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4.3 out of 5

"All staff were friendly, hospitable and greeted us warmly every time we entered or left the lobby. Check in was fast and easy. The rooms were clean a ... " More

By a verified traveler on Mon 18 Nov 2019

Hotel Description

3-star hotel in Donelson

Near the airport

Your stay at this Donelson hotel places you within 6 miles (10 km) of Two Rivers Golf Course and Lane Motor Museum. Cumberland River and Wave Country are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, sofa beds

The 101 soundproofed guestrooms offer free WiFi and sofa beds. Entertainment options include flat-screen TVs with cable channels, while sitting areas and refrigerators provide the conveniences of home. Change of towels is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$122* Per night/room Sep 20 - Sep 21

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Nashville Airport ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Nashville Airport

Everyone (16) Family (2)
5 out of 5
All staff were friendly, hospitable and greeted us warmly every time we entered or left the lobby. Check in was fast and easy. The rooms were clean and comfortable and the service was excellent. An excellent 2-night stay at an outstanding motel at a very affordable price.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by General Manager

Dear Guest, we are pleased you had an excellent stay at Four Points by Sheraton Nashville Airport. We couldn't be happier that you liked our well-appointed accommodations and are glad to know that our associates made you feel welcome and left you with a good impression of our hotel. Thank you for your positive feedback. We would love to have you stay with us again! Regards, Aaron Mitchell, General Manager

4 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 26, 2019 by General Manager

Dear Guest, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Four Points by Sheraton Nashville Airport. Regards, Nick Gronkowski, General Manager

2 out of 5
We paid extra for free breakfast, then in the morning they wanted to know how we where going to pay I told them it was included she said it didn’t say it was on your check in. My recipe didn’t say free breakfast but my friends did and we paid the same, she had to email her recipe to the hotel for proof. The reception wasn’t very nice. They did go ahead let us have breakfast at no extra charge. The breakfast was not good at all! It wasn’t worth the extra we paid per room save your money and go to McDonald’s.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 6, 2019 by General Manager

Dear Guest, thank you for your review. We are sorry for the difficulties you faced and regret you received a less than satisfactory response from our team. We value your feedback and will use it to ensure we are more consistent in our service levels. Also, we will also make sure each guest is being presented with accurate information before arrival. Please consider giving us another chance so we can make it up to you. Regards, Nick Gronkowski, General Manager

4 out of 5
Got this hotel last minute due to a flight cancellation. My room was very musty and damp....

Posted by on Aug 29, 2018

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Comment from Hotel Management

Sep 11, 2018 by Jessica G.

Thank you for taking the time to write a review. I'm sorry we fell short of meeting your needs and expectations. I would love to hear more about your stay.

5 out of 5
Had handicapped person so ordered meals which wete delivered promptly. Good access and space.

Posted by on Jul 13, 2018

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Comment from Hotel Management

Jul 25, 2018 by Jessica

Thank you for your review! I'm so happy to hear room service provided you with excellent care. We hope to welcome you back again soon!

5 out of 5
Great stay, check in was easy and friendly. Had a couple wines at the bar, Donna is a very good bartender. Breakfast was the best I've had at a hotel.Would stay again.

Posted by , from Butte,Mt on Dec 30, 2017

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Comment from Hotel Management

Jan 7, 2018 by Jennifer AGM

We are happy that you enjoyed your time with us!!

2 out of 5

Did not meet my expectations

Peeling paint on walls and ceiling, inoperable window shade, empty soap, shampoo and conditioner dispenser, no complimentary breakfast. The bed was clean and comfy. The location was convenient to the highway and airport. Just not what I expected from a Sheraton property.

Posted by , from NC on Dec 22, 2017

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Comment from Hotel Management

Dec 28, 2017 by Jennifer AGM

We strive to meet every guest's expectations and e are very sorry to hear that we did not meet yours. If you could please let us know what room you were in so we can correct the issues.

4 out of 5

Ol place to stay

Bath tub rough as if harsh cleaning products had degraded surface. Front desk staff semi polite but other staff very nice and helpful. Hole in bathroom ceiling where vent was poorly attached. Nice workout area. If other options available next trip to Nashville, will not choose this hotel.

Posted by , from Saint Louis Missouri on May 29, 2017

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5 out of 5

Nice Hotel

This is a great hotel. Staff is courteous and the beds sleep great. Extra clean room and close to the airport.

Posted by on Feb 7, 2017

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4 out of 5

Nice looking hotel

Pros: The location from the airport and closeness to the Opryland Hotel experiences
Cons: Provide complimentary breakfast. Provide complimentary van rides to the OPRYMILL
Location: great location close to a lot of great experiences
Enjoyed the experience of visiting Nashville, TN Visiting the Zoo Quick access to the Airport Really enjoyed the Christmas lighting held at the Opryland Hotel

Posted by on Nov 28, 2016

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About the Four Points by Sheraton Nashville Airport

Location 800 Royal Pkwy, Nashville, TN 37214

Property Features

Four Points by Sheraton Nashville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. The business-friendly Four Points by Sheraton Nashville Airport also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This 3-star Nashville hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Nashville Donelson Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Four Points by Sheraton Nashville Airport offers 101 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Four Points by Sheraton Nashville Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 2 for children (approximately)
  • Extended parking fee: USD 6.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Nashville Airport TN
  • Wingate Wyndham TN Hotel
  • Wingate Wyndham TN Hotel Nashville Airport
  • Four Points Sheraton Nashville Airport Hotel
  • Four Points Sheraton Nashville Airport
  • Wingate By Wyndham Nashville Airport Tn Hotel Nashville
  • Wingate Hotel Nashville Airport
  • Four Points by Sheraton Nashville Airport Hotel
  • Four Points by Sheraton Nashville Airport Nashville
  • Four Points by Sheraton Nashville Airport Hotel Nashville

You should know

  • Four Points by Sheraton Nashville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.