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Extended Stay America Suites New Orleans Metairie

2.5 star property
Enjoy free breakfast at this Metairie hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Desk, iron/ironing board, free WiFi
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪15 min walk‬
  • Tulane University
    ‪9 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Metairie

In Metairie .You'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center with a stay here. Clearview Mall and East Jefferson General Hospital are also within 3 miles (5 km).

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Lakeside Shopping Center - 15 min walk - 0.8 miles
  • Caesars Superdome - 9 min drive - 7.6 miles
  • Tulane University - 9 min drive - 6.7 miles
  • Bourbon Street - 10 min drive - 8.5 miles

Getting around

  • Cemeteries Transit Terminal - 6 min drive
  • New Orleans Union Passenger Terminal - 17 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Acme Oyster House - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Outback Steakhouse - ‬3 min drive

About this property

Extended Stay America Suites New Orleans Metairie

Enjoy free breakfast at this Metairie hotel
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites New Orleans Metairie also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Metairie hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

How close is Extended Stay America Suites New Orleans Metairie to the airport?

Extended Stay America Suites New Orleans Metairie is 9.3 mi (14-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

Does Extended Stay America Suites New Orleans Metairie have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites New Orleans Metairie.

Does Extended Stay America Suites New Orleans Metairie offer free breakfast?

Extended Stay America Suites New Orleans Metairie offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites New Orleans Metairie?

No, there is no casino at this hotel, but Fair Grounds Race Course (10-min drive) and Caesars New Orleans Casino (11-min drive) are nearby.

What time is check-in at Extended Stay America Suites New Orleans Metairie?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites New Orleans Metairie?

This hotel offers free self parking.

Does Extended Stay America Suites New Orleans Metairie have a pool?

Extended Stay America Suites New Orleans Metairie does not have a pool.

Does Extended Stay America Suites New Orleans Metairie have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites New Orleans Metairie to downtown Metairie?

Extended Stay America Suites New Orleans Metairie is 0.9 mi away from Metairie.

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 197 out of 931 reviews
Rating 8 - Good. 222 out of 931 reviews
Rating 6 - Okay. 171 out of 931 reviews
Rating 4 - Poor. 136 out of 931 reviews
Rating 2 - Terrible. 205 out of 931 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

adebola

Business traveler
Liked: Amenities, property conditions & facilities
Staff
Stayed 7 nights in Mar 2025

6/10 Okay

Dorothy

Stayed 9 nights in Mar 2025

8/10 Good

Malcolm

Stayed 1 night in Mar 2025

8/10 Good

Rosalyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need to hire better front desk staff

There was no staff at the front desk to check me in nor out. I had to yell in the lobby for someone to come out to check me in after waiting at the front desk for over 10 mins because the courtesy phone was inoperable. Another guest told me that this was their norm. Other than that I had a good stay. I may stay there again but they need to hire better staffing that will not leave their posts unattended and better serve the guests. Very unprofessional.
Stayed 1 night in Mar 2025

2/10 Terrible

Blessing

Stayed 7 nights in Mar 2025

8/10 Good

Destiny

Stayed 1 night in Mar 2025

2/10 Terrible

DENNIS

Stayed 2 nights in Mar 2025

6/10 Okay

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Sawyer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property, took 3 attempts to receive a clean room, desk clerk was rude. Got to room, toilet wouldn’t flush completely. Got up to take a shower the next morning to NO hot water! Worst motel experience EVER!
Stayed 1 night in Mar 2025

10/10 Excellent

Fawn

Liked: Staff & service, property conditions & facilities, room comfort
It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Stayed 7 nights in Mar 2025

6/10 Okay

Vickie

Traveled with group
Liked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

TIMOTHY

Disliked: Staff & service, property conditions & facilities
There was dog hair on the hallway floor when we arrived and it was still there on Monday when we checked out. I mentioned it to the desk attendant and she asked me if I was aware that they allowed pets. I replied yes but that is no reason for nasty hallway. Not to mention the musty smell of the room
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of updates!
Stayed 3 nights in Mar 2025

4/10 Poor

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Paulina

Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Traveled with partner
Disliked: Amenities
Location was good 20mins outside the city… Hotel could have been cleaner.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We bailed and didn’t stay

One of the worst hotels I’ve been to. We didn’t even stay. There was mold and stains on the carpet. We found cockroaches. The other rooms had stains on chairs. Overall very dirty and rundown.
Stayed 9 nights in Feb 2025

2/10 Terrible

Joseph

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
I am a DJ, the elevators were broke, I was staying on the 4th floor. Each Night I had to haul equipment up and down 4 flights of stairs. I do this at least 4 times a year and have always stayed with this hotel but this experience was the worst hotel experience I've ever had. I feel a total reimbursement is in order. I could be reached at 210-232-24266 Joseph Boisley
Stayed 2 nights in Jan 2025

8/10 Good

Carson

Stayed 2 nights in Jan 2025

6/10 Okay

Melissa

Stayed 1 night in Dec 2024

2/10 Terrible

Beth

Stayed 1 night in Dec 2024

4/10 Poor

Marla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I want to say the front desk people at check in and check out were kind. As an extended stay hotel, I expected the room to have more things like plates, cups, utensils, cooking tools etc. in the cabinets. Even for 1 night, I was hoping for those items to eat in. I don't think I should have to ask but part of the experience of an "extended stay" hotel. While the flooring, towels, bed, shower and toilet felt fresh, stains on the counters/shelves, dirt underneath the liner of the trash can made me feel I would not want to stay here again. I also don't like being on the ground floor as a single traveler. As I was about to go to bed, the full size apartment refrigerator started making a loud noise. I decided to sleep through it instead of having someone in my room or having to move. I did have dinner leftovers in the fridge that I was able to microwave before my early morning departure.
Stayed 1 night in Dec 2024

2/10 Terrible

Valencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOT WATER UNAVAILABLE

This was the worst hotel stay I have ever had. Room #1 had absolutely NO HOT WATER - the room itself had a stale smell to it - the bed was very wobbly, we had no ice at the hotel, the towels also didn’t look clean - so I went to the local Target a purchased some, call and went the the front desk several times no one was there so we couldn’t get a new room until the next day. Finally got someone from the front desk to come to the room she was very unprofessional and on her cell phone the entire time, I will NEVER STAY at another Extended Stay ever again.
Stayed 2 nights in Dec 2024