matrimoniales y 1 cama individual
  • Wifi gratuito

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Información de la zona

Kissimmee

En una zona comercial.Lugares de interés de la talla de Resort de Walt Disney World® y Parque temático Disney's Animal Kingdom® se ubican en un radio de 5 km, en los alrededores de este hotel en Kissimmee. Island H2O Live! y Club de golf Mystic Dunes se ubican a 5 km.

Qué hay cerca

  • Golfito Bonanza Golf & Gifts - A 14 min a pie - 1.2 km
  • Campo de golf Mighty Jungle Golf - A 20 min a pie - 1.7 km
  • Resort de Walt Disney World® - A 5 min en auto - 3.7 km
  • Centro comercial Disney Springs™ - A 10 min en auto - 13.6 km
  • Epcot® - A 10 min en auto - 9.8 km

Medios de transporte

  • Estación de tren de Orlando - 25 min en auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min en auto

Restaurantes

  • ‪McDonald's - ‬A 8 min a pie
  • ‪Starbucks - ‬A 3 min a pie
  • ‪Del Taco - ‬A 5 min a pie
  • ‪Taco Bell - ‬A 19 min a pie
  • ‪Osaka Bay Buffet - ‬A 4 min a pie

Información de la propiedad

ACO Vacation Homes

Hotel cerca de Resort de Walt Disney World®, en Kissimmee
ACO Vacation Homes proporciona a sus huéspedes sala de fitness, asistencia turística y para la compra de entradas y servicios de concierge. Las áreas comunes cuentan con acceso a wifi gratis. Dispone de estacionamiento gratuito.

Toma en cuenta que no se permite fumar en este hotel en Kissimmee.

  • 5 habitaciones
  • Servicio de cuidado de niños (con cargo)
  • Lavandería
  • Resguardo de equipaje
  • Asistencia turística y para la compra de entradas
  • Servicios de concierge
  • No se permite fumar en la propiedad
ACO Vacation Homes tiene 5 opciones de hospedaje con tabla de planchar con plancha. Estas opciones de hospedaje tienen área de comedor independiente. Este hotel en Kissimmee ofrece acceso a wifi gratis. También hay cunas (con cargo) disponibles para los huéspedes.

Propiedades similares

Exterior
Vacation Village Orlando, Celebration
Kissimmee
  • Alberca
  • Tina de hidromasaje
  • Lavadora
  • Secadora
4.3 de 5, Excelente, 4,279 opiniones
$103 por noche
El precio actual es de $117
19 jun. - 20 jun.
Total con impuestos y cargos
Vacation Village Orlando, Celebration

Servicios de la propiedad

Para familias

  • Comedor independiente en la habitación
  • Cuna (con cargo)
  • Lavandería
  • Sala de estar
  • Servicio de cuidado de niños o guardería (con cargo)

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad
  • Estacionamiento con acceso para silla de ruedas disponible

Actividades

  • Gimnasio

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Estacionamiento con acceso para silla de ruedas
  • Rampa de acceso para silla de ruedas

Amenidades en la habitación

Entretenimiento

  • TV

Habitación

  • Cuna (con cargo)

Alimentos y bebidas

  • Área de comedor independiente
  • Lavavajillas
  • Parrilla de estufa
  • Vajilla y utensilios de cocina

Más

  • Área de descanso independiente
  • Plancha y burro de planchar
  • Sala de estar

Políticas

Check-in

Inicio de check-in: 16:00. Fin de check-in 11:00
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

Esta propiedad no cuenta con recepción.
Los huéspedes recibirán un correo electrónico antes de su llegada con instrucciones para hacer el check-in y el código de acceso.
Si tienes preguntas, comunícate con la propiedad. Los datos de contacto aparecen en la confirmación de tu reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Código de acceso

Mascotas

  • No se aceptan mascotas

Niños y camas adicionales

  • Los niños son bienvenidos.
  • No hay camas extra disponibles.
  • Hay cunas disponibles por USD 100.0 por estancia.

