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"The rooms were very spacious. One of the best hotels I've stayed inOmaha.The location was very convenient. Everything was right there. Would recommend ... " More

By a verified traveler on Mon 18 Nov 2019

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Hotel Description

3-star hotel in South Central Omaha

South Central Omaha stay

With a stay at this South Central Omaha hotel, you'll be within half a mile (1 km) of Bergan Mercy and 2 miles (3 km) of Baxter Arena. Elmwood Park and Omaha Community Playhouse are also within 2 miles (3 km).

Business services

This hotel features an indoor pool and a gym. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the spa tub and perks like free self parking.

Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking (One-Bedroom Suite)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Aksarben Suites Trademark Collection by Wyndham ratings based on 32 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Aksarben Suites Trademark Collection by Wyndham

Everyone (12) Couples (5) Family (17)
1 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 16, 2021 by Guest Services

Thank you for taking the time to rate the hotel.

1 out of 5
Room smells heavily of cigarettes. Everything closed including the pool. Cable has been disconnected

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Guest Services

Cable off? Possible signal box error to the room. We will have Engineering reboot the system.

1 out of 5
Horrible and they charge me more for the parking... what was supposed to be free!!!😡😡😡

Posted by , from Omaha Nebraska on Jan 26, 2021

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Comment from Hotel Management

Jan 26, 2021 by Guest Services

Thank you for your commentary. We do not charge for Parking and never had. Is there a miscommunication charges possibly?

1 out of 5

Posted by on Aug 14, 2020

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Comment from Hotel Management

Aug 15, 2020 by Guest Services

Sorry to see that our rating fell below par. We hope if you still are able to do anything to improve on that, please let us know.

1 out of 5
This place is a dump. It's very outdated but that's not that big of a deal. You would expect to see a hotel like this in the Soviet Union. The bathroom had no toilet paper or kleenex. The door knob was falling off. The towel rack was held on by a block of wood and a bunch of random screws. However, they did provide coffee, just no coffee maker to go with it. Stay away.

Posted by , from Colorado on Jun 24, 2020

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Comment from Hotel Management

Jun 25, 2020 by Guest Services

Sorry the hotel didn't seem to hit the mark for you during your recent stay. As posted at the front desk, Coffee Makers per Brand Standards are available per request. We will again look at the signage for clarity and visibility again today. Thank you for taking the time to give us some feedback from your stay.

2 out of 5
The room were very hot the internet went out during our stay with 4 kids no tv???!!!! Breakfast is listed as complementary on line and I fact it is 10.00 per person overnight deck clerk was very hard to reach. Asked to speak to manager and was told they are not here

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by Guest Services

Thank you for the feedback, we see our Internet wasn't down at anytime. IF you could share the room number with us, we can have IT look into the Access point to troubleshoot any issues.

1 out of 5
Pool not operational. Information regading pool not working not on website. Stated i could cancel free of charge. Then my card was charged both room charge and deposit. Travelocity notified and I received most room charge back. Never got my deposit back.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 24, 2020 by Guest Services

If waiting on the deposit to be refunded or reinstated to your account; it could take up to 5-7 business days to see it on your account. It depends on your financial institution. We apologize for any inconvenience that it may have caused having the pool down for maintenance. Unfortunately, we cannot control the immediate uploading of content to the 3rd party websites when making a reservation.

2 out of 5
Desk staff pleasant. Room dirty. I reported red spatters all over wall. I removed a spot so know it would come off. White spatters below sink, front of tv stand, and bathroom sink. Dust on trim on sink cabinet. Reported it, returned that evening and nothing cleaned. Did not need new sheets for our 2nd night but not happy beds not made. Only evidence anyone came in the room,..wet towels removed. Reported 2nd time upon checkout. Would love to see if next patron has the same spatters and spotting on cabinet etc

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Guest Services

Thank you for taking the time to give us some feedback from your stay. We will share your comments with the Housekeeping Department this morning.

4 out of 5
The rooms were very spacious. One of the best hotels I've stayed inOmaha.The location was very convenient. Everything was right there. Would recommend this hotel to everyone P.S. the price was very good!!

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by General Manager

Thank you very much for the comments! We will make sure to share them with the staff. We hope to see you again soon!

4 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 13, 2019 by General Manager

Thank you for the rating! We hope that you comeback to see us again soon!

About the Aksarben Suites Trademark Collection by Wyndham

Location 7270 Cedar St, Omaha, NE 68124

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Property Features

Aksarben Suites Trademark Collection by Wyndham offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 3500 square feet (325 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Aksarben Suites Trademark Collection by Wyndham. Self parking is free. This 3-star Omaha hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 6 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Aksarben Suites Trademark Collection by Wyndham offers 186 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Canterbury Pub - This bar specializes in American cuisine and serves breakfast only. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Fishing nearby
  • Kayaking nearby
  • Swimming nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Hotel Omaha
  • DoubleTree Suites Hilton Omaha
  • Aksarben Suites Omaha Hotel
  • Aksarben Suites Hotel
  • Aksarben Suites Trademark Collection Wyndham Hotel Omaha
  • Aksarben Suites
  • Aksarben Suites Trademark Collection Hotel Omaha
  • Aksarben Suites Trademark Collection Hotel
  • Aksarben Suites Trademark Collection Omaha
  • Aksarben Suites Trademark Collection
  • Aksarben Suites Trademark Collection Wyndham Hotel
  • Aksarben Suites Trademark Collection Wyndham Omaha
  • Aksarben Suites Trademark Collection Wyndham
  • Aksarben Suites A Trademark Collection Hotel
  • Aksarben Suites Trademark Collection by Wyndham Hotel
  • Aksarben Suites Trademark Collection by Wyndham Omaha
  • Aksarben Suites Trademark Collection by Wyndham Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.