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Hilton Mandalay

4.5 star property
4.5-star luxury hotel perfect for exploring Mandalay

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Photo gallery for Hilton Mandalay

A large rectangular pool with tiled flooring, surrounded by lounge chairs and umbrellas, and a building with a red roof in the background.
A poolside area with lounge chairs and umbrellas, reflecting in the water.
A modern hotel lobby with a wooden ceiling, two illuminated pillars, and a view of palm trees and a pool.
A breakfast bar with pastries and beverages, a coffee machine, and a display of kitchenware.
A spacious lobby with a central round table, seating arrangements, and decorative elements.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.1, Junction of 26th & 66th Street, Chan Aye Tharzan Township, Mandalay
  • Place, Mandalay Marionettes Theater
    ‪1 min walk‬
  • Place, Mandalay Palace
    ‪3 min drive‬
  • Place, Shwenandaw Monastery
    ‪3 min drive‬
  • Airport, Mandalay (MDL-Mandalay Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a vase of flowers, and a wooden floor.

Deluxe Room, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A modern bathroom with a glass-enclosed shower, a large mirror, and a wooden vanity.

Deluxe Twin Room

  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a bedside table with a lamp, a vase of flowers, and a wooden floor.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Garden View

A modern bathroom with a glass-enclosed shower, a large mirror, and a wooden vanity.

Deluxe Twin Room, Garden View

  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a bedside table with a lamp, a vase of flowers, and a wooden floor.

Deluxe Room, 1 King Bed, Balcony

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a table and chairs.

Deluxe Twin Room, Balcony

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Hill View

A hotel room with a large bed, a bedside table with a lamp, a vase of flowers, and a wooden floor.

Premium Room, 1 King Bed, Hill View

  • Hill view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room, Hill View

A modern bathroom with a glass-enclosed shower, a large mirror, and a wooden vanity.

Premium Twin Room, Hill View

  • Hill view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Twin Room, Balcony

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony, Hill View

A hotel room with a bed, a desk, a chair, a small table, and a balcony with a view.

Executive Room, 1 King Bed, Balcony, Hill View

  • Hill view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, Balcony, Hill View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of a river and mountains.

Executive Twin Room, Balcony, Hill View

  • Hill view
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Terrace, Hill View

A modern hotel room with a bed, bedside table, lamp, chair, and a view of greenery through large windows.

Executive Room, 1 King Bed, Terrace, Hill View

  • Hill view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, Terrace, Hill View

A hotel room with a large sliding glass door leading to a balcony, a bed, a blue armchair, a round table with a vase of flowers, and a TV mounted on the wall.

Executive Twin Room, Terrace, Hill View

  • Hill view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A bathroom with a toilet, sink, and mirror.

Executive Suite, 1 Bedroom

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Hill View

A hotel room with a sofa, armchair, coffee table, TV, and a bed.

Executive Suite, 1 Bedroom, Hill View

  • Hill view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Terrace

A hotel room with a bed, a TV, a desk, a chair, a sofa, and a view of the city through large windows.

Executive Suite, 1 Bedroom, Terrace

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Ambassador)

A balcony with two round tables, each with a vase of flowers and a golden bowl. The balcony overlooks a river with a bridge and a temple in the distance.

Suite, 1 Bedroom (Ambassador)

  • 1378 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A modern hotel room with a large window, a sofa, a chair, a small table, and a TV.

Apartment, 1 Bedroom

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A modern hotel room with a large window, a sofa, a chair, a small table, and a TV.

Apartment, 1 Bedroom

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony

A modern hotel room with a large window, a sofa, a chair, a small table, and a TV.

Apartment, 1 Bedroom, Balcony

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Suite, 2 Twin Beds, Balcony

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Mandalay

City center retreat .You'll be within half a mile (1 km) of Mandalay Marionettes Theater and 2 miles (3 km) of Mandalay Palace with a stay here. Phaung Daw Oo Monastic Education High School and Atumashi Kyaungdawgyi are also within 2 miles (3 km).

What's nearby

  • Mandalay Marionettes Theater - 1 min walk - 0.1 miles
  • Mandalay Palace - 3 min drive - 1.2 miles
  • Shwenandaw Monastery - 3 min drive - 1.9 miles
  • Atumashi Kyaungdawgyi - 3 min drive - 1.9 miles
  • Yadanarpon Diamond Plaza - 3 min drive - 1.9 miles

Getting around

  • Mandalay Central Railway Station - 6 min drive
  • Mandalay (MDL-Mandalay Intl.) - 52 min drive

Restaurants

  • ‪လင္း ၾကက္ေပါင္းေခါက္ဆြဲ - ‬18 min walk
  • ‪YKKO Mandalay - ‬12 min walk
  • ‪Royal Mandalay - ‬17 min walk
  • ‪Shwe Mandalay Tea Palace - ‬15 min walk
  • ‪Central Park - ‬8 min walk

About this property

Hilton Mandalay

4.5-star luxury hotel perfect for exploring Mandalay
Hilton Mandalay offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 5726 square feet (532 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Mandalay. Free self parking is available.