Formas de pago

Información importante

Cargos

Los huéspedes deberán pagar los siguientes cargos en la propiedad:

  • Los cargos por servicio de limpieza varían según la unidad y la duración de la estancia

Enlistamos todos los cargos de los cuales nos informó la propiedad.

Opciones extra

Los cargos y los impuestos que aparecen abajo se cobrarán al momento de realizar la reservación o durante el check-in o el check-out.

  • Cargo por uso de cuna: USD 100.0 por estancia.

Es posible que esta lista no sea exhaustiva. Los cargos y los depósitos están sujetos a cambios y pueden no incluir los impuestos.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito
Es posible que apliquen cargos por persona extra, según la política de la propiedad. Este monto puede variar.
Se puede requerir una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra.
    Esta propiedad es administrada por un profesional inmobiliario, quien la ofrece como parte de su profesión o negocio. Esta propiedad acepta Visa, Mastercard, American Express y Discover.

Preguntas frecuentes

¿Qué tan cerca está ACO Vacation Homes del aeropuerto?

ACO Vacation Homes queda a 18.2 km (24 min en auto) de Kissimmee, FL (ISM-Kissimmee Gateway), el aeropuerto popular más cercano a la propiedad.

¿ACO Vacation Homes tiene servicio de traslado al aeropuerto?

ACO Vacation Homes no ofrece servicio de traslado desde ni hacia el aeropuerto.

¿Qué tan cerca queda ACO Vacation Homes de la playa?

Este hotel está a 11.6 km (13 min en auto) de Playa Beachcomber y a 12.8 km (14 min en auto) de Playa de Hideaway Bay. No olvides tu filtro solar.

¿ACO Vacation Homes ofrece desayuno incluido?

ACO Vacation Homes no ofrece el desayuno incluido.

¿Hay un casino en ACO Vacation Homes?

No, no hay casino en este hotel.

¿A qué hora es el check-in en ACO Vacation Homes?

Inicio de check-in: 16:00. Fin de check-in: 11:00.

¿Hay estacionamiento gratis en ACO Vacation Homes?

Este hotel ofrece estacionamiento gratis.

¿Hay alberca en ACO Vacation Homes?

ACO Vacation Homes no tiene alberca.

¿Hay un spa en ACO Vacation Homes?

No hay servicios de spa disponibles en este hotel.

¿Qué tan cerca está ACO Vacation Homes del centro de Kissimmee?

ACO Vacation Homes está a 18.2 km de Kissimmee.

Opiniones de ACO Vacation Homes

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 37 de 104 opiniones
Puntuación de 8, es decir, Bueno. Basada en 19 de 104 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 10 de 104 opiniones
Puntuación de 4, es decir, Malo. Basada en 12 de 104 opiniones
Puntuación de 2, es decir, Terrible. Basada en 26 de 104 opiniones

7.4/10

Limpieza

6.6/10

Servicio y personal

8.0/10

Servicios

7.2/10

Condiciones de la propiedad

Opiniones

Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

ACO HOMES

Excelente estancia, todo muy acogedor, la casa estaba impecable con todas las comodidades, la casa club ,excelente y muy bonita y con muchas actividades para adultos y niños
Se hospedó 3 noches en junio de 2017
Opinión verificada

10/10 Excelente

Adilya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

La vivienda expert

La casa es hermosa toda mi familia le encanto y volvería a alquilar otra vez
Opinión verificada

10/10 Excelente

geo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Muy agradable

Casa muy comoda y limpia , mucha seguridad , solo que esta un poco lejo de los parques
Opinión verificada

2/10 Terrible

Simmone

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal

House and Community was amazing but.......

