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4.2 out of 5

"Very dated and basic clean and comfortable but needs renovation " More

By a verified traveler on Fri 16 Oct 2020

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Hotel Description

4-star eco-friendly hotel near Harrah's New Orleans Casino

Central New Orleans getaway

At this New Orleans Central Business District hotel, you'll be well placed to visit Harrah's New Orleans Casino and Canal Street, both within a 5-minute walk. Bourbon Street and National World War II Museum are also within half a mile (1 km).

Casino, fitness center

This eco-friendly hotel features a casino, a nightclub, and 5 restaurants. You'll appreciate the gym, bar/lounge, and concierge services.

Comfy beds, WiFi

In addition to WiFi, the 450 guestrooms offer wired Internet and pillowtop beds. IPod docks, LCD TVs, and refrigerators are also available. Housekeeping is available once per stay.

Premium Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$159* Per night/room Dec 7 - Dec 8

Premium Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harrahs New Orleans Casino & Hotel ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Harrahs New Orleans Casino & Hotel

Everyone (15) Couples (7) Family (3)
1 out of 5
Nasty for the price i paid for windows was face the garage

Posted by , from Murfreesboro on Nov 16, 2021

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2 out of 5
While checking in was told due to unforeseen circumstances they had to move us to a different hotel and my stay would be refunded. Sadly they now say they will not refund my stay. Avoid this hotel.

Posted by on Jun 12, 2021

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1 out of 5
I do not like being charged a total of $197.74 for $104 room. I understand there’s tax and fees but I know when I checked in they took $52 off my credit card and also the day after I checked out they took $22.88 more for my credit card. Nothing was broke nothing was messed up. I will be calling accountant tomorrow between 8 AM and 2 PM

Posted by , from New Orleans on Jan 28, 2021

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5 out of 5
Very dated and basic clean and comfortable but needs renovation

Posted by on Oct 16, 2020

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3 out of 5
The check in was very easy but upon leaving I realized I had to pay an additional $60 for hotel fee’s added to all bills. This isn’t stated when purchasing the package from Travelocity so I was surprised to get the extra charge.

Posted by , from Simpsonville SC on Jul 27, 2020

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Comment from Hotel Management

Aug 4, 2020 by ES

Hello, Thank you for providing feedback about your stay at Harrah's. We were very sorry to hear of your disappointment with your stay. We would like to sincerely apologize for any miscommunication you may have encountered with hotel fees. We really appreciate you making us aware of this issue so that we can improve upon this in the future. We value your business and we hope that we have another chance to host you in the future! Sincerely, The Total Service Team Harrah's New Orleans ES

4 out of 5
Stay was during Covid 19 so amenities were closed.

Posted by , from Panama City Florida on Jun 20, 2020

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Comment from Hotel Management

Jun 22, 2020 by ES

Hi Monica, Thank you for taking the time to provide feedback about your visit. While we are pleased that you enjoyed staying at Harrah's, we do apologies for the lack of amenities during your visit. We sincerely hope to host you again and make it up to you in the future! Sincerely, The Total Service Team Harrah's New Orleans ES

3 out of 5

Posted by on Nov 11, 2019

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5 out of 5
Loved my stay was alot to do close to shopping downtown alot of places to eat a huge casino food a little pricey but it was worth it.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 13, 2019 by Alex

Hello Anonymous, Thanks for the review. We're glad you enjoyed our location and found the casino to be a good value. We hope to see you again soon. Sincerely, The Total Service Team Harrah's New Orleans AB

5 out of 5
Casino was amazing. The room was exquisite yet homey. Loved the deep tub perfect for relaxing after we’d been out. Overall great experience

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 23, 2019 by Alex

Hello! Your gracious comments are very much appreciated! We are thrilled that you enjoyed your time at our property. All of us are committed to making all of your future visits as memorable as your last one! Sincerely, The Total Service Team Harrah's New Orleans AB

5 out of 5
Location was great. The facility was very convenient and clean. Enjoyed my short stay.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 4, 2019 by Alex

Hello Anonymous, Thank you for your review! We’re so glad to hear you enjoyed your trip. Come back and see us soon! Sincerely, The Total Service Team Harrah's New Orleans AB

About the Harrahs New Orleans Casino & Hotel

Location 228 Poydras Street, New Orleans, LA 70130

Property Features

There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 30000 square feet (2787 square meters). A casino, a nightclub, and a fitness center are also featured at the eco-friendly Harrahs New Orleans Casino & Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star New Orleans hotel.

  • 450 guestrooms or units
  • 26 levels
  • 5 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2006
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Harrahs New Orleans Casino & Hotel offers 450 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Separate shower and tub
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Ruths Chris - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

BH Steak - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Bambu - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fuddruckers - This restaurant serves lunch and dinner.

The Buffet at Harrahs - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.88 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.99 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 10.95 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night
  • Valet parking fee: USD 42 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrahs & Hotel
  • Harrahs New Orleans Casino
  • Harrahs New Orleans Casino & Hotel
  • Harrahs New Orleans Casino Hotel
  • New Orleans Casino Harrahs
  • Harrah`s New Orleans Hotel New Orleans
  • Harrahs Hotel New Orleans
  • Harrahs New Orleans Casino New Orleans
  • Harrahs New Orleans Hotel
  • Harrahs New Orleans Casino &
  • Harrahs New Orleans Casino & Hotel Hotel
  • Harrahs New Orleans Casino & Hotel New Orleans
  • Harrahs New Orleans Casino & Hotel Hotel New Orleans

You should know

  • This hotel caters to LGBTQ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.