4.5 out of 5

"The hotel is in a great location, within walking distance of Times Square and Central Park. The kitchette in the room is great and a very convenient f ... " More

By a verified traveler on Mon 16 Jan 2017

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Hotel Description

Attractions within a 15-minute walk of this 3.5-star Hell's Kitchen hotel include Macy's and Madison Square Garden.

Staybridge Suites Times Square places you in the center of New York, within just a 15-minute stroll of popular places like Times Square and Broadway. Highlights at this hotel include free buffet breakfast, a 24-hour fitness center, and a bar/lounge.

You can enjoy flat-screen TVs with DVD players, and all 310 rooms feature iPod docks, coffee/tea makers, and free newspapers. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillowtop beds. Additionally, free local calls, safes, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a free manager's reception, a 24-hour business center, and a snack bar/deli. There's also the convenience of self parking.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114 per night

Standard Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Staybridge Suites Times Square ratings based on 53 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Nice hotel

The hotel is in a great location, within walking distance of Times Square and Central Park. The kitchette in the room is great and a very convenient feature. The room is a good size, compared to other standard rooms in the area. The only not so great things about the hotel were the elevators, which can be very slow especially in the morning. Also the housekeeping staff was very rude and honestly did a terrible job cleaning the room (only make the bed and replace the towels, don't vacuum or clean the bathroom/wipe down countertops). The closet is also very tiny.

Posted by on Jan 16, 2017

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5 out of 5

Nice Hotel Close to Times Square

Pros: The staff is exceptionally helpful and pleasant. Our room was very clean, comfortable and quiet. The breakfast is convenient and plentiful.
Cons: The shower could be a little bit bigger!
Location: You are located near Times Square and the theaters. The hotel is also well located for several branches of the subway, so there is good access to all
This was not our first time at Staybridge Suites, and again we were more than satisfied with our stay. This was a brief, one night stay, but we could not have chosen a better location for what we had planned. We were close to the theaters and the subway, and while the neighborhood is a little noisy with traffic and construction, it is only for a short block. Our room was very clean and modern, the bed was comfortable. The bathroom had space to place toiletries. The fan was extremely noisy, and if we had planned a longer stay, I might have asked that it be looked at. The shower stall is very small, but it is adequate, and serves it's purpose. The last time we stayed here, the WiFi was sketchy. That has clearly been resolved, and we had a consistent, strong connection. The staff in the lobby are all very pleasant and helpful. It is a pleasure to stay here.

Posted by , from Long Island, NY on Aug 9, 2016

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3 out of 5

Close to Time Square

Hotel was overall ok...nice modern feel. My only complaint would be housekeeping. I stayed 4 nights and my room was only cleaned once. The other days it was like pulling teeth for housekeeping to do there job. I will never stay there again

Posted by on Feb 25, 2016

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2 out of 5

Hard to call this a Times Square hotel

Beds comfortable - nice linens. Space wasted on kitchen where bedroom space very cramped. Elevators AWFUL. 15 min waits at times.

Posted by , from m on Jan 17, 2016

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4 out of 5

Great staff, noisy street.

Pros: The location in respect to Times square, free breakfast, free food in the evening (food could be better, very bland and no options). Kitchenette.
Cons: Soundproof windows, Better food and choice in the evening.
Location: The location is good for Times Square, but the PABT across the street causes excessive noise and a busy street.
The staff was very friendly and helpful, especially Terry the engineer. The lobby is a bit small and the street was very noisy when trying to sleep. I think this is due to the PABT being across the street. Room lighting a bit week (LED bulbs). The staff took care of any issues we had.

Posted by , from Tampa, Fl. on Nov 27, 2015

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3 out of 5

Not Horrible, But Not A First Choice

Pros: The staff
Cons: Tough to say. "it is what it is" as they say.
Overall it was not a bad stay. The staff were the stars of the weekend. Always attentive, in great moods and very nice to interact with. The hotel itself however felt VERY Cramped, from the lobby, to the breakfast room to the room itself.There were two adults and two small children in our party and we were quite uncomfortable while in the room. There was VERY little clothing storage space, so we had to live out of our suitcase for the duration. As a result it was tough to keep things orderly. It may have been different were it just my wife and I.

Posted by , from Traverse City, MI on Nov 17, 2015

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4 out of 5

Quick trip to NYC

Hotel was in a convenient location for getting around NYC. They had a great breakfast and happy hour that was included.

Posted by on Oct 23, 2015

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4 out of 5

Friendly staff. Slow service

Room not ready on arrival Room not cleaned until after 6PM on 2 occasions Not enough seating for food service

Posted by on Sep 6, 2015

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4 out of 5

Nice hotel great location

Pros: Location and staff. Breakfast was good and the social nights were fun
Cons: Carpets could be changed out in some rooms. Clean the room by 2 pm instead of 6 pm. This only happened in last 2 days of our stay.
Location: Great for walking to almost anything. Restaurants, Broadway, 5th Ave, Library, Empire State Bldg, Park.
Staff were very helpful and made adjustments quickly when required. close to restaurants and a great walking location for the Library, Empire State bldg, 5th Ave, Radio City, Theatres. Neighbourhood felt very safe.

Posted by , from Canada on Sep 3, 2015

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5 out of 5

Awesome Hotel

I can't say enough great things about our stay at this hotel. Everyone on staff was awesome always going out of their way to make your experience exceptional. When we return to New York, this hotel is the only place we will stay. My wife celebrated her 50th Birthday during our stay and everyone treated her like royalty, very sweet. She had all the staff sign her "Birthday " shirt. Thank you for an amazing vacation.

Posted by , from k on Aug 16, 2015

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About the Staybridge Suites Times Square

Location 340 W 40 Street, New York, NY 10018

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Staybridge Suites Times Square. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 32 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Transport

  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.4 km / 0.2 mi)
  • Airport: New York, NY (LGA-LaGuardia) (15.4 km / 9.5 mi)
  • Parking: Self parking available for a surcharge
  • Train station: New York Penn Station (1.2 km / 0.7 mi)

Room Amenities

Staybridge Suites Times Square offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature pillowtop mattresses. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchenette
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

A 24-hour fitness center provides cardio and strength-training equipment.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Weight limit: 50 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

  • Deposit: USD 50.00 per night

Optional extras

  • Self parking fee: USD 35 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Aparthotel Times Square
  • Staybridge Suites Times Square
  • Times Square Staybridge Suites
  • Staybridge Suites Times Square Hotel
  • Staybridge Suites Hotel
  • Staybridge Suites
  • Staybridge Suites Times Square - New York City Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.