You'll find United States Coast Guard Academy and Lyman Allyn Art Museum within 2 miles (3 km) of this motel. Connecticut College and Old Town Mill are also within 2 miles (3 km).
Round-the-clock service
This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. A safe deposit box and laundry facilities are also provided.
Superior Room, 1 King Bed, Accessible, Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
Superior Room, 1 King Bed, Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Bed Count1 King BedMaximum Occupancy
2 Max
Red Roof Inn Mystic - New London ratings based on 25 Verified Reviews
Review Summary
2.1
out of 5
2.0 out of 5.0
Room cleanliness2.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Red Roof Inn Mystic - New London
Everyone (14)Couples (6)Family (5)
2 out of 5
Posted by Salvador on Oct 20, 2022
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Comment from Hotel Management
Jan 22, 2023
by Manager
Hello Salvador,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
1 out of 5
While the property looks decent, the hotel room was a nightmare. How the room looks vs how the room was pictured in the listing were drastically different. Some issues were: sticky boards with bugs on them, odd shaped fowl smelling pillows, cigarette burns in very inexpensive worn comforters, pits in walls, loose plumbing fixtures, bathroom door falling apart with door knob off, mold in bathtub, leaking shower and an overall musty smell in the room. It felt like management has done next to nothing to maintain the property in decades. I left a day early out of discust and concern for my safety.
Posted by Brian on Oct 2, 2022
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Comment from Hotel Management
Oct 4, 2022
by Guest Relation Management
Hi Brian,We strive to ensure that each and every one of our guests have a pleasant experience, so your feedback is greatly appreciated. We are working to take care of all of the issues that you addressed and ensure we offer an exceptional experience for our guests in the future through improvements to our services, amenities, and facilities. We hope you will consider staying with us again so that we can provide you with an even better experience.
1 out of 5
It was disgusting
Posted by Michael on Sep 6, 2022
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Comment from Hotel Management
Sep 7, 2022
by Guest Relation Management
Hi Michael, We are sad to receive this rating. We would love to know more about your experience so we can use your valuable feedback to provide an even better service the next time around. Please feel free to contact us directly if you have any further comments or suggestions.
1 out of 5
It was one of the dirtiest hotels i ever stepped into. I did not stay and had to find another place to stay. Travelocity is attempting to get me a refund but i have not heard anything yet. Their sister hotel clarion was just as bad with cops in the lobby.
Posted by Michael on Sep 4, 2022
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Comment from Hotel Management
Oct 11, 2022
by Manager
Hello Michael,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.
1 out of 5
We were greeted by a rude front counter man. Then found out we got changed from a king to 2 full beds. Walked in the room turned on the light only to find a roach on the wall next to the light switch. It was just a real bad experience that was supposed to be a good night out with my wife.
Posted by christopher on Nov 13, 2021
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Comment from Hotel Management
Nov 29, 2021
by soni
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Posted by Andrew on Oct 11, 2021
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1 out of 5
Smells bad, dirty carpet, smell of cigarettes inside the rooms. This hotel should be renew. Beds are terrible. I will never stay here
Posted by marisol on Oct 10, 2021
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Comment from Hotel Management
Nov 12, 2021
by soni
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
Light was out in bathroom, stairway and property very dirty and cops repeatedly drove through which tells you place which tells you something
Posted by Michelle on Oct 4, 2021
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Comment from Hotel Management
Nov 12, 2021
by soni
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
nasty no higene smell bad bugs everywhere
Posted by greybys on Sep 20, 2021
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Comment from Hotel Management
Sep 25, 2021
by soni
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
4 out of 5
ok
Posted by a verified traveler on Aug 2, 2021
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Comment from Hotel Management
Sep 25, 2021
by soni
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
As a guest of Red Roof Inn Mystic - New London, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. The business-friendly Red Roof Inn Mystic - New London also features express check-out and a front desk safe. Free self parking is available. Smoking is allowed in designated areas at this New London motel.
108 guestrooms or units
2 levels
Built in 1986
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Front-desk safe
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Train station: New London Union Station (3.2 km / 2 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Red Roof Inn Mystic - New London offers 108 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New London motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Air conditioning
Ensuite bathroom
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
In-room accessibility
Upper floors accessible by stairs only
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property allows guests 18 or over to check in with valid military ID.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets are welcome and stay free
Maximum 1 per room (weight limit: 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Pets allowed (no fees)
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Cash deposit required
Gap period enforced between guest stays - 48 hours
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: USD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mystic New London
New London Red Roof Inn
Red Roof Inn Mystic
Red Roof Inn Mystic Hotel
Red Roof Inn Mystic Hotel New London
Red Roof Inn Mystic New London
Red Roof Inn New London
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn Mystic New London Motel
Red Roof Inn Mystic Motel
Red Roof Mystic London London
Red Roof Inn Mystic - New London Motel
Red Roof Inn Mystic - New London New London
Red Roof Inn Mystic - New London Motel New London
You should know
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Red Roof Inn Mystic - New London is 6.6 mi (10-min drive) away from the New London, CT (GON-Groton - New London) airport, the closest popular airport to the property.
Airport shuttle services are not available at Red Roof Inn Mystic - New London.
This motel is 2.9 mi (5-min drive) from Green Harbor Beach and 4.6 mi (14-min drive) from Ocean Beach Park. Don't forget your sunscreen!
Red Roof Inn Mystic - New London does not offer free breakfast.
No, there is no casino at this motel, but Mohegan Sun Casino (18-min drive) and Foxwoods Resort Casino (27-min drive) are nearby.
Check-in is from 3 PM - anytime. Early check-in costs USD 25 (subject to availability).
This motel offers free self parking.
Red Roof Inn Mystic - New London does not have a pool.
Red Roof Inn Mystic - New London does not have a restaurant on site. Nearby dining options include Texas Roadhouse (9-min walk), Chili's Grill and Bar (10-min walk), and Hot Rod Cafe (2 mi).
There are no spa services available at this motel.
Red Roof Inn Mystic - New London is 1.3 mi away from New London.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
