Ratings based on 734 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by Simone

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by Ford

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
4 out of 5
by Richard

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
4 out of 5
by ELEANOR from London

Great bed

Posted Apr 21, 2016 on Hotels
Quick one night visit but was great, comfiest bed, great location, lobby pretty busy with loads of laptops. Two restaurants but would be a nice touch to get a little discount for those stayif at the Ace, more of an incentive to go there as such a range of other eateries around
5 out of 5
by A traveler

Posted Apr 19, 2016 on Expedia
Came in for three Days on business - beautiful hotel great staff
4 out of 5
by Stephen

This traveler left a rating score only Posted Apr 16, 2016 on Hotels
4 out of 5
by Elizabeth from NYC

Cool, chic spot for a fun getaway

Posted Apr 15, 2016 on Hotels
I needed a little solo stay-cation for the weekend and found a great deal on the ACE. Its very cool and has excellent service and amenities. I would recommend this spot for my out-of-town friends and anyone needing a great spot in NYC
4 out of 5
by Jesper

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
4 out of 5
by william

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
5 out of 5
by A traveler from Chile

Great vibe, good location

Posted Apr 11, 2016 on Expedia
Pros: Location, staff, amenities, design.
Cons: More light in the rooms at the lower floors.
Location: The Breslin and the John Dory restaurants are great. The Breslin's lamb burger is the best in NY. Opening Ceremony and Maison Kitsune for shopping.
As a young person working in the startup scene, working is a leisure, so for my business trips I always choose the Ace. The vibe of the lobby is very dynamic, with multiple spaces to work by yourself or hold meetings. The restaurants within the hotel are very good as well. The staff is always friendly and will help you with almost everything, very accommodating. I've been going to this hotel for the last 5 years and the neighborhood keeps improving. New boutiques, cafes, restaurants, and bars around the Ace are giving midtown a new face. With the N train a few steps away, it is very well connected if you either need to go uptown or downtown.