"After reading several reviews of hotel Melia' that weren't all that great , I was not sure what I had gotten myself into, but after arriving and havin ... " More

By a verified traveler on Tue 28 Aug 2018

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Hotel Description

4-star beachfront property near Cable Beach

Beachfront retreat

Within 6 miles (10 km) of this Nassau property, you'll find Cable Beach and Nassau Botanical Gardens. Junkanoo Beach and Straw Market are also within 6 miles (10 km).

All-inclusive

This smoke-free property features 7 restaurants, 3 outdoor pools, and a 24-hour fitness center. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and WiFi in public areas.

Free WiFi, LCD TVs

The 694 guestrooms have LCD TVs with cable channels and offer free WiFi and free minibar items. Other amenities include balconies or patios, 24-hour room service, and coffee/tea makers.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$584 per night

Classic Double Room (Island View 2 Adults 2 Kids)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Double Room, Pool View (2 Adults 2 Kids)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Double Room, Ocean View (2 Adults 2 Kids)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Level

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Meliá Nassau Beach - All Inclusive ratings based on 241 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Meliá Nassau Beach - All Inclusive

Everyone (76) Couples (6) Family (4)
1 out of 5
Pool setting unique room service excellent staffs frie8 food good

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 20, 2019 by Guest Experience Manager

Dear Guest, Thank you submitting a review. Your feedback is very important to us and please do advise how we can improve our rating and service to you. Warm regards, Cecilia Sit Guest Experience

4 out of 5
Overall we had a great vacation & I would recommend Melia to families! The Level at Melia is the way to go. The resort is definitely family friendly! However the staff needs to improve on communication methods with the guests.

Posted by , from Ohio, US on Jan 6, 2019

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Comment from Hotel Management

Feb 2, 2019 by Guest Experience Manager

Dear Megan, It was our pleasure to have had the opportunity to host you and your family. Your comments are well received and we will work on providing better communication. Sincerely, Cecilia Sit Guest Experience Manager

2 out of 5

Posted by on Dec 29, 2018

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Comment from Hotel Management

Feb 2, 2019 by Guest Experience Manager

Dear Guest, Thank you for your feedback and we are sorry for your recent experience. All feedback is important and we appreciate you. Warm regards, Cecilia Sit Guest Experience Manager

2 out of 5
BEWARE OF THIS HOTEL! I am leaving a very long & detailed review because of my terrible experience! My husband & I have been to many all inclusive hotels in the Caribbean, 4-5 star & lower, however the Melia by far has been the worst experience for us! The Melia has an absolutely gorgeous beach! We got a premium room with ocean view. Ocean view was spectacular, the room disappointing. It was clean, but small, plain & outdated, and by no means "Premium." There is only ONE chair at a small table, so you cannot even eat room service together as a couple. I mention room service, because that is basically what we were left to eat due to VERY limited selections of food, and gross quality. The market place (buffet) is tiny, and reminded me of a cafeteria buffet, with processed and generic food. Nothing was fresh, or in any way whole...the fruit selection even looked like it was sitting outside for a day. The buffet did not have any carribean fruit (ie. mango) - & when I asked the front desk/concierge at checkout they replied "we are a Spanish owned hotel, we don't have Bahamian food." Oh ok, so fruit is not available?

Posted by on Dec 26, 2018

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Comment from Hotel Management

Feb 2, 2019 by Guest Experience Manager

Dear Valued Customer, Our Quality Department is in receipt of your review and we personal extend a warm apology. There are always areas of improvement and we appreciate knowing the details of your stay. We will ensure that management addresses your concerns accordingly. Again, we are sorry. Warm regards, Cecilia Sit Guest Experience Manager

3 out of 5

Posted by on Dec 9, 2018

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Comment from Hotel Management

Feb 2, 2019 by Guest Experience Manager

Dear Customer, Thank you for rating our resort. Sincerely, Cecilia Sit Guest Experience Manager

5 out of 5
I was so impressed with the service from the moment we stepped on the property. This is a beautiful hotel with a fabulously friendly staff

Posted by , from Las Vegas, NV on Nov 21, 2018

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4 out of 5
The A/C did not work very good However the room was clean The staff was very accommodating and friendly The restaurants were very nice, the buffet are not for me, but they are ok to grab some things. Try the Black Angus if you don’t mind spending a little extra, it was a great experience. Definitely upgrade to the LEVEL if it is in your budget.

