Book a hotel near Old Glory Mall Shopping Center, Harriman

"Good"

"The front desk person in the mornings is a condescending, nasty, small-minded desk clerk whom should never ever be in a customer facing role - in the hospitality industry of all industries. When I stayed here 2 years ago i distinctly remember how absolutely wonderful the over-night lady is, with her beautiful smile to match her elegant dresses. But this guy I’m not sure of his name is just a total jerk. He didn’t even process my renewal so my key didn’t work, in the rain. Not a huge deal, just a perfect example of all this guy does to make my stay as uncomfortable as possible. "

"We stayed at Sleep Inn for a few nights. The staff was wonderful, the breakfast was decent enough. But what put a damper on our stay was how thin the walls were. The hotel has posted quiet hours from 10pm-7am, but our first night there our next door neighbors were extremely loud laughing, talking, and dropping things all of which we could hear perfectly. We gave them some time to quiet down before calling the front desk and they quieted down for a few mins then started back up. We finally got to bed around midnight after trying to go to sleep for several hours. The next day we went to the front desk and asked if those people had checked out or if we could move rooms. Thankfully they had checked out and to the staff's credit they blocked off that room so we could get some sleep. But they only blocked it off for one night. The third night more people went into the room again and they were loud, but abided somewhat close to the quiet hours. When we were there, there weren't that many cars in the parking lot, so we thought it would have been nice if the hotel spaced out the guests if they know the walls are so thin. There are signs everywhere letting you know you can get earplugs at the front desk and tips on how to get better sleep. But for a hotel called Sleep Inn you think they would have invested in thicker walls. I've never had this issue at Hampton Inn or the Marriott. "

"Everything was amazing"

"I do not recommend staying here, our room was filthy, the floor had not been swept , there was dust on everything, i had to wipe everything down! Listing said room had fridge and microwave, however there was no microwave and when i inquired about it i was told i had to use at front desk! Towels severely stained and dingy looking, also no coffee maker in room which every hotel ive stayed has a coffee maker, there was a cabinet under the tv that had garbage and there was trash in back of every nightstand and furniture, like i said i would not recommend staying here, not worth $100 a night. The only plus is its 2 minutes from Woodbury Commons. If i could i would only give 1/2 star !!!!!!!"

"Staff is super friendly and the food in the restaurant was great. The room was clean but way too small. There was an old smell in the room. The faucet in the bathroom was broken. "