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Courtyard by Marriott New Orleans Metairie

3-star property
2 Galleria Blvd, Metairie, LA 1-855-201-7819

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4.0 out of 5
Very good!
See all 16 Travelocity Reviews

"Hotel was clean and services were excellent. Staff was friendly and very competent. Looking forward to returning. " More

By a verified traveler on Tue 10 Dec 2019

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this 3-star Metairie hotel

In shopping district

Stay at this Metairie hotel and you'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center. Tulane Lakeside Hospital for Women and Children and Clearview Mall are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 148 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, free weekday newspapers, and hair dryers. Housekeeping is available on request.

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard by Marriott New Orleans Metairie ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott New Orleans Metairie

Everyone (4) Family (1)
2 out of 5
The property was dated. Bathrooms need an overhaul. Overall feeling is that it has been used hard and is tired. Not up to normal Marriott standards (even for a Courtyard).

Posted by on Jan 15, 2020

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5 out of 5
Hotel was clean and services were excellent. Staff was friendly and very competent. Looking forward to returning.

Posted by on Dec 10, 2019

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4 out of 5

Posted by on Nov 19, 2019

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5 out of 5

WELL DONE

Pros: See above.
Cons: Well done is all ways. Will return.
Location: Excellent location.
Excellent location. Staff was efficient and pleasant. Room was clean and comfortable.

Posted by , from Louisiana on Jan 22, 2018

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3 out of 5

A hotel with minimal guest services

Pros: See above
Cons: Clean the floors of the elevators. Consider some breakfast items for your guests. Do a better job of cleaning the pool.
Location: Location was OK. Shopping center nearby
The hotel has nice rooms with good beds and adequate front desk services but not much more. No breakfast service, high cost of food items available in the pantry and poor maintenance of the elevators was notable.

Posted by , from Washington DC on Jul 31, 2015

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4 out of 5

Xavier University Visit

Pros: Room size, bed comfort
Cons: Breakfast offerings, cable television channels
Location: Very convenient to Xavier University
Stayed here during a visit to Xavier University. Very convenient. I ate at restaurants in the Metarie area too.

Posted by on May 28, 2015

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4 out of 5

ok stay

We arrived at the property and found renovations were ongoing. Exterior painting, pool closed and replacement of AC units. Room was fine but our AC unit had not been replaced as it did make some noise when running. Front Desk referred guests to sister property to use pool. The overall appearance in the lobby and common areas is very nice, appealing. No complimentary breakfast offered, so did not purchase any breakfast or drinks during stay. Once all renovations are completed, will consider staying again.

Posted by , from San Antonio, TX on Jul 22, 2013

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5 out of 5

Very friendly and efficient staff at the front desk!

Pros: Free Internet, Quiet
Great experience at this property. The front desk staff were friendly and the property was well kept. Nice short trip to the airport from there! This was booked at the last minute so it was nice to be able to get into a property of this quality for such a good price.

Posted by , from Kansas City, MO, USA on Sep 25, 2012

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4 out of 5

Nice place to stay

Pros: Close restaurants, Free Internet
It was worth the price. Clean. Big comfortable bed. The bathroom is a little bit small for me. It's perfect if all you really need is a place to rest, a good night sleep, take a shower; then spend the rest of the day outside. Free internet, though I haven't tried it myself. The lounge is spacious, and there are available computers. There is also a large monitor at the lobby where you can check for places to go. There is a cafe where you can grab something to drink/eat, a small convenience store at the lobby. You get everything you need. Only around 8 miles away from New Orleans downtown. I haven't tried the public transport but taxi fare would cost around $20 + tip.

Posted by , from Los Angeles, CA, USA on Nov 18, 2011

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4 out of 5

nice hotel

Pros: Free Internet, Quiet
Cons: Poor breakfast
It is a nice, clean hotel. The king bed and balcony were very nice. I think it is a very good location, right off I-10. I grew up a mile away from there so I like that neighborhood.

Posted by on Sep 17, 2011

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About the Courtyard by Marriott New Orleans Metairie

Location 2 Galleria Blvd, Metairie, LA 70001

Property Features

Courtyard by Marriott New Orleans Metairie offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. The business-friendly Courtyard by Marriott New Orleans Metairie also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Free self parking is available. This 3-star Metairie hotel is smoke free.

  • 148 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (14.7 km / 9.1 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott New Orleans Metairie offers 148 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Metairie hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Metairie
  • Courtyard Marriott New Orleans Hotel Metairie
  • Courtyard Metairie
  • Courtyard Metairie New Orleans
  • Courtyard New Orleans Metairie
  • Marriott Courtyard Metairie
  • Marriott Metairie Courtyard
  • Marriott Metairie New Orleans
  • Courtyard Marriott New Orleans Metairie Hotel
  • Courtyard Marriott New Orleans Metairie
  • Courtyard Marriott New Orleans
  • Courtyard by Marriott New Orleans Metairie Hotel
  • Courtyard by Marriott New Orleans Metairie Metairie
  • Courtyard by Marriott New Orleans Metairie Hotel Metairie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.