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"We enjoyed our room. Nice kitchen, we cooked our own breakfasts. Bed was soft enough. Sitting area was fine for the 2 of us. Parking was a little tig
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Your stay at this Central Omaha hotel places you within 3 miles (5 km) of University of Nebraska-Omaha and Baxter Arena. Omaha Community Playhouse and Kountze Planetarium are also within half a mile (1 km).
Renovated in 2016
This hotel features a fitness center and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Free WiFi, kitchens
The 80 individually furnished guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include kitchens and sofa beds.
Sonesta ES Suites Omaha ratings based on 6 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sonesta ES Suites Omaha
Everyone (4)Family (2)
5 out of 5
Everything...mainly the staff great place to stay clean friendly , good breakfast
Posted by a verified traveler on Oct 8, 2019
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4 out of 5
I was originally concerned about the location due to the number of strip malls & empty storefronts, but our car and suite seemed very secure.
The breakfast was hot and our room was quiet.
We were disappointed the pool was closed since the weather was quite lovely.
The bathroom door could not shut due to the toilet’s location and it blocked the toilet paper. The door should just be removed completely.
The floors could use a good cleaning. I shifted the foot rest (on wheels) and there was a large gummy bear and dried food on the carpet. I made the mistake of walking across the floors in just socks and they turned brown. There was also a number of hairs of varying lengths on the sheets.
Posted by a verified traveler on Oct 8, 2019
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5 out of 5
Posted by a verified traveler on Apr 23, 2019
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Comment from Hotel Management
Jun 21, 2019
by JAGordon
Thank you!
5 out of 5
Very nicely appointed room. Super clean. Would have been nice if a fireplace log would have been provided. I assumed it would be an electronic fireplace.
Posted by a verified traveler on Jan 26, 2019
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Comment from Hotel Management
Mar 5, 2019
by Lisa Y.
Thanks for your review. We appreciate your feedback!
4 out of 5
Wonderful place to stay, Abused Credit my card
Pros:The place is very clean, very modern and extremely comfortable.
Cons:Billing and credit card holds and releases on customers who pay cash.
Loved our stay here! Clean, updated, roomy, just a fun room at a great price!
Problem came after we got home and found that more than our room price had been held on our credit card without our knowledge. When we arrived I was ask for my credit card, I stated that I was paying cash and wanted to pay right away. I was told I would have to provide a credit card which I understand. A hold was placed on my card for the amount of the room and additional amount I was not informed of. I assumed, wrongly, that since I was paying with cash and could have and offered to, pay upfront, there was no need to put a hold on my card for the full amount of the room and more. I was never informed of this and I offered and wanted t pay upfront. Ok, that part was bad enough, but they wouldn't release the hold on my room. We stayed on Saturday night and the following Thursday I had to take my paid by cash receipt to my bank to have the hold released. I had called the motel and ask them to remove the hold and was told it would be released on Monday, Thursday the hold was still there. VERY UNPROFESSIONAL. I would love to stay again, but doubt I will becaue I was not allowed to pay cash up front and the hold on my card was for more than the room and I was not informed of that and the hotel would not release the hold, I had to spend a lot of time working with my bank to get the release removed. THIS WAS VERY UNPROFESSIONAL ON THE PART OF THE MOTEL.
Posted by Rebecca, from Iowa on Jul 28, 2018
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Comment from Hotel Management
Jul 30, 2018
by Lisa Yilmaz
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Quiet and just remodeled!
We enjoyed our room. Nice kitchen, we cooked our own breakfasts. Bed was soft enough. Sitting area was fine for the 2 of us. Parking was a little tight. The place was just finishing a complete remodel so all was new. It is off the busy street so not super easy to find but it is quieter than on the busy street. Only problem we had was person upstairs was a loud walker. Would recommend, great value!
Posted by helpful hannah, from michigan on May 19, 2016
Sonesta ES Suites Omaha offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Omaha. Self parking is free. A complete renovation of Sonesta ES Suites Omaha was completed in July 2016. This Omaha hotel is smoke free.
80 guestrooms or units
2 levels
11 buildings
Breakfast available (free)
Manager's reception (free)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
BBQ grill(s)
Outdoor picnic space
Television in lobby
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Sofa bed
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Omaha, NE (OMA-Eppley Field) (13.4 km / 8.3 mi)
Train station: Omaha Station (9 km / 5.6 mi)
Parking: Free self parking
Room Amenities
Sonesta ES Suites Omaha offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Pillowtop beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room kitchen
Dining room
Pillowtop beds
Pull-out sofa bed
Flat-screen television
Cable channels
Premium channels
Refrigerator (full size)
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Iron and ironing board
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Food & Drink
Guests are served free hot/cold buffet breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.
Nearby Activities
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Basketball on site
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3 AM
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: USD 150.00 per accommodation, per stay
Maximum 2 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Service animals are exempt from fees/restrictions
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Number of children who can stay free - 3
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 150.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 150.00 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Residence Inn Marriott Hotel Omaha Central
Residence Inn Marriott Omaha Central
Residence Inn Omaha Central
Sonesta ES Suites Omaha Hotel
Sonesta ES Suites Omaha
Sonesta ES Suites Omaha Hotel
Sonesta ES Suites Omaha Omaha
Sonesta ES Suites Omaha Hotel Omaha
You should know
The seasonal pool will open in June and close in August.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
