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"Best part of the hotel is the beach and that the resort is not too big. This resort is packed full of kids - do not recommend this for couples. Food
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4-star beachfront property near Green Grotto Caves
Beachfront retreat
Within a 10-minute walk of the property, you'll find Flavours Beach and Cardiff Hall Beach. Also, Runaway Bay Beach is within half a mile (1 km) and Green Grotto Caves is within 6 miles (10 km).
All-inclusive
This smoke-free property features a private beach, free water park access, and a full-service spa. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a lazy river and a free kid's club, and in-room childcare is an added bonus.
Free WiFi, flat-screen TVs
The 266 guestrooms have flat-screen TVs with cable channels and offer free WiFi and furnished balconies or patios. Other amenities include minibars, room service, and coffee/tea makers.
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive ratings based on 34 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive
Everyone (15)Couples (3)Family (12)
5 out of 5
Posted by a verified traveler on Mar 26, 2020
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Comment from Hotel Management
Mar 28, 2020
by Karlene
Thank you for taking the time to provide your review of the resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us and the services offered by our associates. We look forward to seeing you soon.
Warm Regards
3 out of 5
Best part of the hotel is the beach and that the resort is not too big. This resort is packed full of kids - do not recommend this for couples. Food was just ok - entertainment was lacking.
Posted by SZ, from Michigan on Jan 28, 2020
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Comment from Hotel Management
Jan 30, 2020
by Manager
Thank you for your feedback.
3 out of 5
Posted by a verified traveler on Jan 19, 2020
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Comment from Hotel Management
Jan 21, 2020
by Manager
Thank you for your rating.
2 out of 5
The landscape is excellent. Bed is comfortable. I was very disappointed that there are no internet in the rooms. I couldn't call no one from my room because the room phone didn't work.
Posted by a verified traveler on Jan 16, 2020
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Comment from Hotel Management
Jan 17, 2020
by Manager
Thank you for your feedback. We regret that the amenities and services provided did not meet your expectations. Your reviews are greatly appreciated by us as we do have an ongoing process where feedback such as yours are incorporated in our trainings and used to make enhancements to the resort. I do hope that as these changes come to fruition you will be encouraged to visit us again.
3 out of 5
Service was slow and bad had three problems and they were repeat problems they were taken care of but very slow
Posted by a verified traveler on Jan 3, 2020
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Comment from Hotel Management
Jan 3, 2020
by Manager
Thank you for your feedback. We regret that the amenities and services provided did not meet your expectations. Your reviews are greatly appreciated by us as we do have an ongoing process where feedback such as yours are incorporated in our trainings and used to make enhancements to the resort. I do hope that as these changes come to fruition you will be encouraged to visit us again.
4 out of 5
This was our second time visiting Jewel Runaway bay with our two boys (9 and 6). While the rooms and WiFi could absolutely use some updates, the property, food and staff are absolutely amazing. This is definitely a family resort and I'm not quite sure why couples in their 20's would pick this resort with all of the other adult only options. The kids love it and we leave feeling relaxed and looking forward to our next visit...hopefully next Christmas!
Posted by a verified traveler on Dec 11, 2019
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Comment from Hotel Management
Dec 12, 2019
by Manager
Thank you for taking the time to review our resort after your recent visit to our property.
We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.
We look forward to seeing you soon.
4 out of 5
Nice clean Beach, many dining and activity options. Rooms was beautiful but did not have Wi-Fi as advertised. Lots of mosquitoes in my room. Very friendly staff, amazing food! Long shuttle ride from the airport, almost two hours.
Posted by a verified traveler on Dec 7, 2019
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Comment from Hotel Management
Dec 8, 2019
by Manager
Thank you for taking the time to review our resort after your recent visit to our property.
We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.
We look forward to seeing you soon.
2 out of 5
The only thing going for this place is the ocean beach area. They took away the vodka and rum out of your room. So if you need a drink you have to walk. We had concierge services which consisted of a phone call a day to see if we needed anything. If we did need something it took them at least four hours to bring it it was ridiculous. If you want room service which was concierge service you have to pay three dollars if a child calls five dollars if an adult calls per item so where is the all inclusive. The food is the same menu every day doesn’t change. No longer give you red stripe in your room either. When We arrived they didn’t have my daughter listed as staying at the Jewel Runaway Bay thank God I had my email I had to forward that to them and then she was able to stay with us. This place was a joke definitely went downhill. You also have a towel card if you don’t return your card you are charged $25 and you have to walk at the end of the beach to get the towels they are not in a very usable location. Very disappointing for what we paid. I read all the reviews about this place and thought for sure they were crazy there was no way they were talking about the place that I had been to two years ago well they were definitely right the reviews are right on about this place
Posted by Elissa on Nov 17, 2019
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Comment from Hotel Management
Nov 18, 2019
by Manager
Thank you for your feedback. We regret that the amenities and services provided did not meet your expectations. Your reviews are greatly appreciated by us as we do have an ongoing process where feedback such as yours are incorporated in our trainings and used to make enhancements to the resort. I do hope that as these changes come to fruition you will be encouraged to visit us again.