Posted by , from PA on Sep 20, 2018

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3 out of 5
Location is good. Lots of construction when we went. The best pool was totally out of order the entire visit... A wake up call at 5:30am that we did NOT ask for was frustrating. Even after indicating that I did not ask for one there wasn't an apology to be had. Just a hangup. The shower drain was clogged, and even after asking it be fixed nothing was done to it. Outside of these issues it was a good experience, people were nice and beautiful views. The only way to get a good seat on the beach is to put a towel on a chair before 8am. Several of the best seats sat empty with just a towel on them for hours and hours. There shoudl be a little more control over people just claiming a seat in the morning and not using it.

Posted by on Sep 13, 2018

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3 out of 5

Posted by on Sep 9, 2018

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2 out of 5
We were surprisingly disappointing at the number of issues that this resort had. As others have mentioned, the staff were very rude, from the front desk, to the restaurant hostess'. The room was not much more than a bed and with a worn table and chairs. The food was mediocre as well, we ended up taking a cab to dinner the last two nights. Overall, the Melia seemed more like a holiday inn than an all inclusive resort. The positives included the beach area and the bar staff/drinks.

Posted by , from Dallas, TX on Sep 4, 2018

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Comment from Hotel Management

Sep 5, 2018 by GuestExp-Kenisha

Dear Paul, Thank you for sharing your experience. We are truly sorry to read that you did not have the vacation you expected. We understand how these issues has led to an unfavorable stay. We assure you the necessary department heads will be made aware of your concerns for improvements. We hope you will decide to return, as we would love the chance to provide you with a much better experience than the last. Sincerely, Kenisha Quality Department

About the Meliá Nassau Beach - All Inclusive

Location 1 West Bay Street - Cable Street, Nassau, New Providence

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Water activities

  • Snorkeling

Not included

  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Surcharge for room service
  • Airport transfers

  • Taxes included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Gratuities included
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Motorized water sports not included
  • Surcharge for room service
  • Room service during certain hours
  • Snorkeling included

Property Features

Meliá Nassau Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Meliá Nassau Beach - All Inclusive, you'll find 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Meliá Nassau Beach - All Inclusive. Parking is available for a fee. This 4-star Nassau property is smoke free.

  • 694 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (free)
  • Towels for the beach
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (9.2 km / 5.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Meliá Nassau Beach - All Inclusive offers 694 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Market Place - Overlooking the garden, this restaurant specializes in international cuisine. Open daily.

Aqua - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

O Grille - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar.

Nikkei - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Cilantro - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Meliá Nassau Beach Resort provides a 24-hour fitness center equipped with cardio machines, weight-training machines, and free weights. Guests can also enjoy the use of 3 outdoor pools including a children's pool and an adults only pool featuring a wet bar. Snorkeling gear, kayaks, and sailboats are also available for use off the beach area.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Playground on site
  • Sailing on site
  • Boat tours on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Hotel Nassau Beach
  • Melia Nassau Beach Resort Bahamas
  • Meliá Nassau Beach All Inclusive All-inclusive property
  • Meliá Nassau Beach All Inclusive
  • Meliá Nassau Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

USD 400 Resort Credit

Book a stay in any room or rate category and receive USD 400 in resort credit coupons per stay, per room, to be used toward products or services such as a romantic dinner, premium wine/dishes, and more.


Resort credit and redemption details provided at check-in. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax and is nontransferable. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Free Tour to Balmoral Island

Book a stay in any room or rate category and receive roundtrip taxi boat transportation for Balmoral Island VIP beach side.


Full details at check-in. Dolphin Swim, Stingray Encounter, and any other product or services on Balmoral Island are not included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

20% Off Golf

Book a stay in any room or rate category and receive 20% off the Royal Blue Tournament player's golf course's public daily rates.


Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Use of golf cart may not be included. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Discount valid up to same rate as guests staying at Baha Mar. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Free Casino Shuttle to Baha Mar

Book a stay in any room or rate category and receive a free shuttle offering direct access to Baha Mar and its 100,000 square foot casino, Royal Blue Golf Course, tennis court, spa, and over 30 restaurants and lounges.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Kids Stay and Eat Free

Book a stay in a qualifying room category for travel from September 1, 2018 - December 15, 2019 and 2 children 12 and younger stay and eat free when sharing a room with parents.


Full details at check-in. Offer not applicable to Classic Island View, The Level Junior Suite Ocean View, and Suite room categories. No room charges for up to 2 children ages 12 and younger at check-in when sharing a room with adults and using existing bedding; valid for 1 child per paying adult. Free stay reflected in rate displayed at time of booking. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates: November 1-30, 2018 and December 16, 2018-August 30, 2019. Other restrictions may apply.