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4.4 out of 5

"Much improved since the last time at this property " More

By a verified traveler on Fri 05 Nov 2021

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Hotel Description

Enjoy the indoor pool at this 3-star Shelton hotel

In entertainment district

A stay at this hotel places you within half a mile (1 km) of Roosevelt Forest and 3 miles (5 km) of Bishop Wicke Health Center. SportsCenter of Connecticut and Northeast Medical Group are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like microwaves and coffee/tea makers, the 127 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include pillowtop beds, iPod docks, and premium bedding.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Dec 19 - Dec 20

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Shelton ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house Shelton

Everyone (8) Family (7)
4 out of 5
Much improved since the last time at this property

Posted by on Nov 5, 2021

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Comment from Hotel Management

Nov 8, 2021 by Mbhatt

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5 out of 5
Very friendly staff, clean comfortable room

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 19, 2021 by Mbhatt

Thank you for staying with us and for your kind words. We very much appreciate it. Please come see us again soon.

5 out of 5
Friendly staff, very clean

Posted by on May 13, 2021

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Comment from Hotel Management

May 18, 2021 by Mbhatt

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

5 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 20, 2021 by Mbhatt

Thank you for staying with us and for giving us such marks. We appreciate it.

5 out of 5
The couch was a little hard to sit for more than a few minutes. Otherwise, everything was great and very comfortable.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by Mihir B

Thank you for staying with us and for your feedback. We appreciate it.

3 out of 5
Got to hotel about 3:30pm and though check in was 3:00 was told room not ready for 45 min as they were still cleaning it. I had booked two rooms so at least we could put our stuff in other room family was staying in. Had to head to dinner early due to event we were going to - they said they'd call cell when room was ready. Did not get call until almost 6:00. very busy at check in and only one person at desk. Rooms were very nice - modern and clean, shower was great and bed was extremely comfortable. We had suite and my daughter slept on pull out which she said was very comfortable as well and all sheets and blankets were in room for pull out which often find not the case and have to call down for. Very disappointed in breakfast - had seen very good reviews but potatoes were cold, no bagels or muffins and everything else just OK. Omelet station may have been good, not sure as there was a 20 minute wait for that so we did not try. Overall just ok and with number of hotels in the area not sure I'd be in hurry to go back.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 28, 2019 by Mihir B

Thank you for staying with us and for giving us your feedback. We appreciate you taking the time and letting us know about your stay. I am sorry your stay didn't go well with us, i will make sure the team uses your feedback as a coaching tool to improve on the subjects you mentioned.

5 out of 5

Posted by on Aug 5, 2019

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4 out of 5
Great location and easy to access from Hwy / Had a few maintenance issues but staff was great and corrected them promptly.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 3, 2019 by Kevin

Thank you for completing our guest survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

3 out of 5

Posted by on Feb 17, 2019

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Comment from Hotel Management

Apr 30, 2019 by Kevin

Thank you for completing our guest survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, Please know that your comments and issues will be addressed.

5 out of 5
great hotel to stay in great experience will stay again

Posted by on Jan 14, 2019

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Comment from Hotel Management

Mar 9, 2019 by Kevin

Thank you for completing our guest survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team

Property Features

HYATT house Shelton offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1435 square feet (133 square meters) and includes conference space. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly HYATT house Shelton. Self parking is free. This 3-star Shelton hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • 1435 sq ft of conference space
  • 133 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

HYATT house Shelton offers 127 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Shelton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

HYATT house Shelton has a restaurant serving dinner and light fare.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 200.00
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 200.00 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Hotel Shelton
  • HYATT house Shelton
  • Shelton HYATT house
  • HYATT house Shelton Hotel
  • HYATT house Shelton Hotel
  • HYATT house Shelton Shelton
  • HYATT house Shelton Hotel Shelton

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.