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"The stay would have been perfect, if my room hadn’t been outside of some unit/duct that was either a heater or AC unit. It was noisy and ran all night ... " More

By a verified traveler on Fri 08 Nov 2019

Hotel Description

Art Deco hotel near Oracle Arena

Near the airport

You'll find Oracle Arena and RingCentral Coliseum within 3 miles (5 km) of this Oakland hotel. Oakland Zoo is within 6 miles (10 km) and Jack London Square is within 9 miles (15 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 76 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. IPod docks, refrigerators, and microwaves are also available.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$125* Per night/room Jul 31 - Aug 1

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Airport Inn & Suites ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Airport Inn & Suites

Everyone (15) Couples (2) Family (6)
5 out of 5

Posted by on Mar 8, 2020

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4 out of 5

Posted by on Nov 14, 2019

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2 out of 5
The room was very clean but the area where the hotel is at is very dirty.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Steven

Thank you for taking the time to write your review of our property, your comments are very much valued. I do understand your concern with our area, one of our priorities is the safety and comfort of our guest. The area does appear unsafe however it is very safe and secure it is just not pleasing to the eye, We do offer a shuttle to many nearby stores and restaurants to make our guest feel more secure. We do our best as a hotel in regards to the area we have spoken to the city regarding homeless and trash dumping, please understand all hotels in the airport area in Oakland, as well as San Francisco all, have concerns with homeless this is a bay-area wide issue I know each city are working on. We are looking forward to welcoming you on your next stay with us.

4 out of 5
The stay would have been perfect, if my room hadn’t been outside of some unit/duct that was either a heater or AC unit. It was noisy and ran all night.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 12, 2019 by Steven M.

I am delighted you chose Best Western Plus Airport Inn & Suites for your recent stay in Oakland! We love to hear your feedback and use it to review and improve our service every day. Come back soon and remember to use our website bestwestern.com, we look forward to welcoming you again soon.

4 out of 5
Weird location. Hard to find in the dark. Lobby and hall rugs a little worn and grubby. Nice staff, nice room.

Posted by on Oct 20, 2019

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5 out of 5
Very close to airport and rental car return. Not a scenic neighborhood, but that's not why you stay here. Better than average breakfast, nice, well appointed room. Everything you need and a good price.

Posted by on Oct 1, 2019

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4 out of 5
Convenient to airport. Fairly quiet. Nice rooms and bed.

Posted by on Sep 19, 2019

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3 out of 5

Posted by on Sep 1, 2019

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2 out of 5
🏃‍♀️👇....heard the term "lipstick on a pig" this is how I view this property. On the bright side staff were very nice 🙂.

Posted by on Apr 7, 2019

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4 out of 5
It was a nice time and close to Oracle arena. Thank you.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 12, 2019 by Elsa

Thank you for your review. We appreciate all feedback we receive. We look forward to see you again

About the Best Western Plus Airport Inn & Suites

Location 170 Hegenberger Loop, Oakland, CA 94621

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Airport Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Airport Inn & Suites. Limited free parking is available on a first-come, first-served basis. This Art Deco Oakland hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Built in 2001
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Oakland Intl. Airport (OAK) (3.6 km / 2.2 mi)
  • Train station: Coliseum Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Airport Inn & Suites offers 76 accommodations with iPod docking stations and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Oakland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • IPod dock
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle pickup service from Oakland International Airport only.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay
  • Destination fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Plus & Suites Oakland
  • Best Western Plus Airport Inn Oakland
  • Best Western Plus Airport Oakland
  • Best Western Oakland
  • Best Western Plus Airport Hotel Oakland
  • Best Western Plus Airport Inn And Suites
  • Oakland Best Western
  • Best Western Plus Airport Inn Suites
  • Best Western Plus Airport Inn & Suites Hotel
  • Best Western Plus Airport Inn & Suites Oakland
  • Best Western Plus Airport Inn & Suites Hotel Oakland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Best Western Plus Airport Inn & Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.