Extended Stay America Minneapolis - Maple Grove

2.5-star property
12970 63rd Ave N, Maple Grove, MN 1-855-201-7819

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3.2 out of 5
See all 11 Travelocity Reviews

"I needed a place to stay after car accident. It was convenient and comfortable. " More

By a verified traveler on Sun 30 Oct 2016

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Maple Grove hotel

In shopping district

You'll find Eagle Lake Golf Center and Begin Oaks Golf Club within 2 miles (3 km) of this hotel. Fish Lake Regional Park and Shoppes at Arbor Lakes are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80 per night

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Minneapolis - Maple Grove ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Minneapolis - Maple Grove

Everyone (10)
1 out of 5
Hotel in tuff shape. Room was dark and dreary. Room had odor and was extremely dirty.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you better in the future. Sincerely, Hotel Management

2 out of 5
Cupboard, lamp broken. Elevator dirty. Property needs to be cleaned and repaired.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

5 out of 5
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️Great service. Was happy about it. Thanks ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Posted by on Feb 7, 2019

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Comment from Hotel Management

Feb 9, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management

3 out of 5
People in the next room arguing from2am till 4... loud music from truck parked right in front door... very ghetto

Posted by , from Maple grove MN on Feb 7, 2019

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Comment from Hotel Management

Feb 8, 2019 by Hotel Management

Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the disturbance caused by other guests. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management

5 out of 5
Awsome, great room great people . I will be actually getting the room again for this evening

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 21, 2018 by Hotel Management

Thank you for the excellent review regarding your visit at Extended Stay America. We are thrilled to read we exceeded your expectations for a spectacular stay and that you would always cherish the wonderful memories of our hospitality. It was a pleasure to have you as a guest, and we await your return eagerly. Sincerely, Hotel Management

5 out of 5
Close to home and a McDonald's. Allows pets. Probably allows kids as well, you will have to ask to be sure.

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 13, 2018 by Hotel Management

Thank you for choosing Extended Stay America on your trip to our city. It feels great to know you liked our pet-friendly policy and that you enjoyed the proximity of our location. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management

3 out of 5

wanted a hotel close to shopping and relaxing

Pros: It was clean.
Cons: Clerk friendliness
Location: It was tucked away and hard to locate. There was shopping and restaurants close
When booking hotel was told pool, hot tub, continental breakfast and cost. when we arrived no pool or hot tub, the breakfast was a breakfast candy bar, or packet of oatmeal no way to fix nor any directions. My receipt was not the same as what I was charged I will try and call on that. Asked for up grade to a queen beds and was told there was nothing and the hotel was only half full. Feel clerk not accommodating to our needs. Was not what I was told!

Posted by , from minnesota on May 1, 2017

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Comment from Hotel Management

May 4, 2017 by General Manager

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

3 out of 5

Recovery

I needed a place to stay after car accident. It was convenient and comfortable.

Posted by , from O, Maple Grove, MN on Oct 30, 2016

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1 out of 5

Not Pleasant

Cons: Not clean.
Location: Not close to activities.
Room was not clean. Dog hair on chairs and the room had an odor of pets.

Posted by , from MN on Oct 11, 2016

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3 out of 5

1st we asked for a hotel in Maplewood , Mn.

Pros: We could bring our dogs
Cons: Room should have been better equipped
Location: Not location we asked for
They booked us in Maple Grove which was so far from my daughter's. The person that I talked said it was10minutes away. Then at 4 am Sunday the fire alarm went off and we had to go out in the cold. I think we should some sort of compensation for this. Let me know what can be done. !!!!!!

Posted by on Apr 5, 2016

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About the Extended Stay America Minneapolis - Maple Grove

Location 12970 63rd Ave N, Maple Grove, MN 55369

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Minneapolis - Maple Grove also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Maple Grove hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (45.3 km / 28.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Minneapolis - Maple Grove offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Maple Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Extended Stay America Minneapolis Hotel Maple Grove
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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).