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"It was noisy all evening. The people above us were loud. " More

By a verified traveler on Thu 19 Sep 2019

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Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Aug 26 - Aug 27

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Enjoy free breakfast at this Maple Grove hotel

In shopping district

Within 3 miles (5 km) of this Maple Grove hotel, you'll find Fish Lake Regional Park and Shoppes at Arbor Lakes. Millennium Garden is within 6 miles (10 km) and Elm Creek Park Reserve is within 9 miles (15 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Extended Stay America Minneapolis - Maple Grove ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Minneapolis - Maple Grove

Everyone (14)
3 out of 5

Posted by on Jun 10, 2020

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Comment from Hotel Management

Jun 12, 2020 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

2 out of 5
No one at the front desk for 5 minutes, room had someone’s cloths still in a drawer; wall electrical outlet exposed, no cover; smoke alarm covered/wrapped in cellophane?? What’s with that? Had to wipe off TV remote it was dirty!!! Yuk. Paint coming off several places on the walls...not coming back!

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 5, 2020 by Hotel Management

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management

4 out of 5

Posted by on Dec 15, 2019

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3 out of 5
It was noisy all evening. The people above us were loud.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 20, 2019 by Hotel Management

Thank you for reviewing your stay. We are sorry for the noise issue you encountered and regret the inconveninece caused. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope you will stay with us again in the future so that we can provide you with a better experience. Sincerely, Hotel Management

1 out of 5
Hotel in tuff shape. Room was dark and dreary. Room had odor and was extremely dirty.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you better in the future. Sincerely, Hotel Management

2 out of 5
Cupboard, lamp broken. Elevator dirty. Property needs to be cleaned and repaired.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

5 out of 5
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️Great service. Was happy about it. Thanks ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Posted by on Feb 7, 2019

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Comment from Hotel Management

Feb 9, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management

3 out of 5
People in the next room arguing from2am till 4... loud music from truck parked right in front door... very ghetto

Posted by , from Maple grove MN on Feb 7, 2019

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Comment from Hotel Management

Feb 8, 2019 by Hotel Management

Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the disturbance caused by other guests. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management

5 out of 5
Awsome, great room great people . I will be actually getting the room again for this evening

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 21, 2018 by Hotel Management

Thank you for the excellent review regarding your visit at Extended Stay America. We are thrilled to read we exceeded your expectations for a spectacular stay and that you would always cherish the wonderful memories of our hospitality. It was a pleasure to have you as a guest, and we await your return eagerly. Sincerely, Hotel Management

5 out of 5
Close to home and a McDonald's. Allows pets. Probably allows kids as well, you will have to ask to be sure.

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 13, 2018 by Hotel Management

Thank you for choosing Extended Stay America on your trip to our city. It feels great to know you liked our pet-friendly policy and that you enjoyed the proximity of our location. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management

About the Extended Stay America Minneapolis - Maple Grove

Location 12970 63rd Ave N, Maple Grove, MN 55369

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Minneapolis - Maple Grove also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Maple Grove hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Minneapolis - St. Paul Intl. Airport (MSP) (45.1 km / 28 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Minneapolis - Maple Grove offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Maple Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Maple Grove
  • Extended Stay America Minneapolis Hotel Maple Grove
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  • Extended Stay America Minneapolis Maple Grove Hotel
  • Extended Stay America Minneapolis Maple Grove Hotel
  • Extended Stay America Minneapolis Hotel
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  • Extended Stay America Minneapolis - Maple Grove Hotel
  • Extended Stay America Minneapolis Maple Grove
  • Extended Stay America Minneapolis - Maple Grove Maple Grove
  • Extended Stay America Minneapolis
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  • Extended Stay America Minneapolis Maple Grove
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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.