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New Orleans Marriott Metairie at Lakeway

4.0 star property
Enjoy the free WiFi at this Metairie hotel

Choose dates to view prices

Photo gallery for New Orleans Marriott Metairie at Lakeway

Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Exterior
Meeting facility

Popular amenities

  • Housekeeping
  • Parking available
  • Bar
  • Room service

Explore the area

Map
3838 N Causeway Blvd, Metairie, LA, 70002
  • City Park
    ‪9 min drive‬
  • Caesars Superdome
    ‪12 min drive‬
  • Caesars New Orleans Casino
    ‪14 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Concierge Room, Club Room, 1 King Bed, Non Smoking, Lake View

  • 288 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Concierge Room, Executive Suite, 1 Bedroom, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Room, 2 Double Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Pontchartrain View)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Metairie

In shopping district.You'll be within 6 miles (10 km) of City Park and 9 miles (15 km) of Caesars Superdome. Also within 9 miles (15 km) are Smoothie King Center and Caesars New Orleans Casino.

What's nearby

  • Lakeside Shopping Center - 3 min drive - 1.4 miles
  • City Park - 9 min drive - 4.2 miles
  • Caesars Superdome - 12 min drive - 9.0 miles
  • Smoothie King Center - 12 min drive - 9.0 miles
  • Caesars New Orleans Casino - 14 min drive - 10.3 miles

Getting around

  • Cemeteries Transit Terminal - 7 min drive
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Drago's Seafood Restaurant - ‬18 min walk
  • ‪China Rose - ‬13 min walk

About this property

New Orleans Marriott Metairie at Lakeway

Enjoy the free WiFi at this Metairie hotel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5140 square feet (478 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly New Orleans Marriott Metairie at Lakeway. For a fee, parking is available.

This Metairie hotel is smoke free.

  • 220 guestrooms or units
  • 16 levels
  • 5140 sq ft of conference space
  • 478 sq m of conference space
  • Built in 1987
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
New Orleans Marriott Metairie at Lakeway offers 220 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 27-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 24 per day; includes in/out privileges)
  • Covered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 27-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 10 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

Frequently asked questions

How close is New Orleans Marriott Metairie at Lakeway to the airport?

New Orleans Marriott Metairie at Lakeway is 9.4 mi (14-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

Does New Orleans Marriott Metairie at Lakeway have an airport shuttle?

Airport shuttle services are not available at New Orleans Marriott Metairie at Lakeway.

Does New Orleans Marriott Metairie at Lakeway offer free breakfast?

Free breakfast isn’t provided at New Orleans Marriott Metairie at Lakeway, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20.00 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at New Orleans Marriott Metairie at Lakeway?

No, there is no casino at this hotel, but Fair Grounds Race Course (10-min drive) and Caesars New Orleans Casino (13-min drive) are nearby.

What time is check-in at New Orleans Marriott Metairie at Lakeway?

Check-in start time: 3 PM; Check-in end time: 2 AM. A fee applies for early check-in.

Is there free parking at New Orleans Marriott Metairie at Lakeway?

Free parking is not available at this hotel. Self parking is available for USD 24 per day, and valet parking for USD 26 per day.

Does New Orleans Marriott Metairie at Lakeway have a pool?

New Orleans Marriott Metairie at Lakeway does not have a pool.

Does New Orleans Marriott Metairie at Lakeway have a restaurant?

Yes, there is a restaurant on site.

Does New Orleans Marriott Metairie at Lakeway have a spa?

There are no spa services available at this hotel.

How close is New Orleans Marriott Metairie at Lakeway to downtown Metairie?

New Orleans Marriott Metairie at Lakeway is 2.4 mi away from Metairie.

New Orleans Marriott Metairie at Lakeway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! The staff was friendly and helpful. The room was clean and comfortable. Perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

Chancellor

Stayed 1 night in Apr 2025

10/10 Excellent

Chelsie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Elevators not working

Elevators were a challenge
Stayed 2 nights in Apr 2025

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie J, Cordova

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The stay was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Beautifully

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Mar 2025

8/10 Good

brad

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, excellent Facility and staff
Stayed 1 night in Apr 2025

8/10 Good

Jodi Ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest hotel check in I've ever experienced. I showed up, they asked for a picture ID and handed me the room card. I don't have to give a credit card deposit or sign anything. The staff was friendly and the hotel and room were nice. I read other reviews about the parking deck so I had no trouble with it. I will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was broken. After flushing the toilet kept running. My husband had to keep fixing it after every flush. There was only one elevator up and running. On the positive side. The room was clean, bed comfortable (could use an update) I would love to give it a 5 because of the hospitality. The front staff is absolutely amazing. I wished I got everyone name. Upon checkout I did get Will name. He worked with two other young ladies that was also amazing. They was so helpful, and engaged with us. The room are a bit lacking. Your front staffs bridge the gap. Thank you for such great customer service.
Stayed 1 night in Mar 2025

6/10 Okay

Ann

Traveled with family
Liked: Property conditions & facilities
The valet staff went above and beyond to make our stay more comfortable and convenient. I appreciated all they did!
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Stayed 1 night in Mar 2025

10/10 Excellent

Geoff

Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only one elevator running for 16 floors. The water in the shower would constantly fluctuate between hot and cold. When I was checked in the concierge double billed me and it still hasn't fallen off 4 days later. I will never come back to this property
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good choice for this location

Restaurant - good food, range of choices (not everything is pub fare), quiet dining area, helpful servers. Quiet - given the location by the airport. Location - don't believe your GPS! U turn mid-causeway is not fun for the timid driver. Self Parking - easy. big not fast. Maintenance - issues w/ elevator repair issues (mid Feb '25).
Stayed 2 nights in Feb 2025

6/10 Okay

Natasha

Disliked: Amenities
Not a walkable area. Limited dining options, elevator should be inspected
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

4/10 Poor

Duane

Business traveler

No Internet for business travelers

This hotel is dated and didn’t provide any internet service for Business travelers and you have to pay for parking
Stayed 1 night in Mar 2025

8/10 Good

Pataraporn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that you have to pay to park if you’re staying at the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Carley

Traveled with family
Liked: Cleanliness, staff & service
The beds were miserably uncomfortable, only 1 working elevator so waiting 5 minutes was normal, there is NO pool. Would not recommend and honestly shocked this was a Marriott hotel with how awful it was.
Stayed 1 night in Mar 2025