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4.6 out of 5

"Really nice place to stay. A little hard to find though " More

By a verified traveler on Mon 14 Oct 2019

Hotel Description

Romantic 3.5-star hotel with spa

In suburbs

At this Plymouth hotel, you'll be within 3 miles (5 km) of Millennium Garden and 6 miles (10 km) of Fish Lake Regional Park. Target Center and Target Field are also within 12 miles (20 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and 2 outdoor tennis courts are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

The 243 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include refrigerators, premium bedding, and flat-screen TVs with cable channels.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Jun 20 - Jun 21

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Minneapolis West, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Minneapolis West, an IHG Hotel

Everyone (9) Couples (2) Family (2)
4 out of 5

Posted by on Oct 24, 2020

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5 out of 5

Posted by on Nov 16, 2019

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4 out of 5

Posted by on Nov 11, 2019

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4 out of 5
Really nice place to stay. A little hard to find though

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Sandy Kleis Director of Guest Services

Thank you so much for the kind review of our property. We look forward to seeing you again!

5 out of 5
Ease of check in, parking ramp provided very adequate space for the hotel guests as well as for all the events going on at the hotel...like a wedding and several conferences.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by General Manager

thanks for the positive comments. Hope you comeback soon!

5 out of 5
This hotel was clean, the bed was comfy, the staff was warm and friendly, and the workout area was easily accessible and effective! I would definitely stay again.

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 4, 2019 by General Manager

Perfect score Thanks!

2 out of 5
We booked a 2 bed room. Upon check in was told our room was unavailable due to a water pipe leak. Hotel told us that expedia was suppose to contact us, that never happened. We were told that the only thing they had left was a queen, with a roll away!!! I told them it was not exceptable! The had no kings either. We were so tired we excepted it. OMG the rollaway was horrible. I couldn't sleep on it. Hard and lumpy. I have a bad back. Hotel was nice BUT.... I NEED YOU TO CONTACT ME. 913 451 6379.

Posted by on Aug 6, 2019

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5 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by general manager

thanks for your great review.

5 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 13, 2019 by General Manager

Thanks for the perfect score!

5 out of 5
great location for my purpose and clean facility, nice and kind staff

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 21, 2019 by General Manager

Thanks for the kind words!

About the Crowne Plaza Minneapolis West, an IHG Hotel

Location 3131 Campus Drive, Plymouth, MN 55441

Property Features

Crowne Plaza Minneapolis West, an IHG Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 15 meeting rooms available. A health club, a spa tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West, an IHG Hotel. A free area shuttle within 10 miles is available. Free self parking is available. This 3.5-star Plymouth hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 4110 sq ft of conference space
  • Built in 1983
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Minneapolis - St. Paul Intl. Airport (MSP) (37.5 km / 23.3 mi)
  • Property shuttles: Free area shuttle within 10 miles
  • Parking: Free self parking

Room Amenities

Crowne Plaza Minneapolis West, an IHG Hotel offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Creekside Cafe - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Europa Room - This restaurant specializes in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Creekside Lounge - Overlooking the garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Sports massage
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 19 for adults, USD 9 and USD 11 for children (approximately)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Minneapolis
  • Crowne Plaza Minneapolis West
  • Crowne Plaza Minneapolis West Hotel
  • Crowne Plaza Minneapolis West Hotel Plymouth
  • Crowne Plaza Minneapolis West Plymouth
  • Crowne Plaza West Minneapolis
  • Minneapolis Crowne Plaza West
  • Minneapolis West
  • Crowne Plaza Minneapolis West
  • Crowne Plaza Minneapolis West, an IHG Hotel Hotel
  • Crowne Plaza Minneapolis West, an IHG Hotel Plymouth
  • Crowne Plaza Minneapolis West, an IHG Hotel Hotel Plymouth

You should know

  • Pool access available from 5:30 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.