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Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

2.5 star property
Hotel near Westroads Mall in Omaha

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Photo gallery for Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Exterior
Exterior
Exterior
Front of property - evening/night
Standard Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
11818 Miami Street, Omaha, NE, 68164
  • Westroads Mall
    ‪5 min drive‬
  • University of Nebraska-Omaha
    ‪11 min drive‬
  • University of Nebraska Medical Center
    ‪15 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Omaha

In Omaha .At this Omaha hotel, you'll be within 3 miles (5 km) of Westroads Mall and 9 miles (15 km) of University of Nebraska-Omaha. University of Nebraska Medical Center is within 9 miles (15 km) and Charles Schwab Field Omaha is within 12 miles (20 km).

What's nearby

  • Westroads Mall - 5 min drive - 2.7 miles
  • University of Nebraska-Omaha - 11 min drive - 6.4 miles
  • University of Nebraska Medical Center - 15 min drive - 8.2 miles
  • Henry Doorly Zoo and Aquarium - 19 min drive - 15.8 miles
  • Charles Schwab Field Omaha - 20 min drive - 11.0 miles

Getting around

  • Omaha Station - 24 min drive
  • Eppley Field Airport (OMA) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Backswing Brewing Co. - ‬3 min drive
  • ‪Pizza Hut - ‬4 min drive

About this property

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Hotel near Westroads Mall in Omaha
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Omaha - 120th and Maple by IHG. Free self parking is available.

This Omaha hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Omaha - 120th and Maple by IHG offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Japanese, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
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The price is $122
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Inn Suites Hotel Omaha
Holiday Inn Express Omaha 120th Maple Hotel
Country Suites Omaha
Country Inn Carlson Omaha West NE
Country Carlson Omaha West NE
Holiday Inn Express 120th Maple Hotel
Holiday Inn Express Omaha 120th Maple
Holiday Inn Express 120th Maple
Holiday Inn Express Suites Omaha 120th Maple
Holiday Inn Express Suites Omaha 120th Maple by IHG
Holiday Inn Express Suites Omaha 120th Maple an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Omaha - 120th and Maple by IHG to the airport?

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG is 10 mi (18-min drive) away from the Omaha, NE (MIQ-Millard) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG on Jun 26, 2025 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Omaha - 120th and Maple by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG.

Does Holiday Inn Express & Suites Omaha - 120th and Maple by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Omaha - 120th and Maple by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG?

No, there is no casino at this hotel, but Horseshoe Council Bluffs (21-min drive) and Ameristar Casino Hotel at Council Bluffs (22-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Omaha - 120th and Maple by IHG have a pool?

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG features an indoor pool.

Does Holiday Inn Express & Suites Omaha - 120th and Maple by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Omaha - 120th and Maple by IHG to downtown Omaha?

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG is 8.6 mi away from Omaha.

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort

Snow removal

Went here because of snowstorm. There wasnt any snowremoval. Evevator was down. Ice machine on our floor didnt work. It looked like front desk workers parked under front dropoff canopy blocking area for guests. Vlinds in room dont work. Electric. I usually dont put a review good or bad. But this needs to be addreased. Breakfast ok. Bed ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Debbie

Traveled with family
Liked: Staff & service, property conditions & facilities
There was an overwhelming smell of chlorine and something unpleasant when you first walk in. Noticeable throughout the building. Hot breakfast available.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Cheap stay

Older woman who works day shift is rude to customers and staff. Got to the hotel at 1pm and she barked at me “Check in isn’t until 3!” She begrudgingly looked to see if my room was ready (or acted like she was checking) and said it wasn’t ready yet. The next morning when I was checking out, she was barking at the employees. Room itself was fine. Only complaint was the shower wall had hair on it and the shower faucet was dirty so I’m guessing it wasn’t cleaned between guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The computer system was down when I was checking in. The staff were working on it with the corporate office. Although it took about an hour to resolve, the staff were very professional and accommodating. The pool was a bit small and the hot tub was not working (and was covered up). The room was nice, and there was plenty of free parking.
Stayed 2 nights in Mar 2025

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in front desk was great!
Stayed 1 night in Mar 2025

8/10 Good

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Friendly staff and clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn, Coto de Caza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The heck I’m was easy. The breakfast was a hit breakfast was a full breakfast with eggs, sausage, and pancakes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Easy access. Full breakfast - clean and quiet stay. Loved it and will definitely be on the lookout for another Holiday Inn Express!!
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very clean and the staff I dealt with were both very polite and friendly.
Stayed 1 night in Feb 2025

8/10 Good

Angelica

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

April

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Boys Town Hospital (our destination). Rooms are clean and quiet. Pool is heated but no hot tub. You can tell there used to be a hot tub but it is no longer accessable. We had to be out the door by 6:20am. Breakfast smelled good but was not yet open. However I honestly did not check breakfast times before booking and I didn't have time to ask if we could just grab something.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Decent Stay!

The check-in desk person was super nice and efficient. The buffet was decent because it has hot items. Items ran out but seemed to refilled at a later time that we missed. The location is way convenient for our family. The beds were so comfy. The TV was a nice size. We enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Very comfortable
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about hotel. Room. Bed. Shower. Gym. Breakfast. Staff. Main Manager an elder white women was clearly rough on staff, a bigot and not there to do anything but placate other older white travelers. I say that as a 60 some white guy.
Stayed 4 nights in Dec 2024

10/10 Excellent

haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super time
Stayed 3 nights in Dec 2024

8/10 Good

Mary

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was clean and pool is nice. Seemed short on staff. Dislike where bathroom soap bottle is mounted-kids can't reach it. Beds are good. Breakfast is pretty typical hotel fare but handy to have. Culvers next door.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, hard beds
Stayed 1 night in Nov 2024