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4.5 out of 5

"Need more lugage carts More hrs for coffee bar in entry area. " More

By a verified traveler on Thu 18 Nov 2021

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Hotel Description

3.5-star hotel near Resorts World Casino

Near the airport

Your stay at this Queens hotel places you within 9 miles (15 km) of Belmont Park and Citi Field. Brooklyn Botanic Gardens and Brooklyn Museum are within 12 miles (20 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, sofa beds

Featuring conveniences like sofa beds and coffee/tea makers, the 356 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include room service, premium bedding, and portable fans.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$156* Per night/room Dec 26 - Dec 27

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton New York JFK Airport ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton New York JFK Airport

Everyone (17) Couples (3) Family (7)
5 out of 5
Need more lugage carts More hrs for coffee bar in entry area.

Posted by on Nov 18, 2021

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Comment from Hotel Management

Nov 20, 2021 by General Manager

Dear Pat, Thank you for taking the time to share your comments with us. We are always open to helpful suggestions, and we will take your comments regarding the luggage carts and our coffee bar into consideration. Thank you, and we hope to see you again in the future. Sincerely, Hilton JFK Management Team

5 out of 5
everything was as expected

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 17, 2021 by General Manager

This is what we love to hear! At Hilton New York JFK Airport, we work hard to meet our guests' expectations, and it always makes our day to hear when we get it right. Hopefully, this means you'll rely on us again when you return to NYC! Sincerely, Hilton JFK Management Team

5 out of 5
Friendly staff, convenient location and a comfortable bed

Posted by on Oct 11, 2021

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Comment from Hotel Management

Nov 3, 2021 by General Manager

From our friendly service to our comfortable beds, we're thrilled to learn you enjoyed so much about your visit. When your travels return you to the area, we'd be honored to be your location of choice.

5 out of 5
Everything was fine except the hotel shuttle. We called for a shuttle from the airport and they said it would be 15-20 minutes for pickup. Instead it took almost 45 minutes to be picked up, then the driver drove like a crazy person. Very rough, jerky ride.

Posted by , from Cypress on Sep 22, 2021

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4 out of 5

Posted by on Aug 1, 2021

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5 out of 5

Posted by on Aug 1, 2021

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4 out of 5
I like the building, not too big of a hotel. The room size was good too. It was adequately clean in rooms and hallways. Dislikes: No microwaves in rooms. Had to go all the way down to lobby restaurant to use one very small cheap microwave. The refrigerator was not plugged in as we thought and our food spoiled overnight. The air conditioners are Very Very Loud and I'm not a light sleep. One desk person couldn't find my reservations under Travelocity and had to wait for another person to figure it out. The meals in the Restaurant is over priced and not tasteful. Better to eat out or use Uber Eats. Travelocity did not mention the $100 deductible per night as I recall. This you had to pay on checking in. Its Valet Parking Only! Wasn't aware of that also.

Posted by on Jul 21, 2021

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5 out of 5
I was promise free parkin with my stay that wasn't true I had to pay $90 for 3 days 3 nights

Posted by on Jul 9, 2021

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5 out of 5

Posted by on Jul 8, 2021

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5 out of 5
We really enjoyed our stay at the hotel. It was right off the expressway and easy to get into the city. The hotel and room was clean and the staff was friendly and helpful.

Posted by on Jul 3, 2021

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About the Hilton New York JFK Airport

Location 144-02 135th Avenue, Jamaica, NY 11436

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool

The following facilities are closed on Wednesday and Thursday:

  • Fitness facility
  • Health club
  • Indoor pool
  • Bar/lounge

Property Features

Hilton New York JFK Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton New York JFK Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Jamaica hotel is smoke free.

  • 356 guestrooms or units
  • 12 levels
  • Built in 1986
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Jamaica Locust Manor Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton New York JFK Airport offers 356 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Jamaica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 5:30 AM to 11:00 AM.

144 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 21.99 per person (approximately)
  • Valet parking fee: USD 25 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel New Airport York JFK
  • Hilton New York JFK Airport
  • Hilton New York JFK Airport Hotel
  • Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
  • Hilton Jamaica
  • Hilton Jfk
  • Hilton Garden Inn Jamaica
  • Hilton Garden Inn Jfk
  • Hilton New York Jfk Jamaica
  • Hilton New York JFK Airport Hotel
  • Hilton New York JFK Airport Jamaica
  • Hilton New York JFK Airport Hotel Jamaica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.