  • 1 building
  • 231 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 5726 sq ft of conference space
  • 532 sq m of conference space
  • Built in 1997
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
Hilton Mandalay offers 231 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Mingalar Mandalay Hotel
Mandalay
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 9 reviews
$105 nightly
The price is $108
Jul 4 - Jul 5
Total with taxes and fees
Mingalar Mandalay Hotel

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MMK 17,000 to 26,000 for adults and MMK 8,500 to 13,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MMK 72000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MMK 17000 to 26000 for adults, and MMK 8500 to 13000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MMK 72000.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Sedona Mandalay
Mandalay Hotel Sedona
Mandalay Sedona
Mandalay Sedona Hotel
Hilton Mandalay Hotel
Sedona Mandalay
Sedona Mandalay Hotel
Hilton Mandalay Hotel
Hilton Mandalay Mandalay
Hilton Mandalay Hotel Mandalay

Frequently asked questions

How close is Hilton Mandalay to the airport?

Hilton Mandalay is 25.6 mi (52-min drive) away from the Mandalay (MDL-Mandalay Intl.) airport, the closest popular airport to the property.

Does Hilton Mandalay have an airport shuttle?

Hilton Mandalay offers an airport shuttle.

Does Hilton Mandalay offer free breakfast?

Free breakfast isn’t offered at Hilton Mandalay, but buffet breakfast is offered for a fee of between MMK 17000 and 26000 for adults, MMK 8500 and 13000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Hilton Mandalay?

No, there is no casino at this hotel.

What time is check-in at Hilton Mandalay?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Hilton Mandalay?

This hotel offers free self parking.

Does Hilton Mandalay have a pool?

Hilton Mandalay features an outdoor pool.

Does Hilton Mandalay have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Hilton Mandalay have a spa?

There are no spa services available at this hotel.

How close is Hilton Mandalay to downtown Mandalay?

Hilton Mandalay is 1.9 mi away from Mandalay.

Hilton Mandalay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 36 out of 85 reviews
Rating 8 - Good. 35 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
good location...
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

good stay in mandalay

Beautiful, upgraded common facilities (lobby, restaurant, pool) but older stuffy bedrooms. Good location. Excellent customer service
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
王宮前にあるが、町の中心からは少し離れているため、移動にはテュクトクが必要。
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel lobby and common facilities were very good. The view from room the view is stupendous and overlooks the royal Mandalay Palace and moat. 😀 The room is however old and the bathroom older. The toilet did not flush at all and we had to complain a number of times 😡! Besides, the room wasn’t well insulated and it was uncomfortably cold in the night at 12c. The air conditioning only cools and there is no room heater. HOWEVER, the Chef Mr Mukul Agarwal and his team are simply brilliant 😀👍. They cooked up some amazing meals for us and lavished care and attention during our stay. The Chef made many Burmese vegan delicacies and he and his team more than made up for any misgivings we had about our stay at the hotel.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

MichaelY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a grand looking and tall ceiling in the lobby and corridor. It should be one of the best Hilton properties. It is also near to the tourist popular royal palace and Su Taung Pyi.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Yeeping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的飯店

老牌飯店更新中，櫃台幫忙升級到面對皇宮的房間，設備還不錯，服務人員態度友善，lounge與餐飲俱佳.飯店鄰近皇宮東南角，参訪宮殿佛寺都方便，值得下回再來住。
Stayed 3 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Le personnel est sympathique.l hôtel a part le hall est dans un état de délabrement épouvantable.Nous avons changé de chambre 2 fois.La première fois parce qu’elle était humide,la deuxième fois parce qu’il y faisait trop froid et qu’ils nous ont proposé un radiateur électrique.Dans la salle de bains il y a encore un rideau douche.Il n y a pratiquement pas de lumière dans la chambre.Comble du comble pour un Hilton,ils n acceptent pas la carte American Express. Bref cet hôtel est une honte et j estime que vous devriez demander un geste commercial à mon égard
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Kyaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

Hotel is renovating. Sometimes lift didn’t work due to service. But no information about this to residents. Overall, had a great stay apart from some loosed wall plugs.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones podrían mejorar al estilo del lobby del hotel
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belles parties communes ( Hall, resto, piscine ), très bons repas ( dont petit-déjeuner exceptionnel ) à des prix très raisonnables pour ce niveau de qualité.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hilton Mandalay está en una ubicación inmejorable: justo delante del cuadrado rodeado por el río, que contiene el palacio Real, y en frente del monte de Mandalay con unas vistas espectaculares. Ambos sitios son accesibles andando desde el hotel. Hay varios restaurantes y bares limpios y modernos cerca del hotel. Las instalaciones del Hilton son buenas, particularmente las zonas comunes que están recién renovadas (piscina y comedor, con un desayuno variado y exquisito). El personal fue muy atento con nosotros y nos ayudó a planificar nuestra visita a Mandalay.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Franque

