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Hotel Description

Family-friendly 5-star hotel near GUM Department Store

Heart of Moscow

You'll be steps from Manezh Square and within a 10-minute walk of Bolshoi Theatre with a stay at this Moscow City Centre hotel. GUM Department Store and TsUM — Central Universal Department Store are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 10 conference rooms, business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like free WiFi.

Soaking tubs, free wired Internet

The 334 soundproofed guestrooms offer free wired Internet and comfy beds. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and iPod docks.

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$281* Per night/room Jan 6 - Jan 7

Superior Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Carlton Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, Business Lounge Access (Red Square)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Ritz-Carlton, Moscow ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Ritz-Carlton, Moscow

2 out of 5

MY WORST STAY EVER!!!!!!

I will never stay at this hotel again. I had a bad room the staff were rude and the food and beds were horrible. If you want me to come again and bring more people you need to amp up the activities and get a huge pool.

Posted by on May 14, 2010

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About the The Ritz-Carlton, Moscow

Location Tverskaya Street 3, Moscow, 125009

Property Features

The Ritz-Carlton, Moscow offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 19500 square feet (1812 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Ritz-Carlton, Moscow. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Beaux Arts Moscow hotel is smoke free.

  • 1 building
  • 334 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 19500 sq ft of conference space
  • 1812 sq m of conference space
  • Built in 2007
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Moscow (SVO-Sheremetyevo) (32.1 km / 20 mi)
  • Train station: Moscow Belorussky Station (3.1 km / 1.9 mi)
  • Metro station: Okhotny Ryad Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Moscow offers 334 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 47-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Sitting area
  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

The Ritz-Carlton, Moscow has 2 restaurants on site.

O2 Lounge - This seafood restaurant specializes in seafood. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - This lobby lounge specializes in international cuisine. Open 24 hours. Open daily.

Novikov - This restaurant specializes in Pan-Asian cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

The Ritz-Carlton Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Please note: Russia citizens age 14 and older must present a valid internal passport at check-in, and citizens under 14 years old must present a birth certificate; international Russian passports are not accepted. Foreign guests must present a valid passport, visa, and migration card. These are the only forms of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for RUB 3000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 22 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a security system. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • Only service animals are allowed
  • Security system
  • Pets allowed (no fees)
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 2850 for adults and RUB 1425 for children (approximately)
  • Airport shuttle fee: RUB 7100 per vehicle (one-way)
  • Self parking fee: RUB 4000 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moscow Ritz-Carlton
  • Ritz-Carlton Hotel Moscow
  • Ritz-Carlton Moscow
  • Moscow Ritz Carlton
  • Ritz Moscow
  • Ritz-Carlton Moscow Hotel
  • Ritz-Carlton Moscow
  • Ritz Moscow
  • Moscow Ritz Carlton
  • The Ritz Carlton Moscow
  • The Ritz-Carlton, Moscow Hotel
  • The Ritz-Carlton, Moscow Moscow
  • The Ritz-Carlton, Moscow Hotel Moscow

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
  • The Ritz-Carlton, Moscow offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 6:30 AM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.