Warm Regards
5 out of 5
The property is well maintained and well run. Everyone we interacted with was friendly and accommodating.
You cannot best the beach. The beach is large with plenty of room to accommodate the guests. The water is a myriad of blues and greens and calm so everyone can safely enjoy the water. They’d added a water park since our last visit and it was incredible. So well maintained, clean and relaxing. A great place for a family vacation.
Special shout out to Karlene who was outstanding in helping to ensure that our vacation was everything we wanted it to be.
Posted by a verified traveler on Nov 3, 2019
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Comment from Hotel Management
Nov 5, 2019
by Manager
The Jewel Runaway Bay Beach & Golf Resort management and staff wish to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff.
Our goal is always to create an experience of a lifetime for you our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience.
We look forward to the pleasure of welcoming you back in the future for another vacation experience.
3 out of 5
Likes : staffing,ambiance ,
Dislikes: food, no juice in mini fridge
Posted by a verified traveler on Sep 26, 2019
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Comment from Hotel Management
Sep 26, 2019
by Tashelia
Thanks for such a superb review! We are happy that you chose the Jewel Runaway Bay Beach & Golf Resort and that you enjoyed your experience enough to share it with us.
We do hope that you will give us the pleasure of hosting you again soon.
About the Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive
This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included.
Food and beverages
All meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties
Activities and facilities/equipment All non-motorized water sports are included.
Water activities
Kayaking
Sailing
Snorkeling
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Access to 18-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transportation to golf course
Lessons/classes/games
Aerobics
Water fitness
Kids' club
Supervised activities for children ages 18 years old and younger
Entertainment
Access to onsite clubs
Onsite live performances
Theme parties
Not included
Use of golf cart
Use of golf equipment
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling gear
Surcharge for bottled wine
Laundry/dry cleaning services
Spa/beauty facilities and services
Offsite tours
Transportation to offsite activities
Access to onsite clubs included
Kayaking included
Sailing included
Windsurfing included
Taxes included
Golf - minimum age restriction 18
Fitness facilities included
Tennis included
Water fitness classes/lessons included
Laundry/dry cleaning services not included
Volleyball included
Soccer (football) included
Scuba diving excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Transportation to offsite activities not included
Offsite tours not included
Golf included
Golf - number of holes 18
Golf - green fees included
Scuba diving lessons not included
Golf - transportation to golf course included
Snorkeling gear not included
Aerobics classes/lessons included
Gratuities included
All food and beverages included
Surcharge for bottled wine
Meals and drinks at companion properties included
Room service during certain hours
All non-motorized water sports included
Onsite live performances included
Theme parties included
Snorkeling included
Property Features
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and outdoor tennis courts. Free valet parking is available. This 4-star Runaway Bay property is smoke free.
266 guestrooms or units
3 levels
4 buildings
7 dining venues
6 bars or lounges
Nightclub
Bar on the beach
Bar by the pool
Swim-up bar
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
No smoking on site
Family Friendly Amenities
On private beach
Free water park access
Number of outdoor pools - 3
Lazy river
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 4
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking
Room Amenities
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive offers 266 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Private balcony or patio (furnished)
Minibar
In-room dining (limited hours)
Flat-screen television
Cable channels
Coffee maker
Bathtub or shower
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Court Jesters - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Late night fare is available from room service (during limited hours).
Nearby Activities
4 outdoor tennis courts and a complimentary water park with a lazy river are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Golfing on site
Tennis lessons on site
Mountain biking nearby
Beach volleyball on site
Volleyball on site
Kayaking on site
Skydiving nearby
Yoga classes/instruction on site
Ecotours nearby
Fitness classes on site
Sailing on site
Basketball on site
Hiking/biking trails nearby
Golf lessons available nearby
Scooter/moped rentals nearby
Spa Services
Radiant Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hot stone massage
Deep tissue massage
Spa tub in spa
Reflexology
Massages on beach
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
No pets or service animals allowed
Hotel Names
Jewel All Inclusive
Jewel Runaway Bay Beach Resort
Jewel Runaway Bay Beach Resort All Inclusive
Jewel Resort All Inclusive
Jewel Runaway Bay Beach
Jewel Runaway Bay Beach & Golf Resort Jamaica
Breezes Runaway Bay Resort And Golf Club
Jewel Runaway Bay Beach Golf Resort All Inclusive
Jewel Runaway Bay Inclusive
Jewel Runaway Bay Beach Golf Resort – All Inclusive
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive is home to Court Jesters, which features Italian cuisine.
This property offers free valet parking.
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive is 26.3 mi (53-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive features 3 outdoor pools.
This property is on a private beach. Don't forget your sunscreen!
Pamper yourself with a day at Radiant Spa, where you can enjoy facials, hot stone massages, and body wraps.
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive does not offer free breakfast.
Check-in is from 3 PM - 11:30 PM.
Jewel Runaway Bay Beach Resort & Waterpark - All Inclusive offers an airport shuttle.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