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel in need of drastic upgrade

The hotel needs a drastic upgrade: carpets are old and smelly, old and noisy air conditioners cannot keep up with the heat, room toiled was not working well, elevators worked randomly, fumigation was done outside while people were enjoying the pool and everywhere in the hotel (restaurant, washrooms, lobby, ) one sees these air freshners put there to cover up the bad, if not almost moldy, smell. I stayed there last year and it was never that bad. Things deteriorated 100% since last year, Renovations are taking place, but this is taking way too much time. The only redemptive thing is the quality and niceness of the staff. In fact, one feels very bad for them, as clearly Hilton has let them down. I will not return there even when the place is upgraded. I also stayed at the Hilton in NPT, which was so much better. However, because of the bad state of the Hilton in Mandalay, my next trip will see me staying in Accor hotels throughout Myanmar.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総じてOK。リピートあり。

外観、内装ともにとてもきれいで雰囲気がある。フロントの感じもよかった。ただ、全室禁煙室。空港から若干距離がある。朝食のレパートリーは標準レベル。洗面の栓の抜き方がわからなかった。
Stayed 1 night in Jul 2019
Verified

8/10 Good

I FONG

Liked: Staff & service, property conditions & facilities, room comfort
乾淨 離皇宮很近
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NHKがみれます

NHKとwifi　満足しました。
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Venkatraman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good holiday

Air conditioning was inadequate in breakfast area and room. Otherwise the stay was excellent and location was extremely good.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness
The hotel lobby is just beautiful, and the hotel has a very jazzy age feel mixed in with traditional features. The hotel itself is very lovely, however the rooms are a little run down, thers no shower option, only bathtub which is inconvenient, it is is a little dated. The windows don't open in the rooms which can leave you with a suffering with cabin fever., and im not quite convinced that the air con does work accurately The cleanliness does lack a little in areas such as the showehead.. and also the wndows looking out in the city are quire dirty, but i do think its more of a renovation issue,,, I didnt have a great nights sleep, there was a lot of noise from the water fountain at the entrance of the hotel even tho i was on the top floor, and also noise from the traffic outside and the whole hotel is lit from the outside, which does light up the room even with the curtains shut. On the positive side, it is probably one of the better hotels in Mandalay and the pool area is lovely. I think with more work done to the rooms this would be a great stay... I would say with Mandalay hill just a stones throw away, it would be great if the hotel had a shuttle bus service as it would going around much easier.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great location opposite to Mandalay Palace. Well trained & courteous staff who are focused on guest care. Very old & slow lifts, need upgrade immediately. The central Aircon did not work during the night & sleep quality was poor. The bathroom tiles are cracked.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応が良かった。自転車も無料で貸してくれ、プールもきれいで早朝から、空港までのシャトル（タクシー）も安く10000kで他のホテルよりずっと安いです　さすが
Stayed 1 night in May 2019
Verified

10/10 Excellent

AYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and nice view
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Lovely staff. Some construction going on but only noticeable during the day so if you’re out seeing the sites it’s hardly noticeable. Lovely buffet breakfast to cater to all tastes.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed, excellent buffet b/f ( 2 time black put )
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Whilst there's a lot to like about the hotel - location, decor, general up-keep of the facilities, etc, there were two glaring issues. (1) The fact that half the ground floor was undergoing extensive building works. (2) The fact the staff were unable to do anything other than try charging me more money to resolve it. The noise from the power tools, etc, could be heard 4+ floors away - loud enough to prevent sleeping. The hotel insisted I pay a surcharge to sit in the executive lounge to try to have somewhere quieter to work (it was still too noisy for a phone call, and I was still expected to pay). The only alternative: "Go outside". In the midday sun. To do work. I can sit in a park for free, thanks. No warning this was going to be the case in advance, no attempts at making my stay better despite this; just charging me more. A number of other things feel a bit "unfinished" - service at breakfast, missing items in lobby bathrooms, etc; all of these could be forgiven and didn't really detract from what's a nice hotel. I'd generally deduct a point for the bland restaurant options from a relatively up-market hotel (hopefully addressed by whatever the building work will result in delivering), but it would otherwise be a nice place to stay. For my personal experience and the lack of addressing it in any way that salvaged the stay, I can only give 1*, though.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
私が宿泊した当日は中国人の方々がとても多く混雑していましたが、スタッフの方は落ち着いて対応されていました。レストランもとても美味しいです。残念なのは蚊、蚊がとても多く日本人は気になるかもしれません。
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

sein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Hilton Mandalay

Staff are very friendly, room,corridor and surroundings are quite clean, great location in Mandalay, very good price for service. We really enjoyed staying in Hilton Mandalay. Love to stay again next time if we go back there. Definitely will recommend.
Stayed 2 nights in Feb 2019