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Novotel Montreal Aeroport

4-star property
2599 boulevard Alfred Nobel, Montreal, QC 1-855-201-7819
3.7 out of 5
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See all 6 travelocity Reviews

"Great stay following return flight. Bed was comfortable and room was quiet. The staff at the on site restaurant were amazing and so was the food for d ... " More

By a verified traveler on Tue 09 Apr 2019

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Hotel Description

4-star eco-friendly hotel in Saint-Laurent

Saint-Laurent stay

Your stay at this Saint-Laurent hotel places you within 6 miles (10 km) of Fairview Pointe Claire and Golf Dorval. Sainte-Catherine Street and Saint Joseph's Oratory are within 9 miles (15 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, iPod docks

The 120 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include refrigerators, premium bedding, and LCD TVs with digital channels.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$113* Per night/room May 29 - May 30

Executive Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Montreal Aeroport ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Montreal Aeroport

Everyone (4) Couples (1) Family (1)
5 out of 5

Posted by on Feb 9, 2022

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1 out of 5
I was treated like third class citizen especially at breakfast. The staff who was serving was fascist, I was served bacon and sausages. I had mentioned not to serve meat and the staff did. My entire stay was ruined I had gone to spend some quality time but instead turned out to be worst experience

Posted by on Sep 10, 2021

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4 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Leila.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leila

5 out of 5
Great stay following return flight. Bed was comfortable and room was quiet. The staff at the on site restaurant were amazing and so was the food for dinner and breakfast. We would definitely stay again.

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 16, 2019 by Leila

We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

5 out of 5

For the price you cannot beat it.

It’s perfect for its price range don’t expect to be at the Plaza Hotel don’t expect to be in Montreal city center or old Montreal in 10 minutes it’s a drive, As stated you can’t beat it for its price range.

Posted by , from Bronx, New York on May 30, 2018

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Comment from Hotel Management

Jun 21, 2018 by Leila

We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

2 out of 5

Sold a Bill of Goods, Hotel Didn't Deliver

Pros: Hotel furnishings are trendy and comfortable. Room was very clean.
Cons: Front desk staff were rude with no customer service skills and very unwilling to help with services offered by the hotel such as shuttle to airport.
Location: Close to the airport.
Hotel advertises free long term parking and shuutle service to airport. No where on the booking page does it state that both parking and shuttle must be reserved at time of booking because spots for both are very, very limited. When I pointed out I was sold a false bill of goods, the hotel refused to refund my money so I could make a reservation somewhere else because my reservation was nonrefundable for cancellation purposes. The women at the front desk were condescending and unwilling to help us; they didn't even try to come up with a creative solution for us. As we spoke with other guests staying at the hotel, we discovered there were many of us in the same situation and the hotel made no effort to deliver the services sold to us. There other reputable hotels near the airport, stay anywhere but at the Novotel!

Posted by , from Norwood, NY on Mar 18, 2018

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About the Novotel Montreal Aeroport

Location 2599 boulevard Alfred Nobel, Montreal, QC H4S 2G1

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Montreal Aeroport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5380 square feet (500 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Novotel Montreal Aeroport. Free self parking is available. This 4-star Montreal hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2005
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Montreal Sunnybrooke Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Novotel Montreal Aeroport offers 120 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Restaurant Rivoli - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should notify this property in advance of their anticipated arrival time.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.

Pet Policy

  • Pets: CAD 60 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 14.95 per person (approximately)
  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 40 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montreal Aeroport
  • Novotel Aeroport Hotel Montreal
  • Novotel Montreal Aeroport
  • Novotel Montreal Aeroport Hotel Montreal
  • Novotel Montreal Airport
  • Novotel Montreal Aeroport Hotel
  • Novotel Aeroport Hotel
  • Novotel Aeroport
  • Novotel Hotel Saint Laurent
  • Novotel Montreal Airport
  • Novotel Saint Laurent
  • Saint Laurent Novotel
  • Novotel Montreal Aeroport Hotel
  • Novotel Montreal Aeroport Montreal
  • Novotel Montreal Aeroport Hotel Montreal

You should know

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.