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4.3 out of 5

"Everything was nice and neat, very comfortable with my stay " More

By a verified traveler on Tue 28 Dec 2021

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Hotel Description

3-star hotel near Music City Center

Downtown Nashville stay

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Music City Center and Country Music Hall of Fame and Museum. Bridgestone Arena and Ascend Amphitheater are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and express check-out. Enjoy the 24-hour gym and free buffet breakfast each morning.

Smart TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 217 guestrooms also offer coffee/tea makers and Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.

Suite, 1 King Bed with Sofa bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Jan 26 - Jan 27

Studio Suite (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (With Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt House Nashville Downtown Sobro ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House Nashville Downtown Sobro

Everyone (10) Couples (5) Family (10)
5 out of 5
Everything was nice and neat, very comfortable with my stay

Posted by on Dec 28, 2021

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Comment from Hotel Management

Dec 28, 2021 by Customer Service

Thank you for the excellent rating, Jaime! It's fantastic to hear you enjoyed your stay at Hyatt House Nashville Downtown SoBro so much! We're delighted we could accommodate you during your stay and that we left you with a wonderful impression. Your praise for our comfortable accommodations is much appreciated! Thank you for taking the time to share. We look forward to hosting you again soon!

5 out of 5
Price and staff

Posted by on Dec 27, 2021

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Comment from Hotel Management

Dec 28, 2021 by Customer Service

Thank you for sharing, Linda! At Hyatt House Nashville Downtown SoBro, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

5 out of 5
It was close to the convention center! The room was a bit over priced I thot!

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Customer Service

Thank you for this lovely review, Terry! We're thrilled to know you had such a wonderful experience at Hyatt House Nashville Downtown SoBro. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!

4 out of 5
Clean. Close to attractions. Friendly staff.

Posted by , from FAIRFIELD on Oct 24, 2021

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Comment from Hotel Management

Oct 25, 2021 by Customer Service

Thanks for the fantastic review, William! We're happy you enjoyed your time with us so much at Hyatt House Nashville Downtown SoBro! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon!

4 out of 5

Posted by , from LOUISVILLE on Sep 25, 2021

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5 out of 5
Property looks brand new. Very central and easily walkable (10-15 min) to the places I wanted to check out.

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 11, 2021 by Customer Service

Thank you for this wonderful review! We're excited to know your time at Hyatt House Nashville Downtown SoBro was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience! Have a fabulous day!

4 out of 5
Would like if pool was open beyond 10 pm. Would like if breakfast had a little more variety from day to day. A few more grab and go options too.

Posted by on Aug 11, 2021

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5 out of 5
Hotel felt brand new. Most of the staff was stellar. They tend to not have enough help at the front desk at times. Food selection in the little store needs some help, but with all the good food around it’s rare that someone should need it. Great location.

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 4, 2021 by Customer Service

Thanks for the review. We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience. Thanks again, and have a lovely day!

5 out of 5
wish the bar was open during the week and not just the weekend. Also need to put out but cans out on the back side street side for smokers. Was a great stay and very very safe place to stay. Thanks we will be back. Don

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 26, 2021 by Terry

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

3 out of 5
Travelocity didn't report that the breakfast was suspended. Also they neglected to mention that there was no room cleaning, although you could get towels etc. on request. I was first sent to an uncleaned room but they corrected right away. Staff was quite pleasant.

Posted by on Jun 12, 2021

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About the Hyatt House Nashville Downtown Sobro

Location 535 Rep. John Lewis Way S, Nashville, TN 37203

Property Features

Hyatt House Nashville Downtown Sobro offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Hyatt House Nashville Downtown Sobro also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Nashville hotel is smoke free.

  • 217 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (1.2 km / 0.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt House Nashville Downtown Sobro offers 217 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

H Bar - Onsite bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per day
  • Pet fee: USD 75.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Nashville Sobro
  • Hyatt House Nashville Downtown Sobro Hotel
  • Hyatt House Nashville Downtown Sobro Nashville
  • Hyatt House Nashville Downtown Sobro Hotel Nashville

You should know

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.