When we arrived the house was amazing. We had a large group of people and the house was definitely big enough. There was a couple of things that I took pictures of and sent to the office so we would not be charged. No other problems occurred the entire stay except not having enough towels so they brought us some. Now after we got back home thats when problems started. They charged our credit card almost $300. When I called the first time the Lady on the phone acted like she had no idea what I was talking about. Then I called back probably 5 more times to be told we had stained the towels and used the the grill that we didn't even touch the entire stay. They sent me pictures of things like a blanket that just needed to be washed and towels with no visable stains and couple other picture that I couldn't figure out. Along with the pictures of the item was a picture of someone's I don't knows credit card front and back. When I questioned them about it they blew it off. I have stayed with multiple rental companies and never had as issue as I always go threw a house when I leave to make sure nothing is damaged or it would have been reported. We are going to Florida again and making sure not to book with this company I have told countless friends that go every year sometime multiple times a year not to book with this company. DO NOT BOOK WITH THIS COMPANY.
Se hospedó 6 noches en abril de 2017
Opinión verificada

8/10 Buena

Linda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Pretty gated community

The townhouse was affordably price. It was in a gated community which we really liked. It slept 8 people very comfortably, but there was a table and counter area for only 6 people to eat. The kitchen was small, but it did have a small washer & dryer which we liked. We knew to bring detergent, paper towels, bathroom tissue, paper plates as the townhouse only provides starter supplies. The grocery stores and restaurants were not far away. Overall we were very satisfied with this townhouse and I would definitely recommend it to others. The only problem was getting the "check in" code before our arrival. ACO wouldn't give it until 24hrs. before check in time. They only email it and they won't text it or tell you the code by phone. Since we were stopping at other sightseeing areas, I was not at home to receive it. I had trouble opening my email by phone and I called ACO several times. We finally got it by email and everything was fine.
Se hospedó 5 noches en abril de 2018
Opinión verificada

8/10 Buena

Rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good stay

Good accommodations with great location to Disney parks. House was in good shape and met our needs well.
Se hospedó 5 noches en enero de 2018
Opinión verificada

2/10 Terrible

Robyn

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Every wall filthy! Mold every corner each bathroom

After check in got email asking if everything was good to go. I replied accordingly with pictures! They asked to resubmit and that they would tell maintenance. If they passed on the word nothing was fixed. Or cleaned even tho I prepaid for cleaning. It was gross. They still haven't responded to me after I submitted pics.
Se hospedó 2 noches en diciembre de 2017
Opinión verificada

2/10 Terrible

Sawanda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Run Do Not Rent

Dirty walls/Carpet, Roaches was Everywhere. Turned on the stove to cook and that was the worst thing we could have done because roaches came from under and from the back of the stove. Pest control came and put white poison down and traps so we had to stay with this stuff everywhere. Washer would not spin out so we had to hand ring out clothing. Garage door was broke, We Had To physically open and close the door. Tubs would not drain out. Master tub could not use because water was leaking from faucet area. Granted the home is nice but the owner or management needs to step it up and take care of the home a little better. I would not recommend this home to be rented by anyone until they have the insects and roaches and other things repaired in the home. If I could add all the photos and videos I would but it only allow 6 Pic. I did walk through of home upon arrival. I also emailed ACO vacation homes twice to talk to mansion property directly but have not gotten a response. So beware of 164 Yellow Snapdragon Drive Davenport Fl...... I have pics of the white stuff we had to live with for the time there as well as the traps that was placed everywhere in the home.
Se hospedó 3 noches en diciembre de 2017
Opinión verificada

4/10 Mala

Jane

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Unpleasant stay

The light fixtures were broken, stains on the wall, leaky toilet, and broken sink just to name a few things. The 4 bedroom Venetian Bay Villages location needs to be updated.
Se hospedó 2 noches en diciembre de 2017
Opinión verificada

10/10 Excelente

shiawana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice

Wonderful place for you and the family. The bedrooms are big. The bathroom are nice & area is nice as well. We all are happy . Thank again.
Se hospedó 2 noches en diciembre de 2017
Opinión verificada

10/10 Excelente

Taran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Orlando relaxation

Wonderful, comfortable, roomy, quite, and beautiful. Those are all the things my vacation was. I can't wait for my family and I to reserve another vacation there.
Se hospedó 2 noches en octubre de 2017
Opinión verificada

10/10 Excelente

Shawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

This was a GREAT condo rental close to parks!

