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"There was blood on our comforter, the counter was still dirty, as was the shower. The beds were made though so it "appeared clean". I was told the GM ... " More

By a verified traveler on Tue 15 Aug 2023

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Hotel Description

Omaha hotel in West Omaha area

West Omaha stay

Your stay at this West Omaha hotel places you within 2 miles (3 km) of OPPD Arboretum and Miracle Hill Golf & Tennis Center. Maplewood Lanes and Westroads Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$107* Per night/room Oct 1 - Oct 2

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

TownePlace Suites by Marriott Omaha West ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Omaha West

Everyone (2) Couples (1) Family (5)
3 out of 5
There was blood on our comforter, the counter was still dirty, as was the shower. The beds were made though so it "appeared clean". I was told the GM would contact me and they never did. My husband tripped in the hallway on loose carpet and there was loose carpet in the elevator. Super cold pool. I did love that it was a very quiet hotel.

Posted by on Aug 15, 2023

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4 out of 5
Everything was pretty good No issues

Posted by , from HATTERAS on Jan 7, 2023

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4 out of 5
Liked the room and and the kitchen. Hated the mattress and pillows. There was no breakfast or computer to use.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 14, 2021 by Molly Haines

Thank you for staying with us and giving your feedback! We do have a business center down by the front desk and we have a complimentary hot breakfast from 6am-9am on the weekdays and 7am-10am on the weekends.

5 out of 5
Great location! Lots of things to do near by! Staff was friendly and our rooms were nice. Will stay here again for sure!

Posted by on Mar 14, 2021

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Comment from Hotel Management

Apr 25, 2021 by Molly Haines

Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

5 out of 5
Staff is great communication with great room is clean Find Us Faithful were very helpful in anytime you needed very quiet and peaceful reasonable rates dishes are included in the room which is a great amenity full size refrigerator dishwasher and stove top sakura con laundry room on site great location

Posted by on Feb 12, 2021

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5 out of 5
Love the whole place. Great staff and very clean.....love that the pool is open

Posted by on Feb 7, 2021

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1 out of 5
Staff was on friendly lack of communication the rooms were not as clean as they should have been had to move out of one room into another due to maintenance that was not completed in another room

Posted by on Jan 22, 2021

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Comment from Hotel Management

Jan 24, 2021 by Lenny

Thank you for taking time out of your day to leave us this feedback. We strive to excel in making our guests feel comfortable and safe. We are so sorry to hear that you had this type of experience at our hotel, and hope you will give us a chance in the future to make it up to you. Thank you again, Lanette Huff Front Office Manager

4 out of 5
It was nice and updated place to stay. Breakfast was nice and tasty but not large selection. Wish there would have been recycling bins so the whole hotel would make less garbage.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Connor Fikes, GM

Thank you very much for taking the time to give us your honest feedback. We are happy to hear you enjoyed your stay overall. We are actually working on generating a recycling program for our guest rooms to limit the amount of waste we create and make recycling a more convenient process for our guests! Come back and see us again and we will make sure you have a great experience.

4 out of 5
It was a nice quiet place for us to call home for a night. The breakfast in the morning was delicious, the staff was courteous and the rooms were clean🙂

Posted by on Jun 8, 2019

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4 out of 5

Area is not easy to navigate

The hotel was nice enough but the area is hard to navigate. The map on our phones had a hard time getting us off of the interstate and to the hotel. The whole area roadway system was confusing to navigate. The only comments I’d make about the hotel itself is that the breakfast area is too small and there was no hot tub in the indoor pool area which was a surprise to us. Facilities were nice, clean and updated. Staff was very friendly.

Posted by , from iowa on Mar 12, 2018

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About the TownePlace Suites by Marriott Omaha West

Location 10865 W Dodge Rd, Omaha, NE 68154

Property Features

TownePlace Suites by Marriott Omaha West offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Omaha West. Free self parking is available. This Omaha hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Omaha West offers 108 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Omaha West
  • TownePlace Suites Marriott Hotel Omaha West
  • TownePlace Suites Marriott Omaha West
  • TownePlace Suites Omaha West
  • TownePlace Suites Marriott Omaha West Hotel
  • Towne Suites riott Omaha West
  • TownePlace Suites by Marriott Omaha West Hotel
  • TownePlace Suites by Marriott Omaha West Omaha
  • TownePlace Suites by Marriott Omaha West Hotel Omaha

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.