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"What a great place to stay. By and large all the staff were very friendly and helpful. We didn't get a lotion the first day so we asked for one from t ... " More

By a verified traveler on Tue 03 Jan 2017

Hotel Description

Enjoy the indoor pool at this 3-star Maple Grove hotel

In shopping district

A stay at this hotel places you within half a mile (1 km) of Shoppes at Arbor Lakes and 6 miles (10 km) of Eagle Lake Golf Center. Begin Oaks Golf Club and Elm Creek Park Reserve are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 119 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and LED TVs with satellite channels. Sofa beds, room service, and premium bedding are also available.

Room, Accessible, Non Smoking (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max
$117* Per night/room Apr 18 - Apr 19

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Room, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Staybridge Suites MPLS-Maple Grove/Arbor Lakes, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites MPLS-Maple Grove/Arbor Lakes, an IHG Hotel

Everyone (4)
4 out of 5

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 25, 2020 by Emily

Thank you! We appreciate your feedback.

5 out of 5

New Years Eve Stay 2016/17

Pros: I liked the room accommodations the best but the breakfast and lounge were a very close second.
Cons: I think access to billing and other hotel information via WEB or the TV could help.
Location: Maple Grove is close to many venues of entertainment and dining.
What a great place to stay. By and large all the staff were very friendly and helpful. We didn't get a lotion the first day so we asked for one from the cleaning staff and got one along with three more hair conditioners. Things went so well we stayed an extra night.

Posted by , from Big Lake, MN on Jan 3, 2017

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Comment from Hotel Management

Jan 6, 2017 by gm

Thank you for sharing a review Buster. We appreciate your comments and thank you for choosing us!

3 out of 5
Pros: It was ok not a 4 star
The tub was sluggish, the water was over your ankles , while taking a shower, which I hate. The iron didn't heat up and spit water all over my pants. I had hopes of this place being nice since it was a 4 1/2 Star Hotel. Not a 4 1/2 star in my eyes.

Posted by on Sep 21, 2015

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Comment from Hotel Management

Oct 8, 2015 by GM

I am sorry for the delay in responding (minor password issues). Our maintenance and housekeeping teams were informed of your comments to help ensure that we can avoid similar issues in the future. We apologize for the inconveniences with the shower and iron. Thank you for your feedback.

2 out of 5

Watch for "accidental" over charges.

The hotel room was nice, clean and comfortable, in fact would've been a excellent place if they wouldn't have "accidentally" tried charging me an extra 112.48. When I called to find out why, they never offered a explanation what had happened, but did refund the over charge. All I can say is it is a nice place, but watch your card account.

Posted by , from MN on Sep 20, 2015

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Comment from Hotel Management

Oct 10, 2015 by GM

Thank you for sharing your experience. We looked into the reason for the charge on your card. It was a mistake by our Front Desk team. I apologize for the inconvenience. I hope you will try us again when you are in the area.

5 out of 5

Great Hotel value

Staybridge Suites are the perfect combination of function comfort and value. I have stayed at 5 different ones and this one did not disappoint. The atmosphere is great the food is great and staff is great. I will be back.

Posted by on Oct 12, 2010

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About the Staybridge Suites MPLS-Maple Grove/Arbor Lakes, an IHG Hotel

Location 7821 Elm Creek Blvd N, Maple Grove, MN 55369

Property Features

Staybridge Suites MPLS-Maple Grove/Arbor Lakes, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A library, a terrace, and barbecue grills are also featured at the business-friendly Staybridge Suites MPLS-Maple Grove/Arbor Lakes, an IHG Hotel. An area shuttle within 5 mi and a shopping center shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 3-star Maple Grove hotel.

  • 119 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Minneapolis - St. Paul Intl. Airport (MSP) (50.5 km / 31.4 mi)
  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Staybridge Suites MPLS-Maple Grove/Arbor Lakes, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • In-room dining
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites MPLS-Maple Grove/Arbor Lakes
  • Staybridge Suites MPLS-Maple Grove/Arbor Lakes Hotel
  • Staybridge Suites MPLS-Maple Grove/Arbor Lakes Hotel Maple Grove
  • Staybridge Suites MPLS-Maple Grove/Arbor Lakes Hotel Maple Grove
  • Staybridge Suites MPLS-Maple Grove/Arbor Lakes Hotel
  • Staybridge Suites MPLS-Maple Grove/Arbor Lakes Maple Grove
  • Hotel Staybridge Suites MPLS-Maple Grove/Arbor Lakes Maple Grove
  • Maple Grove Staybridge Suites MPLS-Maple Grove/Arbor Lakes Hotel
  • Hotel Staybridge Suites MPLS-Maple Grove/Arbor Lakes
  • Staybridge Suites MPLS Maple Grove/Arbor Lakes
  • Staybridge Suites MPLS Maple Grove/Arbor Lakes
  • Staybridge Suites MPLS Maple Grove/Arbor Lakes an IHG Hotel

You should know

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.