4.6 out of 5

"the hotel was near all of the must visit places in the /french Quarter in New Orleans. We felt very comfortable walking just about every place we want ... " More

By a verified traveler on Wed 11 Jan 2017

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Hotel Description

4-star eco-friendly hotel near Audubon Aquarium of the Americas

Heart of New Orleans

Your stay at this Central Business District hotel places you within 6 miles (10 km) of Audubon Aquarium of the Americas and National World War II Museum. Bourbon Street and Jackson Square are also within 6 miles (10 km).

Casino, fitness center

This eco-friendly hotel features a casino, a nightclub, and 5 restaurants. You'll appreciate the fitness center, bar/lounge, and free newspapers.

Comfy beds, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 450 guestrooms also offer WiFi and pillowtop beds. Other amenities include iPod docks, 24-hour room service, and wired Internet.

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$193 per night

Premium Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harrahs New Orleans Casino & Hotel ratings based on 41 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Harrahs New Orleans Casino & Hotel

Everyone (11) Couples (2)
5 out of 5
One of the nicest hotels in NOLA. It is at the perfect location; near the French quarter and River Walk.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 5, 2019 by Alex

Hello Anonymous, Thank you kindly for your comments! We are delighted that you enjoyed our convenient location. We work very hard to create a wonderful hotel experience and your comments encourage us to be the best we can be. Your business is truly valued. We eagerly anticipate your next visit! Sincerely, The Total Service Team Harrah's New Orleans AB

5 out of 5
Great experience all around for me and my friends.

Posted by on Sep 6, 2018

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Comment from Hotel Management

Sep 7, 2018 by Alex

Hello Anonymous, Your gracious comments are very much appreciated! We are thrilled that you and your friends enjoyed your time at our property. All of us are committed to making all of your future visits as memorable as your last one! Sincerely, The Total Service Team Harrah's New Orleans AB

1 out of 5

The worst hotel experience ever!

I was severely bitten by bedbugs. The hotel staff took hours to help me and my cousin. The hotel staff eventual offered to change our room after 1 1/2 hours of me persistently asking for help and requesting they do something. They change us to a dirty room, which at that point We requested A different hotel. That took another hour for them to find one. I had to get my clothes cleaned and go get medical treatment. I felt and still feel disgusted, violated and disappointment on how we were treated. I would never recommend that hotel to anyone!

Posted by , from virginia on Jun 30, 2018

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Comment from Hotel Management

Jul 2, 2018 by Alex

Hello Patricia, Thank you for taking the time to provide us with your feedback, as it is essential for evaluating our service. We have forwarded your comments to our Hotel Management Department, so we may take immediate and appropriate action to ensure this issue is resolved going forward. Sincerely, The Total Service Team Harrah's New Orleans AB

5 out of 5

Excellent Location

Pros: Staff and and the room was great.
Cons: Not one thing
Location: the Hotel is in walking distance to the French Quarter and the Convention Center.
the hotel was near all of the must visit places in the /french Quarter in New Orleans. We felt very comfortable walking just about every place we wanted to visit. The check in was so simple and everyone was so helpful and friendly. The hotel room was just like a spa room. this was my first Travelocity experience and I will definitely book with them again. thanks for a memorable time.

Posted by , from WSouth Louisiana on Jan 11, 2017

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Comment from Hotel Management

Jan 25, 2017 by Total Service Team, Harrah's New Orleans

Thank you for your feedback and come back soon!

5 out of 5

PERFECT HOST

Pros: EVERYTHING
Cons: KEEP DOING WHAT YOU ARE DOING
Location: GREAT LOCATION, SHOPS AND FOOD
STAFF HAD SOUTHERN HOSPITALITY AND HOTEL CLEAN !!!!!!!!!!

Posted by on Nov 9, 2015

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5 out of 5
Perfect location. The staff couldn't have been any better. The hotel was the nicest one we've stayed in, in New Orleans .

Posted by on Nov 7, 2015

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5 out of 5

Nice perfect location from the main strip.

Great price, location and hotel experience. Will recommend to friends and family because you and have a great time without paying alot of money for your vacation!

Posted by on Nov 6, 2015

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5 out of 5

Awesome Stay

Pros: The room was very clean and well taken care of. The staff was great.
Cons: Leaving the air conditioner on upon arrival. When we first entered it was very hot. The room did not cool down until later that night
Location: The location was great. Not to close to the noise of the French Quarter but not to far of a walk to all the fun.
I was looking for a room in New Orleans to surprise my boyfriend. This hotel definitely exceeded my expectations. We are both 22 years old and had a wonderful time. The view was amazing, the room was great, and the overall experience will be something I will never forget! It was very romantic and the location was great. The valet guys did an exceptional job with greeting us and helping with luggage upon leave. They answered any questions we had. The bell hop was very nice to us, pointing us in the direction of the desk and taking care of our luggage while our room was getting ready. We enjoyed ourselves and will be back!

Posted by on Nov 4, 2015

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5 out of 5

A most pleasant surprise!

We were pleased with our beautiful room with a great view of the Mississippi River! The room was clean,well-decorated and comfortable. The staff was friendly and very helpful...especially Albert . We will definitely stay at Harrah's again.

Posted by on Oct 5, 2015

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5 out of 5

Great bargain for a really nice hotel

Location: The hotel is right next to the Riverwalk Mall. Many restaurants, shops, and the trolley is within walking distance.
My kids and I needed an inexpensive (safe) one night stay in New Orleans while waiting for our train to leave the next morning. This hotel was very nice and we felt safe being right downtown. We were looking forward to eating at the casino buffet for dinner, but unfortunately kids were not allowed into the restaurant. The staff was very helpful and the facilities were very clean.

Posted by , from Springfield, VA on Aug 28, 2015

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About the Harrahs New Orleans Casino & Hotel

Location 228 Poydras Street, New Orleans, LA 70130

Property Features

There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 30000 square feet (2787 square meters). A casino, a nightclub, and a fitness center are also featured at the eco-friendly Harrahs New Orleans Casino & Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star New Orleans hotel.

  • 450 guestrooms or units
  • 26 levels
  • 5 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2006
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (26.2 km / 16.3 mi)
  • Train station: New Orleans Union Passenger Terminal (2 km / 1.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Harrahs New Orleans Casino & Hotel offers 450 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ruths Chris - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

BH Steak - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Bambu - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fuddruckers - This restaurant serves lunch and dinner.

The Buffet at Harrahs - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.09 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 15.99 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 10.95 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night
  • Valet parking fee: USD 42 per day
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrahs & Hotel
  • Harrahs New Orleans Casino
  • Harrahs New Orleans Casino & Hotel
  • Harrahs New Orleans Casino Hotel
  • New Orleans Casino Harrahs
  • Harrah`s New Orleans Hotel New Orleans
  • Harrahs Hotel New Orleans
  • Harrahs New Orleans Casino New Orleans
  • Harrahs New Orleans Hotel

You should know

  • This hotel caters to gay and/or lesbian guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.