We stayed at the condo because we were taking our grandchildren to the Disney parks. They loved the house we rented and the private pool. The house had everything that we needed. It was clean and well maintained. The location was close to the parks so it was easy to get there every morning, and much more affordable than a hotel on property.
Se hospedó 4 noches en noviembre de 2017
Opinión verificada

4/10 Mala

Endia

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal

Surprise surprise!!

The house itself was beautiful, very comfortable and there was more than enough space for my family and I. I booked this house from Expedia which I regret because once I paid I then reached out to the actual company who let me know of all the other associated fees when Expedia has me under the impression that I had already paid them all...so surprise! Here’s a $200 cleaning fee!! Also, the home is advertised with the pool and spa, however, AFTER I paid I found out about the $30/day charge just to heat the spa! FYI...if someone rents a home with a hot tub, OF COURSE we plan to use it!! I paid a total of OVER $700 for 2 days and you mean to tell me the use of the hot tub is not included? Ridiculous! And even once we decided to just bite the bullet and pay I was told they needed 24 hours notice so I didn’t even have time to have that arrangement made! The pool was also ridiculously cold so even if we could over the hot tub situation, the pool was STILL unbareable! Inside of the house was its own ball game, let’s start with the grease stains on the sheets, with fees that high for cleaning I was very disappointed to see that! The TV in the main room had no cable connection so the whole weekend there was never a point that we could watch tv together in the main room we all had to pile up in a bed room or separate. Last but certainly not least, the hot water heater sucks!!! To take a hot shower run the water an hour In advance we got one shower the whole weekend. Never again!
Se hospedó 2 noches en noviembre de 2017
Opinión verificada

10/10 Excelente

Carlos Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Avaliação de estadia

Nossa estadia na casa que alugamos foi muito boa, só um detalhe que atrapalhou um pouco foi a distância que o condominio está localizado, pois só ficamos sabendo a localização depois de fechar a negociação. Mas o condomínio e as acomodações não deixaram a desejar, nos deram uma casa com um quarto a mais o que foi muito bom e mais confortável na divisão com os membros da família. Tinha eletrodomésticos e equipamentos na cozinha o que facilitou bastante. O contrato de locação é bem rígido e com bastante regras o que deixa a gente um pouco inseguro e com medo, mas deu tudo certo.
Se hospedó 16 noches en octubre de 2017
Opinión verificada

4/10 Mala

Vee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice prison and excessive fees

I would never rent a vacation property from ACO Vacation Homes again. I wish the potential renter would be advise of the additional fees prior to booking. Expedia mentions there would be additional fees in the fine print but all of them. For example the cleaning was an additional $179 on top of the rental fee. You have to pay for pool and the jacuzzi to be heated, $90 for 3 days. The water was freezing cold, non of my family including myself could bear to risk it. $100 for excessive trash (more than one garage can full.) Mind you the trash can is a bench can not an average size 30 gallon can, which is responsible for 11 people. There is no cell service in the house, you have to drive about 2-5 miles to receive service. You can use the grill, but if you do not clean it properly, it would be an additional $60. To be honest because of all of the stipulation, you feel as if your in an expensive prison. Would never make this mistake again.
Se hospedó 2 noches en noviembre de 2017
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Wonderful experience

The townhome was beautiful. Very clean and inviting. The customer services reps were very helpful and friendly. I will definitely book again. I was very satisfied.
Se hospedó 2 noches en octubre de 2017
Opinión verificada

2/10 Terrible

Ken

No le gustó: Servicio y personal

Deceitful at best

Horrible experience with this company. I would never book with them again. I wouldn't recommend them to anyone. If you haven't booked them yet I would move on to something else asap. If you've already booked with them get ready for the run around. AWFUL EXPERIENCE!!!!
Se hospedó 2 noches en septiembre de 2017
Opinión verificada

