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Sheraton Metairie - New Orleans Hotel

3.5 star property
3.5-star hotel in Old Metairie

Choose dates to view prices

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Lounge
Exterior
Bar (on property)
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
4 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Crescent City Surgical Centre
    ‪5 min walk‬
  • Place, Lakeside Shopping Center
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Metairie

Old Metairie stay.With a stay at this Old Metairie hotel, you'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center. Clearview Mall and Lake Pontchartrain are also within 3 miles (5 km).

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Crescent City Surgical Centre - 5 min walk - 0.3 miles
  • Omega Hospital - 11 min walk - 0.6 miles
  • Lakeside Shopping Center - 15 min walk - 0.8 miles
  • Pondicherry Wildlife Reserve - 3 min drive - 1.6 miles

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Chicken Salad Chick - ‬3 min drive
  • ‪Little Tokyo Restaurant - ‬9 min walk
  • ‪Acme Oyster House - ‬2 min drive
  • ‪IHOP - ‬16 min walk

About this property

Sheraton Metairie - New Orleans Hotel

3.5-star hotel in Old Metairie
Sheraton Metairie - New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 5851 square feet (544 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sheraton Metairie - New Orleans Hotel.

This 3.5-star Metairie hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5851 sq ft of conference space
  • 544 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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New Orleans Marriott Metairie at Lakeway
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  • Restaurant
  • Air conditioning
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Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

How close is Sheraton Metairie - New Orleans Hotel to the airport?

Sheraton Metairie - New Orleans Hotel is 9 mi (13-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on Dec 21, 2025 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Metairie - New Orleans Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Metairie - New Orleans Hotel.

Does Sheraton Metairie - New Orleans Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Metairie - New Orleans Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Sheraton Metairie - New Orleans Hotel?

No, there is no casino at this hotel, but Fair Grounds Race Course (9-min drive) and Caesars New Orleans Casino (10-min drive) are nearby.

What time is check-in at Sheraton Metairie - New Orleans Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Sheraton Metairie - New Orleans Hotel?

Free parking is not available at this hotel.

Does Sheraton Metairie - New Orleans Hotel have a pool?

Sheraton Metairie - New Orleans Hotel features an outdoor pool.

Does Sheraton Metairie - New Orleans Hotel have a restaurant?

Sheraton Metairie - New Orleans Hotel is home to Zuby's Restaurant, which features Cajun/Creole cuisine.

Does Sheraton Metairie - New Orleans Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Metairie - New Orleans Hotel to downtown Metairie?

Sheraton Metairie - New Orleans Hotel is 0.8 mi away from Metairie.

Reviews

Sheraton Metairie - New Orleans Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 107 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

Reviews

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
I was there for a church trip we were told we have certain accommodations such as the conference room for extended hours however we were forced out of the room and given a small conference room with a non movable table for 200+ people buffet breakfast was not refreshed
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet hotel near restaurants and airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping
Stayed 1 night in Mar 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Khoi

Liked: Cleanliness, staff & service, property conditions & facilities
it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only complaint was the AC wasnt really cooling. I had to lower it to 63 on a 2 night stay and the coolest it got was 73 degrees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chassity, Baton Rouge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how there was access to rideshare all hours of the day and night and I like how they maids came every morning to clean. The shower was nice and the beds were comfortable and relaxing. The only negative was there wasn't enough lightings in the room and bathroom. The lights are too dim.
Stayed 4 nights in Feb 2025

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay for one night

Pros: Clean, comfortable bed, nice step in shower and convenient parking. Cons: No refrigerator or microwave in room and our toilet stopped up.
Stayed 1 night in Feb 2025

10/10 Excellent

Roosevelt, Mansfield

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the hotel stay. The Staff customer service was excellent. The hotels had areas inside and the parking lot that were undergoing remodel, when the remodeling is completing, it will have a higher impact score for excellent for hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Derek

Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

8/10 Good

Donyell

Stayed 1 night in Dec 2024

2/10 Terrible

Jenee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca at the front desk was very friendly. From there to the bartender and the staff at breakfast was incredibly kind. I really enjoyed it.
Stayed 1 night in Dec 2024

6/10 Okay

Hayley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024