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4.3 out of 5

"Staff very friendly & helpful Our room in & around was broken No instructions for safe No view of any from window Very small Windows couldn't really ... " More

By a verified traveler on Wed 21 Sep 2022

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Hotel Description

3.5-star eco-friendly aparthotel near Bell Centre

Downtown Montreal stay

With a stay at this Downtown Montreal aparthotel, you'll be well placed to visit Bell Centre and McGill University, both within half a mile (1 km). Notre Dame Basilica and Old Port of Montreal are also within 2 miles (3 km).

Renovated in 2017

This eco-friendly aparthotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A hair salon, express check-out, and a computer station are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 197 apartments also offer free WiFi and flat-screen TVs with satellite channels. Free international calls, free long-distance calls, and free local calls are also available.

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Feb 13 - Feb 14

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Montreal Downtown-Hotel Europa ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Montreal Downtown-Hotel Europa

Everyone (8) Couples (7) Family (3)
4 out of 5

Posted by , from TORONTO on Sep 23, 2022

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3 out of 5
Staff very friendly & helpful Our room in & around was broken No instructions for safe No view of any from window Very small Windows couldn't really see out of, of any. Filthy

Posted by on Sep 21, 2022

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Comment from Hotel Management

Sep 21, 2022 by Best Western

Raymond,Thanks for taking the time in giving us your feedback and we are sorry to read that you had something broken in and around as for the safe there are instructions. Once again thanks for the feedback and we will look at the issues and we do take the feedback seriously.CarloGeneral Manager

5 out of 5

Posted by on Aug 27, 2022

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5 out of 5

Posted by on Jul 4, 2022

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2 out of 5
Yah I love the location,but there’s no parking.we need to pay for the parking own by the private people not them $40 US just one night,and then there’s no alarm clock inside the room and the TV is not working very good always loading the remote is not working. I never come here again. So disappointed.

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 11, 2022 by Terrance

Good day, Thank you for the comment. We apologise for the issues you encountered during your stay. We are unsure of where you parked as we refer guests to park at AutoParc Stanley which is 19.50$ CAD + taxes. We are aware of the television issue as it is a new provider and they are working hard to make their system fully functional. We will also go verify and place a new alarn clock in that room. Best regards,

5 out of 5
Location and cleanliness

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 17, 2021 by Front Desk

Dear Guest, We are glad to see you enjoyed your stay with us and hope to have the pleasure of hosting you again in the future!

4 out of 5
Would stay again staff was wonderful. Room was great.

Posted by , from Connecticut on Feb 22, 2020

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Comment from Hotel Management

Feb 23, 2020 by Anthony

Thank you for your stay. We appreciate your feedback.

5 out of 5
Nice staff, Very clean. No Parking. $18 per day near by.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by alex

Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards, Alexandru

4 out of 5
The location was great. The bathroom was rather small. The view was terrible from our room. Love having a small fridge in the room!

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by Anthony

Thank you for staying with us. Your feedback regarding our rooms will help us implement improvements to offer a better experience for future guests.

4 out of 5
Old hotel remodeled,would have rather had king size bed

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Reception

Thanks for staying with us. We appreciate your feedback! If you ever book with us again, we will do everything in our power to provide you with a positive experience and, if available, a bigger bed. Kind regards,

About the Best Western Plus Montreal Downtown-Hotel Europa

Location 1240 Drummond Street, Montreal, QC H3G1V7

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 3003 square feet (279 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Plus Montreal Downtown-Hotel Europa. A complete renovation of Best Western Plus Montreal Downtown-Hotel Europa was completed in June 2017. This 3.5-star Montreal aparthotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Lucien L'Allier Station (0.6 km / 0.4 mi)
  • Metro station: Peel Station (0.5 km / 0.3 mi)

Room Amenities

Best Western Plus Montreal Downtown-Hotel Europa offers 197 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Montreal aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.

Chez Cora - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Bistro Bar Addies - This bistro specializes in regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property registry number - 541785
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 14.50 for adults and CAD 14.50 for children (approximately)
  • Nearby parking fee: CAD 25 per day
  • Late check-out fee: CAD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Europa
  • Best Western Plus Montréal Downtown Europa
  • Best Western Plus Montreal Downtown hotel Europa
  • Best Western Plus Montréal Europa
  • Best Western Plus Montréal Hotel Europa
  • Best Western Plus Montreal Downtown-hotel Europa Hotel
  • Best Western Plus Downtown-hotel Europa Hotel
  • Best Western Plus Montreal Downtown-hotel Europa
  • Best Western Plus Downtown-hotel Europa
  • Best Western Hotel Montreal
  • Best Western Montreal
  • Montreal Best Western
  • Best Western Plus Montréal Downtown Hotel Europa
  • Plus Montreal Europa Montreal
  • Best Western Plus Montreal Downtown Hotel Europa
  • Best Western Plus Montreal Downtown-Hotel Europa Montreal
  • Best Western Plus Montreal Downtown-Hotel Europa Aparthotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.