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Sheraton Brooklyn New York Hotel

4-star property
228 Duffield Street, Brooklyn, NY 1-855-201-7819
4.4 out of 5
Excellent!
See all 18 travelocity Reviews

"Steve at the front desk is awesome. Knowledgeable, professional and puts forward a general impression of a nice guy. Thanks for making us feel welcome ... " More

By a verified traveler on Mon 26 Jun 2023

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Hotel Description

4-star hotel near One World Trade Center

Heart of Brooklyn

Within 2 miles (3 km) of this well-placed hotel, you'll find Barclays Center Brooklyn and Brooklyn Bridge. One World Trade Center and Wall Street are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the express check-out and WiFi in public areas. Limo/town car service, a computer station, and dry cleaning are also on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Sep 24 - Sep 25

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Sheraton Brooklyn New York Hotel ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Brooklyn New York Hotel

Everyone (10) Couples (3) Family (3)
5 out of 5

Posted by on Jul 19, 2023

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5 out of 5
Steve at the front desk is awesome. Knowledgeable, professional and puts forward a general impression of a nice guy. Thanks for making us feel welcomed on our unplanned stay!

Posted by on Jun 26, 2023

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5 out of 5

Posted by on Feb 12, 2023

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5 out of 5
Our front desk person Danny was excellent. So helpful and friendly.

Posted by on Dec 17, 2022

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2 out of 5
Could not cool the room sufficiently to get a good night’s sleep. We were never able to get the temperature below 73 degree, and on the last night, the temperature was 78 degrees. Management provided no explanation for the problem and did not suggest a solution. I asked for some sort of financial discount. I was told that the manager would call me, but I have not received a call.

Posted by on Nov 27, 2022

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5 out of 5

Posted by on May 15, 2022

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5 out of 5
I think there should be a valet. Especially for senior citizen patrons. Walking a block and a half in the rain to park is too much, plus paying $35/day. Then you have to double park to unload luggage. No one is there to help with luggage!

Posted by on Apr 7, 2022

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5 out of 5

Posted by on Feb 17, 2022

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5 out of 5
Very nice hotel

Posted by on Nov 29, 2021

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5 out of 5

Posted by , from WASHINGTON on Nov 5, 2021

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About the Sheraton Brooklyn New York Hotel

Location 228 Duffield Street, Brooklyn, NY 11201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide limo/town car service and wedding services. This 4-star Brooklyn hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 25 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Transport

  • Train station: Brooklyn Flatbush Avenue Station (1.4 km / 0.9 mi)
  • Metro station: Jay St. - Tech Station (0.2 km / 0.1 mi)

Room Amenities

Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Brooklyn New York
  • Sheraton Brooklyn New York Hotel
  • Sheraton Hotel Brooklyn New York
  • Sheraton Brooklyn New York
  • Sheraton Brooklyn New York Hotel Hotel
  • Sheraton Brooklyn New York Hotel Brooklyn
  • Sheraton Brooklyn New York Hotel Hotel Brooklyn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.