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"We changed our room to the main building because the alder is a separate building and we didn’t want to walk outside from the pool to our room. You n ... " More

By a verified traveler on Wed 08 Jan 2020

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Hotel Description

Enjoy 7 restaurants at this 4-star Monticello hotel

Monticello retreat

Stay at this Monticello hotel and you'll be within half a mile (1 km) of Resorts World Catskills and 2 miles (3 km) of Concord Monster Golf Course. Also, The Kartrite Resort & Indoor Waterpark is within 2 miles (3 km) and Neversink River is within 6 miles (10 km).

Full-service spa, 24-hour fitness

A full-service spa, 7 restaurants, and a 24-hour gym are all featured at this hotel. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference center. A computer station, luggage storage, and laundry facilities are also on offer.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Alder at Resorts World Catskills ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Alder at Resorts World Catskills

Everyone (8) Couples (3) Family (2)
2 out of 5

Posted by on Mar 15, 2020

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5 out of 5
We changed our room to the main building because the alder is a separate building and we didn’t want to walk outside from the pool to our room. You need indoor passage

Posted by on Jan 8, 2020

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5 out of 5

Posted by on Sep 9, 2019

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5 out of 5
Everything great. Even got an upgrade . Beautiful place

Posted by on Aug 28, 2019

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4 out of 5
Buildings seem very plain. The Alders looked more like a dorm. The rooms were very clean and smelled fresh. Pool area was beautifully decorated and clean. The Casino was very nice and clean. The service was very poor (bar at Alders Tuesday night) Not enough staff members to help out at the bar. The staff members were very pleasant and helpful.

Posted by on Aug 1, 2019

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5 out of 5
Brand new hotel! Excellent! Clean, fresh, roomy, beautiful view!

Posted by on Jul 15, 2019

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3 out of 5

Posted by on Jul 8, 2019

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3 out of 5
Everything was great, staff was a little uninterested. Our only real complaint is that the shower head was awful, hardly enough water pressure to wash our hair! Weird for a brand new facility!

Posted by on Jul 7, 2019

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2 out of 5
The room was clean and new but service was not helpful. Could not check in until after 6:00 with no explanation.

Posted by on Jul 7, 2019

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2 out of 5
The staff was terrible.I asked her when I checked in what floor we were on and she was very nasty and said go look on your card I just gave you

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 25, 2019 by Myla

Thank you for taking the time to complete our survey. At Resorts World Catskills, we pride ourselves on providing our guests with a relaxing oasis for leisure travelers with even better service and we sincerely apologize that we missed the mark in regards to your most recent stay. We are continuously training our new team members to focus on creating memorable experiences for our guests and we will use your feedback to propel us toward our higher level of service. If your travels should bring you to the Catskills in the future, we would very much like to welcome you back and display a higher level of service. Wishing you safe travels

About the The Alder at Resorts World Catskills

Location Resorts World Drive, Monticello, NY 12701

Property Features

The Alder at Resorts World Catskills offers its guests a full-service spa and a 24-hour fitness center. There are 7 restaurants on site. You can unwind with a drink at one of the 7 bars/lounges. A 24-hour business center and meeting rooms are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Alder at Resorts World Catskills. You'll have access to the indoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Monticello hotel.

  • 101 guestrooms or units
  • 7 dining venues
  • 7 bars or lounges
  • Meeting rooms
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Alder at Resorts World Catskills offers 101 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch LED televisions come with pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • LED television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Dos Gato - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Crystal Life Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 15.99 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Parking
  • Partner property access
  • Partner property pool access
  • Pool access
  • Self parking
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7–16 for adults, and USD 7–16 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alder Resorts World Catskills Hotel Monticello
  • Alder Resorts World Catskills Hotel
  • Alder Resorts World Catskills Monticello
  • Alder Resorts World Catskills
  • The Alder at Resorts World Catskills Hotel
  • The Alder at Resorts World Catskills Monticello
  • The Alder at Resorts World Catskills Hotel Monticello

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.