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Hôtel Ermitage

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Hôtel Ermitage

Suite, Lake View | Balcony
Creator video - submitted by Colby's Favorites
Deluxe Room, Lake View | Minibar, in-room safe, desk, soundproofing
Exterior
Golf

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500
  • Place, Evian Casino
    ‪15 min walk‬
  • Place, Evian Thermal Spa
    ‪15 min walk‬
  • Place, Évian-les-Bains Port
    ‪17 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪83 min drive‬

Room options

View all photos for Suite, Lake View (Castel Lake View)

Suite, Lake View (Castel Lake View) | Living area | Flat-screen TV, pay movies

Suite, Lake View (Castel Lake View)

  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Lake View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (South-facing)

Junior Suite (South-facing) | Minibar, in-room safe, desk, soundproofing

Junior Suite (South-facing)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Room (Privilege South-facing room)

Room (Privilege South-facing room) | Minibar, in-room safe, desk, soundproofing

Room (Privilege South-facing room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, soundproofing

Suite, Lake View

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (South-facing)

Deluxe Room (South-facing) | Minibar, in-room safe, desk, soundproofing

Deluxe Room (South-facing)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Lake View

Family Room, Lake View | Minibar, in-room safe, desk, soundproofing

Family Room, Lake View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Room (South-facing room)

Room (South-facing room) | Minibar, in-room safe, desk, soundproofing

Room (South-facing room)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Neuvecelle

On lake.Within a 15-minute walk of the hotel, you'll find Source Cachat and Évian-les-Bains Port. Palais Lumieres and Evian Thermal Spa are also within 2 miles (3 km).

What's nearby

  • Source Cachat - 14 min walk - 0.8 miles
  • Evian Casino - 15 min walk - 0.8 miles
  • Evian Thermal Spa - 15 min walk - 0.9 miles
  • Évian-les-Bains Port - 17 min walk - 0.9 miles
  • Evian Masters Golf Club - 6 min drive - 1.8 miles

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station) - 7 min drive
  • Geneva International Airport (GVA) - 76 min drive

Restaurants

  • ‪Couleur Café - ‬14 min walk
  • ‪Coffee Break - ‬13 min walk
  • ‪Restaurant la Pizza - ‬16 min walk
  • ‪Franprix - ‬13 min walk
  • ‪Luigi - ‬16 min walk

About this property

Hôtel Ermitage

Family-friendly 4-star hotel with 2 restaurants
Hôtel Ermitage offers its guests a full-service spa, outdoor tennis courts, and an indoor tennis court. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hôtel Ermitage. You'll have access to the health club at a partner property. A cruise ship terminal shuttle and a train station pick-up service are free. Free self parking and valet parking are available.

This 4-star Neuvecelle hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1990
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hôtel Ermitage offers 80 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Seasonal outdoor pool, sun loungers
Hilton Evian-les-Bains
Evian-les-Bains
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,000 reviews
$188 nightly
The price is $213
Jun 22 - Jun 23
Total with taxes and fees
Hilton Evian-les-Bains

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 17 and close November 01.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ermitage Neuvecelle

Hôtel Ermitage Neuvecelle

Hôtel Ermitage Neuvecelle

Ermitage Neuvecelle

Ermitage

Hotel Hôtel Ermitage Neuvecelle

Neuvecelle Hôtel Ermitage Hotel

Hôtel Ermitage Neuvecelle

Hotel Hôtel Ermitage Neuvecelle

Neuvecelle Hôtel Ermitage Hotel

Hotel Hôtel Ermitage

Ermitage Neuvecelle

Hôtel Ermitage Neuvecelle

Ermitage Neuvecelle

Hotel Hôtel Ermitage Neuvecelle

Neuvecelle Hôtel Ermitage Hotel

Hotel Hôtel Ermitage

Ermitage

Hôtel Ermitage Hotel

Hôtel Ermitage Neuvecelle

Hôtel Ermitage Hotel Neuvecelle

Frequently asked questions

How close is Hôtel Ermitage to the airport?

Hôtel Ermitage is 49.7 mi (76-min drive) away from the Geneva International Airport (GVA) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Ermitage?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hôtel Ermitage on Jun 4, 2026 start from $327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Ermitage have an airport shuttle?

Airport shuttle services are not available at Hôtel Ermitage.

How close is Hôtel Ermitage to the beach?

This hotel is 4.8 mi (13-min drive) from Plage d'Amphion and 6.9 mi (18-min drive) from Plage de Saint-Disdille. Don't forget your sunscreen!

Does Hôtel Ermitage offer free breakfast?

Free breakfast isn’t provided at Hôtel Ermitage, but buffet breakfast is offered for a fee of EUR 30 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hôtel Ermitage?

No, there is no casino at this hotel, but Evian Casino (17-min walk) is nearby.

What time is check-in at Hôtel Ermitage?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hôtel Ermitage?

This hotel offers free self parking and valet parking.

Does Hôtel Ermitage have a pool?

Hôtel Ermitage features an indoor pool, an outdoor pool, and a children's pool. One of the pools is closed seasonally each year from November 2 to April 17.

Does Hôtel Ermitage have a restaurant?

Yes, there are 2 restaurants on site.

Does Hôtel Ermitage have a spa?

This hotel has a spa, which features hydrotherapy, body treatments, and body wraps.

How close is Hôtel Ermitage to downtown Neuvecelle?

Hôtel Ermitage is 0.7 mi away from Neuvecelle.

Hôtel Ermitage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 117 reviews
Rating 8 - Good. 25 out of 117 reviews
Rating 6 - Okay. 3 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff. We had wonderful time and definitely come back.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Youngbae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services by staffs.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Excellent stay - loved pretty much everything. Great location
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. After 5 nights the evening dining options felt limited. It is a child friendly hotel do steer clear if you want a quiet nights sleep and a relaxing time around the pool. Could do with an adult only pool.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et bien équipée, personnel au top a l'écoute et attentionné, spa très bien et restaurant très bon
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meilleure expérience hôtelière. Personnel très avenant. Propreté des lieux. Qualité des repas. L’établissement lui même ainsi que les facilities. Tout était au point. À refaire !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbes cadre et panorama .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent séjour !
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

Heizung im Zimmer defekt

An der Reception waren die Personen nicht hilfsbreit für Tipps in der Umgebung. Das Zimmer war extrem kalt. Mechaniker versuchte die Heizung zu reparieren. Wir erhielten eine zweite Decke für die Nacht. WC Rollenhalter war nicht richtig fixiert.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait

Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Iben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksuriøs afslapning

Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt. Schöner Blick auf den Genfer See, tolle Parkanlage. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war super!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Le TOP
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Une des plus belle vue! C'était le lieu que l'on vedrait venir en répétition
Stayed 1 night in Jun 2023
Verified

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
L’hôtel et le parc sont merveilleux, le personnel de la réception gentil et disponible. En revanche, de l’avis des clients comme de l’équipe, il pourrait y avoir plus de serveurs au restaurant. Pas de distribution de serviettes à la piscine le lundi de Pentecôte…
Stayed 1 night in May 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Génial pour les enfants
Stayed 1 night in Apr 2023