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4.3 out of 5

"Staff was very nice. Hotel itself was okay, our room was in good condition. The hotel is pet friendly which was the main reason for choosing. Our dogs ... " More

By a verified traveler on Mon 07 Jun 2021

Hotel Description

4-star hotel near Barclays Center Brooklyn

Heart of Brooklyn

Your stay at this Downtown Brooklyn hotel places you within 2 miles (3 km) of Barclays Center Brooklyn and Brooklyn Bridge Park. Brooklyn Bridge and Prospect Park are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the express check-out and WiFi in public areas. Limo/town car service, a computer station, and dry cleaning are also on offer.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and down comforters, the 321 guestrooms also offer iPod docks and LCD TVs with cable channels. WiFi, wired Internet, and first-run movies are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Jun 21 - Jun 22

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sheraton Brooklyn New York Hotel ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Brooklyn New York Hotel

Everyone (10) Couples (1) Family (4)
4 out of 5
Staff was very nice. Hotel itself was okay, our room was in good condition. The hotel is pet friendly which was the main reason for choosing. Our dogs were comfortable during the stay. The only negative for the stay, which was rather impactful, was the area around the hotel. It wasn’t dangerous, but it did give uncomfortable vibes. If I was to go back to Brooklyn, I would stay in a different area of the city.

Posted by on Jun 7, 2021

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4 out of 5

Posted by on Jul 19, 2020

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3 out of 5
Good Morning My husband and I have had the opportunity to stay in the Sheraton Hotel at numerous location. For the most part we've had a good experiences, which is why it is more than likely our go to choice for a quick getaway. We've booked the Sheraton Brooklyn location numerous of times and enjoyed our stay. However, our most recent stay we were not given the legendary hospitality that we've experienced before. On February 8th, 2020, upon arrival there was a bad odor in the lobby of the hotel. The scent was of an old dirty mop or some type of mildew. Nevertheless, we were greeted by a young lady at the front desk. We received a room, room 902, that was not cleaned I have attached photos. The front desk host, i apologize i did not get her name, was very understanding, she apologized and accommodated us instantly by getting us another room. The following morning we requested tooth brushes and deodorant at approximately 10:30 am, after my husband requested to keep the room for an additional night to which he was informed that he need to come to front desk in order to extend our stay. My husband came back and informed me that he reminded the gentleman downstairs of the tooth brushes and deodorant we requested and was told that they would be sent to the room. By 1:00 pm we realized we did not receive the previously mentioned items so we waited until we were heading out for errands to request them again. At around 3:30 to 4 pm we decided to head out to which we realized we sti

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 16, 2020 by Gus

Thank you for choosing to stay with us. We appreciate the feedback!

5 out of 5

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 16, 2020 by Gus

Thank you for choosing to stay with us. We appreciate the feedback!

5 out of 5
The service is excellent and the staff is great. It would be good if they could have a wheelchair for elderlies but I had a very nice stay and the staff was extremely helpful and courteous.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 5, 2019 by Front Office Supervisor

Thank you so much fir your feedback! We are happy to to know that we made your stay amazing!

5 out of 5

Posted by on Sep 24, 2019

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5 out of 5

Posted by on Sep 19, 2019

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5 out of 5
The beds are awesome. So goddam comfortable. The lobby is small and weird. The staff at reception seem perfectly efficient and mildly happy in life - I've never been bowled over by the level of guest care / service in the many times I've stayed at the hotel. There's a pool (apparently) and a roof top bar / restaurant which is prob quite cool.

Posted by on Sep 14, 2019

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5 out of 5

Posted by on Jun 11, 2019

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2 out of 5
Loud drilling early in the morning, we should have been told there was construction

Posted by on Jun 3, 2019

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About the Sheraton Brooklyn New York Hotel

Location 228 Duffield Street, Brooklyn, NY 11201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide limo/town car service and wedding services. This 4-star Brooklyn hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 25 levels
  • 6,250 sq ft of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Airport: John F. Kennedy International Airport (JFK) (34.5 km / 21.4 mi)
  • Train station: Brooklyn Flatbush Avenue Station (1.4 km / 0.9 mi)
  • Metro station: Jay St. - Tech Station (0.2 km / 0.1 mi)

Room Amenities

Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Brooklyn New York
  • Sheraton Brooklyn New York Hotel
  • Sheraton Hotel Brooklyn New York
  • Sheraton Brooklyn New York
  • Sheraton Brooklyn New York Hotel Hotel
  • Sheraton Brooklyn New York Hotel Brooklyn
  • Sheraton Brooklyn New York Hotel Hotel Brooklyn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.