4.2 out of 5

"I have stayed at this hotel on two separate occasions and am always happy. The rooms are clean, the staff is pleasant, and most important- the kids ar ... " More

By MplsMama on Mon 07 Feb 2011

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Hotel Description

3-star hotel near Shoppes at Arbor Lakes

In Maple Grove

At this Maple Grove hotel, you'll be within half a mile (1 km) of Shoppes at Arbor Lakes and 12 miles (20 km) of Anoka Technical College. Ridgedale Center and Ellingson Car Museum are within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free shopping center shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 136 guestrooms also offer free WiFi and LCD TVs with satellite channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Suite, 1 King Bed, Non Smoking (Kids)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124 per night

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks

Everyone (2) Family (2)
5 out of 5
I liked that I got a text from the hotel, asking how my room was and if we needed anything. I was able to ask a question the next day this way, which was super quick and helpful!

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 26, 2019 by Tracy

Great to read. We also love that service and are glad that it was helpful to you. We hope to see you again soon.

5 out of 5

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 24, 2019 by Tracy

Thank you for the 5 star rating. We appreciate knowing that you enjoyed your stay.

4 out of 5
The staff is amazing! My son had had scratched his foot getting out of the pool ( to a 5 year old end of the world pain) Tash not only got us some first aid help. She asked “kit kat” what she call my son ( because he loves kit kats and tells people so) she went to look for a kit kat to make him feel better. They didn’t have any...but m&ms did the trick! Tash rocks!!

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 10, 2019 by Tracy

Great to read! I look forward to sharing your kind comments with Tash and seeing the smile on her face.

3 out of 5

Hotel was overpriced and staff seemed lazy

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy, Poor breakfast
The hotel is in a nice lation for shopping and the highways but I felt it was overpriced and

Posted by , from Minneapolis, MN, USA on Nov 16, 2011

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5 out of 5

I have happily stayed here more than once.

Pros: Close restaurants, Free Internet
I have stayed at this hotel on two separate occasions and am always happy. The rooms are clean, the staff is pleasant, and most important- the kids are EXTREMELY HAPPY. The sole reason I stayed here in the first place was for a weekend getaway, then I returned again for the same reason. I have recommended this hotel to friends & family who have also stayed here & been totally satisfied.

Posted by on Feb 7, 2011

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3 out of 5

Okay stay

Very Noisy-- Kids running all over the place. If you loves kids and noise this is the place to stay. Room and Hotel great- clean but for a senior adult lady who went there to shop the shops all around the area and to rest and read etc. This was not the place to stay

Posted by on Nov 13, 2010

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3 out of 5

Nice Hotel, but open the WATERPARK Every Day

Nice, clean hotel with great staff, but what's the sense of the waterpark when it is only open on weekends? My kids stayed there and just stared at the slides. At least open them from 5 at night to end of night or something. What a waste!!

Posted by on May 30, 2010

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5 out of 5

Fantastic Stay in NW Minneapolis Area!

We have stayed in many, many hotels in Minneapolis over the past 30 years, most of the time without children. This time my husband and I were with my sister, her husband and their two kids, ages 3 and 5. We couldn't have picked a better hotel at which to stay with small children! Our room was very comfortable, well decorated, spotless and really comfy bed. The room the family of 4 stayed in had a semi-private area for the kids with two bunks and their own TV! The game room was very big and was always staffed. The water-park pools and hot tub area were decorated in a Venetian theme that was colorful and really well done, the twinkling lights in the ceiling were awesome. The kids played for hours, the life guards were friendly and attentive. The pool area had a little food concession area, very handy. There were plenty of tables and chairs around the pool but no lounge-type chairs. For as many children as were in the hotel, it was really quiet~ I was surprised because this usually is an issue in ""water-park"" type hotels.

Posted by on Jun 11, 2009

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5 out of 5

Great Hotel!!!! Worth the money!

We loved this hotel. The decor is really nice. The staff was very helpful. And the pool area was the best! They have a cute snack shop in the water park where you can order pizza and other snacks. We did have a problem with hearing noise from a wedding one floor beneath us but when I called the front desk they immediately moved us to a different room and even threw in free breakfast the next day. The area is really nice, there are lots of shops and restaurants within walking distance. We will definately stay there again!

Posted by on Jan 11, 2009

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5 out of 5

Best Hotel Stay Ever

We won this hotel stay on a radio contest. I was expcting to have to stay on a weekday in a small room. Instead they let us stay on a Friday night in a Kid Suite. Kids had thier own room with bunk beds and a TV. The staff was wonderful, everyone was so friendly. Every staff person we saw from the cleaning room to the kids working in the game room asked us how our stay was. The lifegaurds in the pool we excellent at keeping things under control, there was no horseplay allowed, and everyone had fun. It was nice to see lifegaurds actually doing thier job, so mnay times kids go crazy and make it dangerous for everyone. The waterpark was set up so there was something for kids of all ages, even the adults, the waterslides were great, my kids are 10 and 12 and they loved every minute of the waterpark. Check in and check out were busy, but the staff worked fast and got the lines done quickly. This was by far the best hotel I have ever stayed in! I would stay here again anytime!

Posted by on Jul 23, 2008

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About the Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks

Location 11801 Fountains Way N, Maple Grove, MN 55369

Property Features

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks offers its guests an indoor pool, a children's pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1887 square feet (175 square meters) and includes a conference center. The business-friendly Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Self parking is free. This 3-star Maple Grove hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 1887 sq ft of conference space
  • 175 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (47.4 km / 29.5 mi)
  • Property shuttles: Free shopping center shuttle; area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Palazzo Ristoranti, Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property's indoor waterpark, waterslides, and arcade/game room are only open on Friday from 4-10 PM, Saturday from 8 AM-10 PM, and Sunday from 8 AM-2 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Maple Grove Nw Mpls-Arbor Lks
  • Holiday Inn Hotel Nw Mpls-Arbor Lks
  • Holiday Inn Maple Grove Nw Mpls-Arbor Lks
  • Holiday Inn Nw Mpls-Arbor Lks
  • Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.