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4.2 out of 5

"Traveling cross country. Very nice hotel! Friendy staff, good breakfast. " More

By a verified traveler on Sat 17 Jun 2017

Hotel Description

Hotel near Westroads Mall in Omaha

In Omaha

You'll find Miracle Hill Golf & Tennis Center and Heron Haven within 2 miles (3 km) of this hotel. The Knolls Golf Course and OPPD Arboretum are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, dry cleaning, and laundry facilities are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 84 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$82 per night

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Omaha - 120th and Maple ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Omaha - 120th and Maple

Everyone (6) Couples (6) Family (3)
5 out of 5

Posted by on Jul 19, 2019

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4 out of 5
The srvice was great I will continue to rent with your company

Posted by on Jul 14, 2019

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4 out of 5

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by GM

We almost all 5 thank you. We will wow you next time.

4 out of 5
It was pretty standard fare. They had upped the price for the Warren Buffett stockholders meeting, but not terribly exorbitant. Not terribly convenient but there was a Culvers in walking distance. Staff was friendly. They did not have our room made up when we returned at 3:00 p.m. on Saturday, but they got right to it. A decent breakfast.

Posted by on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by hotel staff

Thank you so much for staying with us and giving us your honest opinion .

5 out of 5
The staff they had were very up beat and helpfull in all areas i will definitively stay there qgain!!

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 26, 2019 by front desk

The staff is very helpful....

2 out of 5
No pillowcases on our bed. Popcorn on floor. No kleenexes. Asked for them. Never received. Breakfast. No coffee. Omelets and cinnamon rolls still frozen. Condiments not refilled

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 30, 2019 by Paul Lovermi

The last three comments have been about the breakfast and is always a pleasure to get real time feed back. I have learned that I need more then on person working on the weekend especially when we have 5 teams in house. especially a university soccer team . We will not make that mistake again.

4 out of 5
Check in was simple and easy. Staff was friendly. The bed was comfortable.

Posted by on Mar 22, 2019

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Comment from Hotel Management

Mar 26, 2019 by front desk

Alright simple, easy , friendly and comfortable. One more adjective we would have got five...

5 out of 5
The staff here was amazing! We checked into our room, which was very nice and very clean, but the bathroom had a few lightbulbs burnt out. We called down to the front desk to ask them if they could change it. They politely asked us if we would mind switching rooms. We agreed and they ended up upgrading us to a suite. Pool/hot tub we're clean. Excercise facilities were nice. Breakfast was good as well. I actually was looking for hot sauce to go with my eggs and asked an associate at the front desk and he searched for ten minutes just to find me some. The staff was amazing here and I would recommend this place!

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 5, 2019 by Staff

We are very pleased that you enjoyed the complimentary upgrade . Sorry it took us so long to find the hot sauce for your eggs.Glad to see that you enjoyed your self and with a 5 out of 5 your telling everyone to go experience the hotel for them selves. Thank you so much. See you soon.

5 out of 5
Nice,clean, good breakfast friendly staff. Wifi a little slow but overall i would highly recommend

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 27, 2019 by Front Desk

We are signing a new contract with our wifi provider to speed this up for all of us thank you....We will keep up the good work in housekeeping and breakfast.

4 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

Apr 1, 2019 by paul

We are almost there . Thank you so much

About the Holiday Inn Express & Suites Omaha - 120th and Maple

Location 11818 Miami Street, Omaha, NE 68164

Property Features

Holiday Inn Express & Suites Omaha - 120th and Maple offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Holiday Inn Express & Suites Omaha - 120th and Maple also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Omaha hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Omaha, NE (OMA-Eppley Field) (26.8 km / 16.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Omaha - 120th and Maple offers 84 accommodations with complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 49-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Suites Hotel Omaha
  • Holiday Inn Express Omaha 120th Maple Hotel
  • Country Suites Omaha
  • Country Inn Carlson Omaha West NE
  • Country Carlson Omaha West NE
  • Holiday Inn Express 120th Maple Hotel
  • Holiday Inn Express Omaha 120th Maple
  • Holiday Inn Express 120th Maple

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.