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Comfort Inn & Suites At Copeland Tower

2.5-star property
2601 Severn Avenue, Metairie, LA 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 13 Travelocity Reviews

"The "cable tv" didn't even have the weather channel! The bathroom sink drained very very slow " More

By a verified traveler on Thu 23 Jan 2020

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Metairie

City center stay

Within a 10-minute walk of the hotel, you'll find Metairie Business District and Lakeside Shopping Center. Clearview Mall and Tulane Lakeside Hospital for Women and Children are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 151 guestrooms also offer free WiFi and LED TVs with digital channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites At Copeland Tower ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites At Copeland Tower

Everyone (11) Family (1)
4 out of 5

Posted by on Mar 20, 2020

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Comment from Hotel Management

Apr 19, 2020 by JMM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

5 out of 5
The "cable tv" didn't even have the weather channel! The bathroom sink drained very very slow

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 25, 2020 by JMM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
Location good Breakfast above average fitness center fair Room was dirty and had broken items in it

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 14, 2019 by JMM

Thank you for taking the time to review your recent stay with us. My staff and I value your feedback. We look forward to welcoming you back to our property soon.

4 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 9, 2019 by JMM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
Good experience. Very please with room. Glad for the free breafast.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Feb 5, 2019 by JMM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on Jan 19, 2019

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Comment from Hotel Management

Feb 5, 2019 by JMM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Professional friendly staff!

I was looking for an inexpensive place to stay one night and chose this place because of the price. I had stayed at a couple of other nearby hotels in the past, but this will be my first choice in the future. Great parking, professional, friendly staff, and a impressive breakfast selection.

Posted by , from West Point,MS on May 13, 2018

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4 out of 5

Quick stop before cruising!

Very nice place. Room was spacious, clean and comfortable. Not too far from some very good restaurants - would highly recommend Drago's located a few blocks north - as the staff, they will tell you where it is. Staff was very friendly and helpful.

Posted by , from Minneapolis, MN on Mar 10, 2018

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Comment from Hotel Management

Mar 14, 2018 by Wanda S

Thank you for completing the survey regarding your recent stay at our property. Your business is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Very clean and nice hotel. The staff were outstanding. We arrived a few hours before check-in time and our room was already available.

Posted by on Jun 5, 2017

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5 out of 5

Close to everything

The suit room on 14th floor is very nice 5star, I'll recommended to large family

Posted by , from Ga on Jan 2, 2017

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Comment from Hotel Management

Jan 6, 2017 by Teresa Munoz - Revenue Manager

Hello Guest, Thank you for your review. We are so pleased to hear that you enjoyed your stay and hope to have you and your family back as our guests soon.

About the Comfort Inn & Suites At Copeland Tower

Location 2601 Severn Avenue, Metairie, LA 70002

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Friday, and Saturday:

  • Outdoor pool

Property Features

Comfort Inn & Suites At Copeland Tower offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites At Copeland Tower. Self parking is free. This Metairie hotel is smoke free.

  • 151 guestrooms or units
  • 8 levels
  • 2 buildings
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1974
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (13.9 km / 8.6 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites At Copeland Tower offers 151 accommodations with safes and coffee/tea makers. 47-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

The Grotto Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Metairie
  • Comfort Inn Metairie
  • Comfort Inn Suites
  • Comfort Inn & Suites At Copeland Tower Hotel
  • Comfort Inn & Suites At Copeland Tower Metairie
  • Comfort Inn & Suites At Copeland Tower Hotel Metairie

You should know

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.