Crowne Plaza Minneapolis West by IHG

3.5 star property
Enjoy the spa at this 3.5-star Plymouth hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior
Indoor pool
Exterior
Interior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Pet friendly

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Abbott Northwestern - WestHealth
    ‪8 min walk‬
  • Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Ridgedale Center
    ‪6 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪34 min drive‬

Room options

Presidential Suite, 1 King Bed

  • 1705 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 265 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

7.6 out of 10
Good
(4 reviews)
  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plymouth

In suburbs.Stay at this Plymouth hotel and you'll be within half a mile (1 km) of Abbott Northwestern - WestHealth and 2 miles (3 km) of Sky Zone Indoor Trampoline Park. Fish Lake Regional Park and Ridgedale Center are also within 6 miles (10 km).

What's nearby

  • Abbott Northwestern - WestHealth - 8 min walk - 0.5 miles
  • Sky Zone Indoor Trampoline Park - 2 min drive - 1.1 miles
  • Ridgedale Center - 6 min drive - 4.6 miles
  • Target Field - 15 min drive - 11.8 miles
  • U.S. Bank Stadium - 18 min drive - 12.7 miles

Getting around

  • Fridley Station - 18 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 32 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Perkins American Food Co. - ‬3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

Enjoy the spa at this 3.5-star Plymouth hotel
Crowne Plaza Minneapolis West by IHG offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West by IHG. Free self parking is available.

This 3.5-star Plymouth hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 38193 sq ft of conference space
  • 3548 sq m of conference space
  • Built in 1983
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

How close is Crowne Plaza Minneapolis West by IHG to the airport?

Crowne Plaza Minneapolis West by IHG is 15.7 mi (22-min drive) away from the Minneapolis, MN (FCM-Flying Cloud) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Minneapolis West by IHG?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West by IHG on Jun 29, 2025 start from $96.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Minneapolis West by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Minneapolis West by IHG.

How close is Crowne Plaza Minneapolis West by IHG to the beach?

This hotel is 10 mi (16-min drive) from Shady Oak Beach and 12.3 mi (21-min drive) from Round Lake Beach. Don't forget your sunscreen!

Does Crowne Plaza Minneapolis West by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Minneapolis West by IHG, but full breakfast is offered for a fee of between USD 12 and 19 for adults, USD 9 and 11 for children. It's available on weekdays from 6:30 AM to 10 AM and weekends from 7 AM to 11 AM.

Is there a casino at Crowne Plaza Minneapolis West by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Minneapolis West by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Minneapolis West by IHG?

This hotel offers free self parking.

Does Crowne Plaza Minneapolis West by IHG have a pool?

Crowne Plaza Minneapolis West by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Crowne Plaza Minneapolis West by IHG have a restaurant?

Crowne Plaza Minneapolis West by IHG is home to Creekside Cafe and Lounge, which features American cuisine, garden views, and light fare.

Does Crowne Plaza Minneapolis West by IHG have a spa?

Pamper yourself with a day at Spa at Plymouth Creek, where you can enjoy hot stone massages, aromatherapy, and body wraps.

How close is Crowne Plaza Minneapolis West by IHG to downtown Plymouth?

Crowne Plaza Minneapolis West by IHG is 0.4 mi away from Plymouth.

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Tammi L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Customer service was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Traveled with group
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Most interesting and visually amazing hotel I've ever stayed at.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool is wonderful

8/10 Good

Cody

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Relaxing
Stayed 5 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of spots to do things
Stayed 3 nights in Nov 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Donna

Business traveler
Disliked: Cleanliness, amenities
Old and not clean
Stayed 1 night in Oct 2024

8/10 Good

WENDELL, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Under cover parking
Stayed 3 nights in Nov 2024

2/10 Terrible

Elizabeth l

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Heather

Traveled with group
Liked: Staff & service
Disliked: Amenities
I think the property needs a tremendous upgrade. I'd pay more for better quality. Also, there are limited dining options, which I hate. However, the staff is wonderful. Loved the ladies at the bar who were exhibited excellent service.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness, staff & service
Check in took more time than it should have. Our shower/tub faucet could not be completely shut off so there was water dripping during our entire stay. On both mornings, there was no hot water at 8:15 in the morning. The staff in the dining areas and bar were fantastic and the food was pretty good for a hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Staff & service
Enjoyable staycation for wife and I. I liked the property, the feel, the style, but the last update was clearly in the mid-80s. And the pool area needs to have the gigantic sheets of rotten paint pulled off and repainted - ugh.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff at front desk gives no info of where things are when you check in such as ice machine, breakfast and parking entrance to hotel. I walked up to the desk and they sat in the office looking at me instead of coming to the desk to help me like they hoped I would just go away not friendly or helpful at all
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marshal

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was covered in dust, bathroom in the room had mold on the ceiling of the shower and every wall due to non working shower fan.
Stayed 2 nights in Oct 2024

8/10 Good

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly fine stay.

Solid place to stay. Parking is awful. Down a hill around a corner. No valet for people that might need it. Only elite members can park up close to the door. Would hate to stay in winter. Put at farthest room from elevator next to machine room while traveling with friend with mobility issues. Thankfully it was only a one night stay on a longer trip.
Stayed 1 night in Sep 2024