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"Location is great if you’re wanting to be close to the action of Midtown and Times Square. Of course that can mean noise at night, from both inside an ... " More

By a verified traveler on Thu 12 Jul 2018

Hotel Description

4-star hotel near 5th Avenue

Central New York getaway

At this Midtown hotel, you'll be well placed to visit 5th Avenue and Grand Central Terminal, both within a 5-minute walk. Chrysler Building and St. Patrick's Cathedral are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 3 restaurants, a bar/lounge, and a 24-hour health club. Traveling on business? Take advantage of the business center, express check-in, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a hair salon are also provided.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 1015 guestrooms offer WiFi and room service. Premium bedding, hair dryers, and safes are also available.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room Nov 10 - Nov 11

Standard Room, 1 Queen Bed (Cozy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Roosevelt Hotel, New York City ratings based on 216 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Roosevelt Hotel, New York City

Everyone (168) Couples (11) Business (1) Students (1) Family (24)
4 out of 5
The property is in a GREAT location, but the rooms are badly in need of upgrading.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. We are happy to share that we do have plans for a guest room renovation in the near future. This will be a great enhancement to the hotel. We hope on a future visit to NYC, we'll have the pleasure to host you again.

1 out of 5
10th Floor - Room 1075. At first sight everything looked ok until I got settled in. The room was a disgrace to say the least. I met trash in my garbage can, hair all over the bathroom floor, the person who stayed in the room before me left all their dirty clothes inside the drawers of the night stands, the light would not stay on without making a loud buzzing sound, the curtains were worn, discolored and had many holes, the pillows were so flat I had to put all three on top of each other, and the handle of the closet was broken. Then they had the audacity to leave a menu on my bed - there was absolutely no way I was eating from their restaurant if the room looked like that - imagine what their kitchen looked like. You're better off sleeping at a train station than paying your monies to stay at this waste dump.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your comments. We regret to read that your room was presented to you in such a poor condition. We want each guest to feel as though they are in a freshly cleaned room. Your comments will be shared with our General Manager's office, as well as housekeeping manager. I will also mention that we do have plans for a guest room renovation in the coming months which will address some of the issues you mentioned.

4 out of 5
The bathroom was very limited on room for toothbrushes etc

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 5, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback! We appreciate guest insight and will share your comments with management. We hope on a future visit to NYC, we'll have the pleasure to host you again!

1 out of 5
The air-conditioning didn’t work. There’s a tampon stuck in the toilet. In the cold water faucet leaks all over the place when you turn it on.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 25, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. We are sorry to hear you had such issues with the plumbing during your stay. We are always happy to send up an engineer to fix the issue. Please know your experience will be shared with our management in our continual effort to improve guest satisfaction.

4 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. We appreciate guest insight in our continual effort to improve the guest experience. We hope to host you again in the future.

4 out of 5
Very nice older Hotel. Needs updating bathroom is not especially nice. Room should have Queen sides beds not double beds.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 13, 2019 by Guest Relations Representative, The Roosevelt

Thank you for taking the time to share your comments. We are glad you enjoyed much about your stay with us. We do have plans for a guest room and bathroom renovation in the coming months which will be a great update and enhancement to the hotel. We hope on a future visit to NYC, we'll have the pleasure to host you again.

4 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your positive review! We are happy to see that you had a great stay with us! We hope to welcome you back to The Roosevelt again soon!

4 out of 5
I was surprised on how the hotel room was not updated. The electrical plugs were old and loose especially on the lamps. We were not able to use the lamps outlets to charge our phones. The plug on the wall was literally coming out of the wall. Very unsafe.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 6, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. We are sorry your room had issues with the electrical outlets. We know that is an inconvenience. Engineering is working on updating the them and in addition, we have plans for a guest room renovation in the coming months which update them all. We hope on a future visit to NYC, we'll have the pleasure to host you again!

4 out of 5
Great location and within walking distance to many NYC attractions and restaurants. Were disappointed to be charged $35/night on top of the Travelocity charges even though there was no coffee pot or fridge in room.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 6, 2019 by Guest Relations Representative, The Roosevelt

Thank you for sharing your comments. We are glad you loved our location. Regarding out facility fee, it is mentioned at the time of booking. We understand sometimes guests miss this and it comes as an unwelcome surprise. Here at The Roosevelt we charge it as a way of staying on par with how our competition lists their rates. The good news is that with the introduction of the facility fee, room rates went down throughout the city, including those at The Roosevelt. It is just another way of itemizing the overall cost of a guest's stay. Also, we do have coffee machines in our suites and are happy to provide them by request. The same goes for fridges for a $25 daily fee. We hope on a future visit to NYC, we'll have the opportunity to host you again!

5 out of 5
Great location! Close to many attractions. Very convenient

Posted by , from Michigan on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Guest Relations Representative, The Roosevelt

Dear Anthony, Thank you for sharing your perfect review! We are happy to see that you had a great stay with us! We hope to welcome you back to The Roosevelt again soon!

About the The Roosevelt Hotel, New York City

Location 45 E 45th Street, New York, NY 10017

Property Features

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is available in public spaces for a fee. Event space at this hotel measures 29999 square feet (2787 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at the business-friendly The Roosevelt Hotel, New York City. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1015 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (11.8 km / 7.3 mi)
  • Train station: New York Grand Central Terminal Station (1 km / 0.6 mi)
  • Metro station: Grand Central - 42 St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Roosevelt Hotel, New York City offers 1015 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Roosevelt Hotel, New York City has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization at check-in for the entire length of stay and incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 28 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Valet parking fee: USD 72 per day
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Roosevelt
  • Hotel Roosevelt New York City
  • New York City Roosevelt Hotel
  • Roosevelt Hotel City
  • Roosevelt Hotel New York City
  • Roosevelt New York City
  • Roosevelt New York City Hotel
  • Roosevelt Hotel
  • The Roosevelt Hotel, York City
  • The Roosevelt Hotel, New York City Hotel
  • The Roosevelt Hotel, New York City New York
  • The Roosevelt Hotel, New York City Hotel New York

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing https://www.travelocity.com/New-York-Hotels-The-Roosevelt-Hotel,-New-York-City.h41864-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.