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4.5 out of 5

"Clean, spacious, fast internet, very friendly and helpful staff. " More

By a verified traveler on Sun 29 Dec 2019

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Hotel Description

4-star hotel near Sainte-Catherine Street

Central Montreal getaway

A stay at this Ville-Marie hotel places you steps from Complexe Desjardins and within a 5-minute walk of Sainte-Catherine Street. St. Patrick's Basilica and Theater du Nouveau Monde are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, refrigerators

The 169 guestrooms offer free WiFi and free wired Internet, LED TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Refrigerators, room service, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Dec 19 - Dec 20

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

AC Hotel by Marriott Montreal Downtown ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott Montreal Downtown

Everyone (5) Couples (1) Family (2)
5 out of 5
Clean, spacious, fast internet, very friendly and helpful staff.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Cindy

Dear Russ, We are pleased to hear your experience with us was memorable. We would like to thank you for the well wishes about our associates. They work hard every day to ensure our guests feel welcome and to meet their expectations and beyond. Located in the heart of downtown, you are correct to say we are only a few steps away from the main attractions of Montreal! We look forward to become your hotel of choice when traveling to our beautiful city and it was our pleasure having you as our guest. Warmest wishes,

5 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 25, 2019 by Tanaey GSM

We appreciate your feedback, we hope to see you again in the near future. Kind Regards

5 out of 5
Best customer services ever! Friendly staff, great location, and spacious room.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 1, 2019 by Vicktoria

Thank you for choosing to stay at the AC Hotel Marriott, first one in Canada. We are pleased to the well wishes about our team and our property. Our associates strive to provide high level of service. We look forward to being your hotel of choice whenever you visit our beautiful city. Kindly,

5 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 27, 2019 by Vicktoria

Thank you for staying at the AC Marriott Montreal! We appreciate your feedback and we are looking forward to accommodating you again soon. Kind regards,

5 out of 5
Great hotel with modern feel and spacious rooms. Very good location.

Posted by on May 28, 2019

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Comment from Hotel Management

Jun 15, 2019 by Vicktoria

Thank you for choosing the AC Hotel Marriott downtown during your last visit to our beautiful city. We are pleased to hear the well wishes about our team and our property. As for our rooms, they are one of the highlights of our hotel. They are elegant yet efficient, hardwood flooring, high ceiling with large windows and not to forget, the Nespresso coffeemaker. We look forward to being your hotel of choice whenever you visit Montréal again. Kind regards,

5 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 19, 2019 by Alice

Thank you for staying at the AC Marriott Montreal. We are pleased to hear you enjoyed your stay with us and we look forward to accommodating you again soon. Kind regards,

5 out of 5
The hotel has a relaxing calming vibe to it tbat is hard to describe. The clean lines work for me....this is not your typical hotel.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 11, 2019 by Alice

Thank you for staying at the AC Marriott Montreal. We are pleased to hear you enjoyed your stay with us and that our hotel design was to your taste. AC Hotels by Marriott are minimalist by design, alluring but purposeful. Our rooms are modern and elegant, fully equipped with Nespresso coffeemaker, safe, mini fridge, USB outlets and smart TV. We look forward to accommodating you soon again. Kind regards,

1 out of 5
Worst experience ever. Sold our room to someone else. Lied about why, saying we came late while we watched 5 people check in while we were standing there. Didn't offer anything other then a sorry during the busiest weekend of the year. Had to drive 30 minutes and pay 200 more for a worse hotel room. Ruined our whole trip.

Posted by on Sep 3, 2018

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Comment from Hotel Management

Sep 20, 2018 by Dean T

We are sorry to hear we could not accommodate you on one of the busiest weekend of Montreal. Your reservation was not secured with the credit card provided, therefore we may reserve our right to cancel reservation non guaranteed. Also our rooms are always guaranteed to our Marriott Rewars, SPG and Ritz/Carlton members. We invite to return to our property to help you with your travels needs.

About the AC Hotel by Marriott Montreal Downtown

Location 250 Rene Levesque West, Montreal, QC H2Z1Z8

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of AC Hotel by Marriott Montreal Downtown, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 5910 square feet (549 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly AC Hotel by Marriott Montreal Downtown. Parking is available for a fee. This 4-star Montreal hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 12 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Montreal Central Station (1 km / 0.6 mi)
  • Metro station: Place des Arts Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AC Hotel by Marriott Montreal Downtown offers 169 accommodations with laptop-compatible safes and espresso makers. 50-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

AC Hotel by Marriott Montreal Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property registry number - 296729
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 21.95 for adults and CAD 21.95 for children (approximately)
  • Self parking fee: CAD 29 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Hotel Marriott Montreal Downtown
  • AC Marriott Montreal Downtown
  • Ac By Marriott Montreal
  • AC Hotel by Marriott Montreal Downtown Hotel
  • AC Hotel by Marriott Montreal Downtown Montreal
  • AC Hotel by Marriott Montreal Downtown Hotel Montreal

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.