"The king size bed was so uncomfortable and the pull out couch was bent so bad nobody could sleep on it. But other than that it was a lot of fun and th ... " More
In Maple Grove
At this hotel, you'll be steps from Venetian Indoor Waterpark and within a 15-minute walk of Shoppes at Arbor Lakes. Sky Zone Indoor Trampoline Park is within 9 miles (15 km) and Anoka Technical College is within 12 miles (20 km).
Free water park, dining
Free water park access, a 24-hour gym, and a restaurant are all featured at this hotel. Bring the family and enjoy the children's pool, waterslide, and arcade/game room. Enjoy the indoor pool and perks like free self parking and a free shopping center shuttle.
Feb 17, 2021 by Tracy
We are very sorry to learn about your experience and would like to learn more. We hope you reach out to us so we can discuss your experience.
Jul 13, 2020 by Tracy
Thank you for the kind rating!
Dec 17, 2019 by Tracy
Thank you for the kind rating!
Oct 28, 2019 by Tracy
Oh no! Our team will be sorry to learn the beds had not been comfortable. We will share this with our maintenance team and work to ensure we correct it quickly. Thank you for taking the time to share.
Mar 26, 2019 by Tracy
Great to read. We also love that service and are glad that it was helpful to you. We hope to see you again soon.
Jan 24, 2019 by Tracy
Thank you for the 5 star rating. We appreciate knowing that you enjoyed your stay.
Jan 10, 2019 by Tracy
Great to read! I look forward to sharing your kind comments with Tash and seeing the smile on her face.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel offers its guests a complimentary water park, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1887 square feet (175 square meters) and includes a conference center. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Maple Grove hotel.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's indoor waterpark, waterslides, and arcade/game room are only open on Friday from 4-10 PM, Saturday from 8 AM-10 PM, and Sunday from 8 AM-2 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.