2/10 Terrible

ivonne

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Horrible customer service

My experience was horrible. I get there on Friday night and the first thing I find is that they did not add my name to the list at the gate. So I was at the gate for more than 30 minutes tire from a 5 hour drive , then I get to the house. No air conditioner, I called them Saturday they sent someone, went to universal and when I come back tire like craze at 4 am. STILL NO AIR CONDITIONING” they did not care at all. They were knocking at my door to clean the house at 10:50am. Did not care one bit about my complaint. Nothing. Bad bad customer service. Will not come back!
Se hospedó 2 noches en octubre de 2017
Opinión verificada

6/10 Aceptable

LandoPBM

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Very nice place but beware of the extra fee

After booking this place I was contacted by the rental company (ACO) and although it stated 'no additional fees' on the expedia site, I had to pay a USD170 cleaning fee (for 3 nights stay). Although I felt that this was outrageous, I continued because the booking was 'non-refundable' through the expedia site and didn't want to ruin my vacation and risk loosing that money. Be aware that you will need to sign documentation and submit this per email as well as a copy of your identification and also a picture of your credit card (!!!). The townhouse at Venetian Bay Villages was not easy to locate, it took us a while and the security guard was no help. First we were fiddling at someone else's door, luckily this turned out well ;-) Would be great if ACO includes a map in the documentation. Once we located the correct townhouse, we were amazed by the cleanliness of the facility and all the available equipment and it became evident to me why the cleaning fee was that high. In all these years my wife said she never had a (vacation) kitchen with so much cooking utensils. Everything in the house worked perfect, the master bed is so sweet and the neighborhood is quiet and the area is nice and convenient. I just think it is NOT fair to NOT include ALL associated costs/fees in the listings on the advertising websites and even more in combination with non-refundable bookings. But you get what you pay for, and that is a LOT of goodness In short, i would definitely stay there again ;-)
Se hospedó 2 noches en septiembre de 2017
Opinión verificada

10/10 Excelente

Roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

An excellent home away from home.

Very comfortable home. Fully equipped. Nice, clean and well maintained.
Se hospedó 2 noches en septiembre de 2017
Opinión verificada

6/10 Aceptable

shanice

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Everything was good

The shower didn't work we only could take baths other then that it was oretty good
Se hospedó 2 noches en septiembre de 2017
Opinión verificada

6/10 Aceptable

Annette

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad

Nice location, quiet and away from all the traffic

Home was very nice and clean, but still had equipment from renovations in the cupboards like paint etc. One of the bathroom sinks did not work, no running water, outlets didn't work and light bulb in one of the bedrooms for main light was missing. Called and emailed customer service, but unfortunately nobody stopped by in the 6 days we stayed there to address it. Downstairs bedroom did not have lamp shades on lights, mattress was lumpy. Kitchen had less than bare minimum for dishes, did not have coffee maker. All in all the area was very nice and the club house was fabulous, lots to do for children of all ages and staff there was extremely friendly. Club house requires key card which the management company failed to provide also.
Se hospedó 6 noches en agosto de 2017
Opinión verificada

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

This place sucks

Horrible place to rent ACO VACATION HOMES SUCKED they have a $170 cleaning fee which was ridiculous for that amount you expect the place to be spotless but it wasn't it was dirty and old sheets on the bed I will never rent from them again and hotel.com should be a shame of this cus they allow this to happen especially the hiding fees and then u stuck with it cus there is no refund so pls don't rent here they SUCK !
Se hospedó 2 noches en agosto de 2017
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal

aco company customer service very poor

The garage door is broken with a big gap at the bottom where it won't close which is big enough for an adult to access the inside-made us feel very uneasy The master suite bed is very uncomfortable. Decor is a bit tired but it was clean and had the right amenities
Se hospedó 13 noches en agosto de 2017
Opinión verificada

8/10 Buena

Marcela

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
The house was enormous,but more than 30 minutes from the Parks.I checked in at night,so my first encounter was with cockroaches,the tiny ones in the kitchen.No pool towels and no enough regular towels.
Se hospedó 3 noches en agosto de 2017

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