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"Front desk mechanical, no personality or welcome, could not provide a copy of credit card receipt or invoice total estimate, gave no directions or map ... " More

By a verified traveler on Fri 20 Mar 2020

Hotel Description

Hotel near Oracle Arena in Oakland

Near the airport

Within 2 miles (3 km) of this well-placed hotel, you'll find Oracle Arena and RingCentral Coliseum. Oakland Zoo and Oakland Museum of California are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 98 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Oakland Airport ratings based on 13 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Oakland Airport

Everyone (8) Business (1) Family (4)
3 out of 5
Front desk mechanical, no personality or welcome, could not provide a copy of credit card receipt or invoice total estimate, gave no directions or map to room, gape smoking when booked non.

Posted by , from Hawaii on Mar 20, 2020

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Comment from Hotel Management

Mar 20, 2020 by Front desk

So sorry to hear your stay was less than great. Please let us know how we can improve.

5 out of 5
Easy late check in. Room was ready and very nice. The hot breakfast in the morning was a pleasant surprise and the airport shuttle made travel easier. Only downside was the shuttle did not run late at night, but our (overpriced) taxi ride from the airport was reimbursed.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Front desk

We are so happy to hear you had a great experience with us. We welcome you back anytime!! Safe travels

4 out of 5

Posted by on Aug 24, 2019

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4 out of 5
Didn't like the location. Phone to property did not work at the time I needed to call. Place itself was good.

Posted by on Apr 28, 2019

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4 out of 5
Very convenient. Staff very nice.a bit loud and the room was a bit dated.

Posted by on Apr 4, 2019

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1 out of 5

Ridiculous deposit requirement

The required deposit was TWICE the cost of the room and this was not disclosed on the travelocity website. Cash was not an option for the deposit so I was left without a place to stay for the night, had to sleep in the Uhaul. It was awesome, let me tell you. Also travelocity wouldn't refund the money I had already paid to my credit card for 5 days, even though I couldn't check into the hotel.

Posted by , from M on Oct 3, 2016

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2 out of 5

Basic, cheap, not special.

We were somewhat disappointed. It was very basic. Basic breakfast, nothing special.

Posted by on Jul 22, 2016

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3 out of 5

An Improving Motel

Pros: Clean and comfortable.
Cons: Clean up litter around neighborhood.
Location: Near (within mile) of the Oakland Raider's Colosseum and Bart connections to the airport.
This motel was going through significant renovations (October 2015) including replacement of carpet with tile, new door hardware, and new paint. The staff was friendly and helpful. The room had new (small) flat screen TVs with satellite TV and internet service. The room was very clean, bed was comfortable, the shower water pressure was good. Doors to/from the room open directly onto parking lot. I felt secure, except the security of the neighborhood is questionable as observed by security fencing around adjacent hotels and businesses. Trash was littered along neighboring sidewalks and streets.

Posted by , from New Mexico on Oct 11, 2015

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1 out of 5

Disappointed

Found a dead bug in the bed. Couple next door screamed and yelled at each other for more than four hours, screaming, yelling, slamming the door. Was nervous and waited to management or police to show up but that didn't happen. Really thought we would hear a gunshot, or she would be thrown over the balcony from the third floor and end up in the pool. Left at 4:00am without much sleep and got out of there. Expected a much better place for the price. Truly was the worse night I've ever had.

Posted by , from michigan on Oct 5, 2015

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1 out of 5

Last resort

Pros: Check in was easy and the host at check in was polite
Cons: The cleanliness of the room could definitely improved
I initially was excited to be at Quality Inn since there weren't much availability at a comparable price. I thought it was a little pricey but doable given the limited availability in the area. After arriving and actually being in the room, I wouldn't stay here again. With the exception of the closet that appears to be new everything else appeared to be old and dated. I wouldn't have mind it, however what really got me was the cleanliness. Housed in a double occupancy, there were at least three bugs on the bed closest to the door. The couch closest to the door also appears to have white flake particles on it. The soap/shampoo/conditioner/lotion provided also had a film of both dirt and dust. The restroom toilet upon arrival appears to have not been flushed with toilet paper in it. The carpet looks like it hasn't been cleaned/vacuumed in some time.

Posted by on Sep 29, 2015

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About the Quality Inn Oakland Airport

Location 8471 Enterprise Way, Oakland, CA 94621

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Oakland Airport offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly Quality Inn Oakland Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Oakland hotel.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Oakland Intl. Airport (OAK) (4.8 km / 3 mi)
  • Train station: Coliseum Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Oakland Airport offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 per room (weight limit: 20 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Oakland Airport
  • Quality Oakland Airport
  • Quality Oakland Oakland
  • Quality Inn Oakland Airport Hotel
  • Quality Inn Oakland Airport Oakland
  • Quality Inn Oakland Airport Hotel Oakland
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.