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"Property was filthy. Can tell it was old but still can keep it a lot cleaner " More

By a verified traveler on Sun 23 May 2021

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Hotel Description

Hotel perfectly located for exploring Metairie

Heart of Metairie

Your stay at this Kenner - Louis Armstrong International Airport hotel places you within 2 miles (3 km) of Lafreniere Park and Clearview Mall. Tulane Lakeside Hospital for Women and Children and East Jefferson General Hospital are also within 3 miles (5 km).

Free perks

An outdoor pool, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free Internet, flat-screen TVs

The 153 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn by Wyndham New Orleans Veterans / Metairie ratings based on 18 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn by Wyndham New Orleans Veterans / Metairie

Everyone (13) Couples (2) Family (2)
3 out of 5
Property was filthy. Can tell it was old but still can keep it a lot cleaner

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 3, 2021 by Mgr.

Thank you for your feedback.

3 out of 5

Posted by on Jun 28, 2020

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4 out of 5
I would like to see more gluten free options and dairy free options

Posted by , from Iowa on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by C Jackson

Thank you for your feedback! We try to maintain a suitable breakfast and hope to accommodate your needs in the near future.

1 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Mar 2, 2020 by C Jackson

Thank you for your feedback! We are sorry to hear that your stay was less than stellar.

1 out of 5
The front desk staff was not customer service oriented. She was not welcoming or pleasant in her discourse to me or other guest. The room smelled like wet carpet that had a musty smell, the bed linens had stains all over we had to use Lysol just to clean them and air freshener to hide the smell. I would not recommend this place to anyone.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by GM

Thanks for responding. We apologize for any inconvenience and will review your claim with the appropriate staff members.

4 out of 5
Nothing was unique, the room smelled in like old panties & cigarettes!

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 6, 2019 by GM

Thanks for responding. Although this not the typical response we will address any issues you experienced. We apologize for any inconvenience you incurred.

2 out of 5
Room smelled. Did not feel clean. Outdated. Carpet old.

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 14, 2019 by GM

Thanks for responding. Please feel free to give me a call if you would like to discuss further specifics. I would be interested in speaking with you.

4 out of 5
Convient location, clean and comfortable room. Excellent front desk service checked in after 1:30am

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by GM

Thank you for responding! We’re glad you enjoyed your stay

3 out of 5
The staff is very friendly!! When we arrived, we had to wait an extra 15 minutes because our room wasn’t clean! We get to the room, and it’s not very clean. The bed sheets are stained. The bathroom floor was not moped. The floor next the bed and in front the a/c was wet the entire time. Overall, I would definitely stay there again.

Posted by , from louisiana on Jul 30, 2018

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Comment from Hotel Management

Aug 6, 2018 by GM

Thank you for responding. I apologize for those items, but if I'm not mistaken, I believe we took care of the issues. Again, I apologize and thanks for responding, I'll use your feedback with the staff. Glad you'll be back. Thanks Mike R General Manager

4 out of 5
Excellent place to stay when with pet(s). No hassles.

Posted by , from albuquerque on Apr 30, 2018

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Comment from Hotel Management

Apr 30, 2018 by GM

Thank you for your review! We appreciate the feedback. We look forward to seeing you again the next time you’re in the New Orleans / Veterans area! Mike R General Manager

About the La Quinta Inn by Wyndham New Orleans Veterans / Metairie

Location 5900 Veterans Memorial Blvd, Metairie, LA 70003

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available. WiFi and wired Internet are free in public spaces. The business-friendly La Quinta Inn by Wyndham New Orleans Veterans / Metairie also features an outdoor pool, complimentary newspapers in the lobby, and a front desk safe. Self parking is free. This Metairie hotel is smoke free.

  • 153 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham New Orleans Veterans / Metairie offers 153 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Hotel Names

  • La Quinta Inn New Orleans Veterans Metarie
  • La Quinta Inn New Orleans Veterans Metarie Metairie
  • La Quinta New Orleans Veterans Metarie
  • La Quinta New Orleans Veterans Metarie Metairie
  • Quinta Inn New Orleans Veterans Metairie
  • Quinta Inn New Orleans Veterans
  • Quinta New Orleans Veterans Metairie
  • Quinta New Orleans Veterans
  • La Quinta Metairie
  • Metairie La Quinta
  • Quinta Inn Wyndham New Orleans Veterans Metairie
  • Quinta Inn Wyndham New Orleans Veterans
  • Quinta Wyndham New Orleans Veterans Metairie
  • Quinta Wyndham New Orleans Veterans
  • La Quinta Inn by Wyndham New Orleans Veterans / Metairie Hotel
  • Hotel La Quinta Inn by Wyndham New Orleans Veterans / Metairie
  • La Quinta Inn New Orleans Veterans / Metairie
  • La Quinta Inn New Orleans Veterans / Metarie

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.