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"Great location! Lots of things to do near by! Staff was friendly and our rooms were nice. Will stay here again for sure! " More

By a verified traveler on Sun 14 Mar 2021

Hotel Description

Aparthotel near Westroads Mall in Omaha

In Omaha

Your stay at this West Omaha aparthotel places you within 2 miles (3 km) of OPPD Arboretum and Miracle Hill Golf & Tennis Center. Westroads Mall and Maplewood Lanes are also within 3 miles (5 km).

Business services

This aparthotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Free Internet, kitchens

The 108 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and LCD TVs with cable channels.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$84* Per night/room May 9 - May 10

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

TownePlace Suites by Marriott Omaha West ratings based on 9 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for TownePlace Suites by Marriott Omaha West

Everyone (1) Family (5)
5 out of 5
Great location! Lots of things to do near by! Staff was friendly and our rooms were nice. Will stay here again for sure!

Posted by on Mar 14, 2021

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Comment from Hotel Management

Apr 25, 2021 by Molly Haines

Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

5 out of 5
Staff is great communication with great room is clean Find Us Faithful were very helpful in anytime you needed very quiet and peaceful reasonable rates dishes are included in the room which is a great amenity full size refrigerator dishwasher and stove top sakura con laundry room on site great location

Posted by on Feb 12, 2021

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5 out of 5
Love the whole place. Great staff and very clean.....love that the pool is open

Posted by on Feb 7, 2021

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1 out of 5
Staff was on friendly lack of communication the rooms were not as clean as they should have been had to move out of one room into another due to maintenance that was not completed in another room

Posted by on Jan 22, 2021

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Comment from Hotel Management

Jan 24, 2021 by Lenny

Thank you for taking time out of your day to leave us this feedback. We strive to excel in making our guests feel comfortable and safe. We are so sorry to hear that you had this type of experience at our hotel, and hope you will give us a chance in the future to make it up to you. Thank you again, Lanette Huff Front Office Manager

4 out of 5
It was nice and updated place to stay. Breakfast was nice and tasty but not large selection. Wish there would have been recycling bins so the whole hotel would make less garbage.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Connor Fikes, GM

Thank you very much for taking the time to give us your honest feedback. We are happy to hear you enjoyed your stay overall. We are actually working on generating a recycling program for our guest rooms to limit the amount of waste we create and make recycling a more convenient process for our guests! Come back and see us again and we will make sure you have a great experience.

4 out of 5
It was a nice quiet place for us to call home for a night. The breakfast in the morning was delicious, the staff was courteous and the rooms were clean🙂

Posted by on Jun 8, 2019

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4 out of 5

Area is not easy to navigate

The hotel was nice enough but the area is hard to navigate. The map on our phones had a hard time getting us off of the interstate and to the hotel. The whole area roadway system was confusing to navigate. The only comments I’d make about the hotel itself is that the breakfast area is too small and there was no hot tub in the indoor pool area which was a surprise to us. Facilities were nice, clean and updated. Staff was very friendly.

Posted by , from iowa on Mar 12, 2018

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1 out of 5

STAY AT YOUR OWN RISK!!!

DO NOT STAY HERE!!!! My husband and I stayed here for New Years weekend and the stay went smoothly. We then made another last minute reservation in March for Sunday, March 18th-19th. 3 HOURS before we were due to check-in, we received a call from the a rude front desk clerk, by the name of Andy who told us that our reservation was cancelled, because 2 dinner plates went missing from our room during our New Years stay. He accused us of stealing them (on behalf of the general and operations manager) and told us we were not allowed at the hotel. I emphatically and repeatedly told him that we WOULD NEVER take anything from a hotel room and suggested they look at their staff, but he stuck to his story and laughed at me over the phone. I then spoke with the rude general manager, Christy, who also said the same thing, that we had to have taken the dinner plates, because their staff would never take anything. My thought was, isn t this the same staff who lives on practically minimum wage? So, you accuse a regular customer who makes MORE THAN ENOUGH MONEY to buy two plates, but you don t look at the staff? Needless to say, my husband and I had to scramble for another reservation and ended up at the Residence Inn. THE ROOMS THERE ARE MUCH BETTER!!! The room had a full kitchen and dining area. Towne Place Suites pales in comparison. Maybe it was a blessing in disguise, I ll definitely stay at the Residence Inn for all of my Omaha travel. If you don t want to be falsely accused of stealing and not being given the chance to defend yourself, STAY AWAY FROM THIS HOTEL! The staff can steal all they want, because a customer will always get accused.

Posted by on Mar 19, 2012

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2 out of 5

Mixed bag for long-term stay

Pros: Free breakfast, close to walking trail, helpful desk staff for copying faxes
Cons: slow internet, no dvd option, not good for your cat
Housekeeping only minimal, and will only change sheets upon specific request made to front desk. Breakfast gets boring fast. Wireless internet is slow. Do NOT stay here if you have a cat. If a cat jumps on the vinyl arms of the furniture, their claws inevitably make little holes. Then the hotel makes you repair/replace the furniture. That's in addition to the $100 pet fee. The front desk staff is helpful, which makes up for the housekeeping. The one upside of the hotel is the location next to the Papio Creek walking trail- a plus for staying here with your dog.

Posted by , from Lincoln, NE, USA on Nov 1, 2011

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About the TownePlace Suites by Marriott Omaha West

Location 10865 W Dodge Rd, Omaha, NE 68154

Property Features

TownePlace Suites by Marriott Omaha West offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Omaha West. Free self parking is available. This Omaha aparthotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Eppley Field Airport (OMA) (31.5 km / 19.5 mi)
  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Omaha West offers 108 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Omaha West
  • TownePlace Suites Marriott Hotel Omaha West
  • TownePlace Suites Marriott Omaha West
  • TownePlace Suites Omaha West
  • TownePlace Suites Marriott Omaha West Hotel
  • Towne Suites riott Omaha West
  • TownePlace Suites by Marriott Omaha West Omaha
  • TownePlace Suites by Marriott Omaha West Aparthotel
  • TownePlace Suites by Marriott Omaha West Aparthotel Omaha

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.