8/10 Good
Kara
Traveled with family
Jan 16, 2026
Came into Raleigh to see the museums as a little get-away with my kids. I picked here due to the uniqueness of the lobby and the options for snacks to be provided in the room. Immediately coming in, we were all wowed by the lobby area with its openness, see-through elevators and waterfall wall.
We stayed on the ninth floor, to the delight of my kids. Upon entering the room, my expectations were a bit under met. The room was average, definitely not exceptional. It very much showed its age, and while the room seemed overall clean, the phone had either age or dirt spots around the numbers, the bed was fraying around the edges and there was yellowing at places on the walls. The bathroom faucet leaked onto the sink.
They have a reception each evening with alcoholic drinks, fountain drinks and snacks like cheese and crackers and such. The kids really enjoyed the “Shirley temple” drinks with cherries and snacks while we waited for our pizza.
The staff were exceptional and super helpful.
The hotel also shows its age in the lobby on closer inspection, many of the chairs have wear spots or stains.
It’s really unfortunate, as I think this could be higher rated hotel if the owner was just willing to improve these details like new furniture, fresh paint and a bit more attention to maintenance.
Overall, we enjoyed staying, and my kids want to come back but my adult detail-oriented mind struggled to justify these obvious flaws they were willing to let go unchecked.
Kara
Stayed 1 night in Jan 2026