"There was blood on our comforter, the counter was still dirty, as was the shower. The beds were made though so it "appeared clean". I was told the GM ... " More
West Omaha stay
Your stay at this West Omaha hotel places you within 2 miles (3 km) of OPPD Arboretum and Miracle Hill Golf & Tennis Center. Maplewood Lanes and Westroads Mall are also within 3 miles (5 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.
Sep 14, 2021 by Molly Haines
Thank you for staying with us and giving your feedback! We do have a business center down by the front desk and we have a complimentary hot breakfast from 6am-9am on the weekdays and 7am-10am on the weekends.
Apr 25, 2021 by Molly Haines
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!
Jan 24, 2021 by Lenny
Thank you for taking time out of your day to leave us this feedback. We strive to excel in making our guests feel comfortable and safe. We are so sorry to hear that you had this type of experience at our hotel, and hope you will give us a chance in the future to make it up to you. Thank you again, Lanette Huff Front Office Manager
Oct 22, 2019 by Connor Fikes, GM
Thank you very much for taking the time to give us your honest feedback. We are happy to hear you enjoyed your stay overall. We are actually working on generating a recycling program for our guest rooms to limit the amount of waste we create and make recycling a more convenient process for our guests! Come back and see us again and we will make sure you have a great experience.
TownePlace Suites by Marriott Omaha West offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Omaha West. Free self parking is available. This Omaha hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
TownePlace Suites by Marriott Omaha West offers 108 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free breakfast.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.