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4.3 out of 5

"There was a used washcloth hanging on the shower rod from a previous guest. A little disturbing after you are in the shower. " More

By a verified traveler on Wed 26 Jan 2022

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Hotel Description

Hotel near Westroads Mall in Omaha

In Omaha

At this Omaha hotel, you'll be within 3 miles (5 km) of Westroads Mall and 9 miles (15 km) of University of Nebraska-Omaha. University of Nebraska Medical Center is within 9 miles (15 km) and Henry Doorly Zoo is within 16 miles (25 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a computer station, and dry cleaning are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 84 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Twin Bed, Accessible (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max
$113* Per night/room May 22 - May 23

Standard Room, 1 King Bed, Accessible (Hearing, Mobility, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Twin Bed, Accessible (Hearing, Tub)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Twin Bed, Accessible (Mobility, Tub)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Omaha - 120th and Maple, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Omaha - 120th and Maple, an IHG Hotel

Everyone (7) Couples (8) Family (6)
4 out of 5
There was a used washcloth hanging on the shower rod from a previous guest. A little disturbing after you are in the shower.

Posted by on Jan 26, 2022

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Comment from Hotel Management

Jan 26, 2022 by The Manager

We are so sorry for this to be forgotten by the housekeepers. this will be brought to their attention.\ Please come back and let us try again. Thank you for your review, it's very helpful.

5 out of 5
Staff was very friendly and helpful. Excellent breakfast options. Our room was very nice. We could have used some room service after the 2nd night of a 4 night stay, but we did get it the 3rd night.

Posted by , from IMPERIAL on Nov 29, 2021

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Comment from Hotel Management

Nov 30, 2021 by Dave C.

Thank you for your review. As we advertise on Expedia, we are currently not entering guest rooms during the stay in our efforts to protect our staff as well as our guests from Covid-19 or any varients. We hope to return to this practice as soon as possible.

5 out of 5

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 8, 2021 by The Manager

Thanks for the great review, we appreciate it and your business.Come back soon.

5 out of 5
Fabulous stay!! Staff was Great!! Breakfast had many selections. Beds were comfy. Pool was fun!

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by front desk

Thank you thank you ...................

5 out of 5
It appeared new, fresh and clean. Very friendly staff.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by paul

Thank you so much for staying with us . Hope to see you again real soon

5 out of 5

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 22, 2019 by B

Thank you for your stay with us!

4 out of 5
The srvice was great I will continue to rent with your company

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 22, 2019 by B

Thank you for your stay!

4 out of 5

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by GM

We almost all 5 thank you. We will wow you next time.

4 out of 5
It was pretty standard fare. They had upped the price for the Warren Buffett stockholders meeting, but not terribly exorbitant. Not terribly convenient but there was a Culvers in walking distance. Staff was friendly. They did not have our room made up when we returned at 3:00 p.m. on Saturday, but they got right to it. A decent breakfast.

Posted by on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by hotel staff

Thank you so much for staying with us and giving us your honest opinion .

5 out of 5
The staff they had were very up beat and helpfull in all areas i will definitively stay there qgain!!

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 26, 2019 by front desk

The staff is very helpful....

About the Holiday Inn Express & Suites Omaha - 120th and Maple, an IHG Hotel

Location 11818 Miami Street, Omaha, NE 68164

Property Features

Holiday Inn Express & Suites Omaha - 120th and Maple, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Omaha - 120th and Maple, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Omaha hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Omaha - 120th and Maple, an IHG Hotel offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Country Inn Suites Hotel Omaha
  • Holiday Inn Express Omaha 120th Maple Hotel
  • Country Suites Omaha
  • Country Inn Carlson Omaha West NE
  • Country Carlson Omaha West NE
  • Holiday Inn Express 120th Maple Hotel
  • Holiday Inn Express Omaha 120th Maple
  • Holiday Inn Express 120th Maple
  • Holiday Inn Express Suites Omaha 120th Maple

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.