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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property
3.5-star Art Deco resort near Charlotte Motor Speedway

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Exterior
Lobby
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

View in a map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Charlotte Motor Speedway
    ‪2 min drive‬
  • Place, Concord Mills
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(13 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Presidential Suite, 2 Bedrooms, Non Smoking

  • 500 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 455 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(42 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay movies

Room, 2 Queen Beds, Corner

9.2 out of 10
Wonderful
(20 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

Hearing/Mobility Accessible King and Two Queen Suite with Tub

  • Sleeps 8

Hearing/Mobility Accessible King Suite with Tub

  • Sleeps 4

King Two Rooms Balcony Suite

  • Sleeps 4

Hearing/Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing/Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

Hearing Accessible Two Queen One Bedroom Suite

  • Sleeps 4

1 KING 1BDRM MOBILITY ACCESS W

  • Sleeps 4

Hearing/Mobility Accessible Premium Wellness King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Premium Wellness King Room

  • Sleeps 4

King Bed 2 Room Premium Wellness Suite

  • Sleeps 4

Hearing Accessible Premium Wellness Two Queen Room

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Pure Wellness

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Queen/1 Kg Ste Mob/Hear Access Roll in Shower

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Hospitality King Suite

  • Sleeps 4

Hearing/Mobility Accessible Premium Suite with Tub

  • Sleeps 4

Corner Two Queen Two Room Premium Suite

  • Sleeps 6

Two Queen Two Room Premium Suite

  • Sleeps 6

Corner Two Queen Two Rooms Suite

  • Sleeps 6

Hearing Accessible King One Bedroom Suite

  • Sleeps 4

View all photos for Two Room Premium Suite

Miscellaneous

Two Room Premium Suite

  • Sleeps 4

Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

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Exterior

Wingate by Wyndham Charlotte Speedway/Concord

Concord
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,302 reviews
$101 nightly
The price is $114
Nov 30 - Dec 1
Total with taxes and fees
Wingate by Wyndham Charlotte Speedway/Concord

About the neighborhood

Concord

In shopping district.You'll be within half a mile (1 km) of Rocky River Golf Club and 2 miles (3 km) of Charlotte Motor Speedway with a stay here. Hendrick Motorsports Complex and Cabarrus County Convention and Visitors Bureau are also within 2 miles (3 km).
View more Resorts in CharlotteOpens in a new window

What's nearby

  • Rocky River Golf Club - 11 min walk - 0.6 miles
  • Great Wolf Lodge Water Park - 15 min walk - 0.8 miles
  • Hendrick Motorsports Complex - 16 min walk - 0.9 miles
  • Charlotte Motor Speedway - 2 min drive - 1.5 miles
  • Concord Mills - 3 min drive - 1.5 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Cook-Out - ‬16 min walk
  • ‪7-Eleven - ‬15 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5-star Art Deco resort near Charlotte Motor Speedway
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 42477 square feet (3946 square meters) and includes a conference center. A 24-hour fitness center, a steam room, and a terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Art Deco Concord resort.

  • 1 building
  • 308 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 42477 sq ft of conference space
  • 3946 sq m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Terrace/patio
Homewood Suites by Hilton Concord Charlotte
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, 914 reviews
$95 nightly
The price is $108
Dec 21 - Dec 22
Total with taxes and fees
Homewood Suites by Hilton Concord Charlotte

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Free shopping center shuttle
  • Self parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (35 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Frequently asked questions

How close is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa to the airport?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is 3.1 mi (6-min drive) away from the Concord, NC (USA-Concord Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa on Dec 7, 2025 start from $119.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offer free breakfast?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

Is there free parking at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Free parking is not available at this resort. Self parking is available for USD 8.00 per night.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a pool?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa features an indoor pool.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a spa?

Yes, this resort has a spa.

How close is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa to downtown Concord?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is 7.5 mi away from Concord.

Reviews

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 672 out of 1084 reviews
Rating 8 - Good. 201 out of 1084 reviews
Rating 6 - Okay. 83 out of 1084 reviews
Rating 4 - Poor. 57 out of 1084 reviews
Rating 2 - Terrible. 71 out of 1084 reviews

Reviews

2/10 Terrible

Donna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service.
Stayed 1 night in Aug 2025

6/10 Okay

Ramon

Stayed 1 night in Aug 2025

8/10 Good

Lyndsay

Stayed 5 nights in Aug 2025

10/10 Excellent

Lashonda

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Aug 2025

10/10 Excellent

Wyman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Friendly, professional staff. Clean, comfortable room. Nice facility with great food.
Stayed 1 night in Aug 2025

4/10 Poor

Kimberley

The only thing I enjoyed about this place is Zoe who quickly put us in another room away from the people who were loudly partying.
Stayed 2 nights in Aug 2025

6/10 Okay

Edwin

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

A little tired.

They forgot to open the pool on time. Had to wait around for the maintenance guy. WiFi was difficult to figure out. They said use the lobby WiFi-from the 9th floor? Concierge told us that our son would have to pay for parking even though he was just dropping us off. Had to ask several times to get clarification on parking for visitors that were not staying overnight. Bed mattress was older-sloping in. Carpet looked tired. Breakfast was good. No issues there.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

The room was very clean and spacious. Our view was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Talonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. Happy hour and breakfast were great! The room was clean and everything was very smooth for check-in and anything that was needed. My only complaint is about the elevators. They should really think about how to make that more efficient. You’ll wait for a long time for the elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 night stay
Stayed 1 night in May 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teisha

Stayed 2 nights in Aug 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not do it!!!

The air did not work well, the place was a wreck, filthy and smelled so bad. Has NOT been updated since the 70s. No one answers the phone if u call front desk goes right to a busy signal. One of the worst places I have EVER STAYED. Blinds in living room area broken too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend with my daughter

I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators.
Stayed 1 night in Jul 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service

Nice hotel. Not worth the money.

Was a very nice hotel. Room was okay. Door was hard to open and close. Key didn’t work everytime. Bed was so so. Felt like it was leaning to one side. Should have told someone but didn’t want to get kicked out or disrespected by staff. Check in was easy. Zoe was a phenomenal person and helped me with check in and was very friendly. All the other staff we encountered were not as nice and would not even speak to us. Breakfast was decent. Not much selection and most of the food was cold and overcooked. Have to think twice before I decide to return for another stay. Especially with the pricie we paid.
Stayed 4 nights in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness
Wouldn’t be my first choice
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Numaan

Business traveler
Liked: Amenities
Staff was excellent, especially the chefs and bartenders! Super polite
Stayed 1 night in Aug 2025