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Downtown Montreal stay
At this Ville-Marie hotel, you'll be well placed to visit Sainte-Catherine Street and The Underground City, both within a 5-minute walk. Montreal Museum of Fine Arts and Christ Church Cathedral are also within half a mile (1 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A hair salon, express check-out, and a computer station are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 197 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.
Best Western Plus Montreal Downtown-Hotel Europa ratings based on 41 Verified Reviews
Guest reviews for Best Western Plus Montreal Downtown-Hotel Europa
Jul 26, 2019 by Anthony
Thank you for staying with us. Your feedback regarding our rooms will help us implement improvements to offer a better experience for future guests.
Jul 15, 2019 by Reception
Thanks for staying with us. We appreciate your feedback! If you ever book with us again, we will do everything in our power to provide you with a positive experience and, if available, a bigger bed. Kind regards,
Jul 9, 2019 by Robert Y
Dear Guest, We would like to thank you for choosing our hotel during your visit in Montreal. We are sorry to hear that your experience was subpar. Unfortunately, our queen sized bedrooms are quite small this is why we do indicate that it's a small room upon booking. We do recommend booking a King Size bed which is an upgrade of 20$ per night, the room size is much bigger. Best regards,
Apr 30, 2019 by Anthony
On behalf on the whole Best Western Hotel Europa team, I'd like to apologize for not exceeding your expectations. We strive to offer a stellar customer service experience to all our guests and we sincerely regret the fact that you felt that your situation was mishandled. We will use your feedback to implement improvements in order to offer a superior experience to our future guests! Please feel free to contact us directly at any time to discuss your case. Thank you,
Mar 29, 2019 by Aziz
Dear Guest, We are happy you enjoyed your room, our staff and great location, however we are sorry for the elevator noise. We hope to welcome you back in the near future. Warm Regards,
Feb 21, 2018 by Alexandre
Dear CT, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Montreal as well as our location & services. We will be honored to welcome you again on your next visit to Montreal. Best regards, Alexandre Vergnes Front Office Supervisor
48 HOUR CANCELLATION NOTICE
Jan 17, 2018 by Amélie - Front Desk Supervisor
Dear John, Thank you for taking the time to share your feedback with us. We are glad you enjoyed your stay in Montreal as well as our location & services. Regarding the cancellation policies, we are sorry that our staff did not informed you properly and for sure we will do an improvment with our team. However this is our hotel policies for every reservation and we are sorry for the misunderstanding regarding that. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Great place to stay.
Dec 22, 2017 by Alexandre
Dear Dawn, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Montreal as well as our Staff & services. We will be honored to welcome you again on your next visit to Montreal. Best regards, Alexandre Front Desk Supervisor
Great room with interesting access
Very nice basic hotel in the middle of the city
About the Best Western Plus Montreal Downtown-Hotel EuropaLocation 1240 Drummond Street, Montreal, QC H3G1V7
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Plus Montreal Downtown-Hotel Europa. This 3-star Montreal hotel is smoke free.
- 1 building
- 197 guestrooms or units
- 6 levels
- 2 dining venues
- 3003 sq ft of conference space
- 279 sq m of conference space
- Bar or lounge
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Television in lobby
- No smoking on site
Family Friendly Amenities
- Free WiFi
- Free cribs/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
- Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (18.3 km / 11.4 mi)
- Train station: Montreal Lucien-L'Allier Station (0.6 km / 0.4 mi)
- Metro station: Peel Station (0.5 km / 0.3 mi)
Best Western Plus Montreal Downtown-Hotel Europa offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Flat-screen television
- Satellite channels
- Coffee maker
- Bathtub or shower
- Cribs (free)
- Housekeeping (daily)
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.
Chez Cora - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Bistro Bar Addies - This bistro specializes in regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Recreational amenities at the hotel include a fitness center.
- Golfing nearby
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
- Check-in time starts at 4:00 PM
- Check-in time ends at 2:00 AM
- Minimum check-in age is 18
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
- No rollaway/extra beds available
- Only service animals are allowed
- Number of children who can stay free - 2
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: CAD 13.50 for adults and CAD 13.50 for children (approximately)
- Nearby parking fee: CAD 25 per day
- Late check-out fee: CAD 30.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.