Travelocity Verified Review
"We love staying at the Wynfrey Hotel, mainly because it is attached to the mall that my 5-year-old wants to be at 24/7, but the actual hotel itself is outstanding! Rooms are always super clean, and the staff is always courteous and helpful, but on this particular trip we had to wait over two and a half hours after our "promised check-in time at 4 pm." I understand they had a big group of people check-in at once, but it was a bit ridiculous having a lobby full of guests waiting for rooms and having to stand with my 5 YO because there were no open seats. So I would just call and make sure what your *actual* check-in time is estimated to be before walking in and expecting your room to be ready at 4 pm. Otherwise, it was a great stay!"
A verified traveler stayed at Hyatt Regency Birmingham-The Wynfrey Hotel