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4.4 out of 5

"Cedric at the front desk was the best part of our stay. He was so helpful and funny. He made us laugh every day. The other staff were helpful too. The ... " More

By a verified traveler on Thu 02 Jun 2022

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Hotel Description

4-star eco-friendly hotel near Nashville Convention and Visitors Bureau

Central Nashville getaway

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Nashville Convention and Visitors Bureau and Tennessee Performing Arts Center. Schermerhorn Symphony Center and Ryman Auditorium are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A computer station, dry cleaning, and luggage storage are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$237* Per night/room Dec 14 - Dec 15

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

21c Museum Hotel Nashville ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 21c Museum Hotel Nashville

Everyone (17) Couples (4) Family (6)
5 out of 5
Staff was excellent

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 7, 2022 by Juan- G.M

Donald,Thank you for the 5* review and business. We really appreciate it at 21c Nashville.sincerely,Juan GM

5 out of 5

Posted by on Jul 8, 2022

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4 out of 5
Cedric at the front desk was the best part of our stay. He was so helpful and funny. He made us laugh every day. The other staff were helpful too. The room is nice and spacious. The bathroom lighting was pretty dark, which makes it a little hard to do your makeup. Also, the towels could be cleaner. I found stains on multiple towels on more than one occasion. The hotel is located close to transportation, dining options, and the hop on - hop off stop. I'd recommend staying there.

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 10, 2022 by Juan- G.M

Gaelle, Thank you for the business at 21c Nashville. We appreciate all your compliments. Especially highlighting Cedric for the outstanding service. We do apologize in regards to the bathroom and we will be sure to revisit this with housekeeping. Thank you for highlighting our location and downtown area.

5 out of 5

Posted by on May 28, 2022

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5 out of 5

Posted by on May 6, 2022

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5 out of 5

Posted by on May 3, 2022

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4 out of 5

Posted by on Mar 11, 2022

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5 out of 5
Staff was courteous and helpful, rooms were clean and stylish, beds were super comfy, and location was convenient. Would definitely stay again!

Posted by , from Hampton Cove on Dec 13, 2021

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Comment from Hotel Management

Dec 13, 2021 by 21c Nashville

Hello Diana, Thank you so much for the kind review! We love hearing positive feedback like that, and are so happy that you enjoyed your stay with us and got to explore downtown Nashville. We look forward to seeing you again!

3 out of 5
Everything was good.The one thing I didn’t like was check in was at 4. But they wouldn’t let me had to wait an hour.

Posted by on Nov 18, 2021

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Comment from Hotel Management

Nov 21, 2021 by 21c Nashville

Hello Tammy, Thank you for taking the time to review your stay with us. We do try our best to accommodate early check-ins as rooms become available from the previous night's stay, but we're sorry that we were unable to offer this to you. We're glad to see you had a good stay with us overall, though!

4 out of 5
The staff were some of the most friendly I have ever seen.. we felt so welcome.. it was great stay..

Posted by on Oct 13, 2021

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Comment from Hotel Management

Oct 14, 2021 by Juan- G.M

Thank you so much for the business at 21c Nashville and staying with us. We really appreciate the compliments! All the best in your travels.

About the 21c Museum Hotel Nashville

Location 221 2nd Avenue North, Nashville, TN 37201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, spa services, and gift shops/newsstands are also featured at the eco-friendly 21c Museum Hotel Nashville. For a fee, parking is available. This 4-star Nashville hotel is smoke free.

  • 124 guestrooms or units
  • 8 levels
  • Built in 2017
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

21c Museum Hotel Nashville offers 124 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

21c Museum Hotel Nashville has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 21c Museum Nashville
  • 21c Museum Hotel Nashville MGallery
  • 21c Museum Nashville MGallery
  • Hotel 21c Museum Hotel Nashville - MGallery Nashville
  • Nashville 21c Museum Hotel Nashville - MGallery Hotel
  • Hotel 21c Museum Hotel Nashville - MGallery
  • 21c Museum Hotel Nashville - MGallery Nashville
  • 21c Museum Hotel Nashville
  • 21c Museum Hotel MGallery
  • 21c Museum MGallery
  • 21c Museum Nashville Mgallery
  • 21c Museum Nashville Nashville
  • 21c Museum Hotel Nashville Hotel
  • 21c Museum Hotel Nashville MGallery
  • 21c Museum Hotel Nashville Nashville
  • 21c Museum Hotel Nashville Hotel Nashville

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.