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The Whitelaw Hotel, a South Beach Group Hotel

3-star property
808 Collins Ave, Miami Beach, FL 1-855-201-7819
2.9 out of 5
See all 9 travelocity Reviews

"The room was clean and nice. " More

By a verified traveler on Sat 14 Jan 2023

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Hotel Description

3-star boutique hotel near Ocean Drive, connected to a shopping center

Oceanside stay

A stay at this South Beach hotel places you steps from Ocean Drive and a 5-minute walk from Collins Avenue Shopping Area. Also, Miami Beach Boardwalk is within half a mile (1 km) and PortMiami is within 2 miles (3 km).

Renovated in 2019

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A terrace, a computer station, and concierge services are also on offer.

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$64* Per night/room Feb 13 - Feb 14

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Whitelaw Hotel, a South Beach Group Hotel ratings based on 9 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Whitelaw Hotel, a South Beach Group Hotel

Everyone (6) Couples (2) Family (2)
5 out of 5
The room was clean and nice.

Posted by on Jan 14, 2023

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Comment from Hotel Management

Jan 14, 2023 by Lee

Hello dear guest George, we appreciate your wonderful review and rating, it's our pleasure to host you. Many thanks

4 out of 5
Nice hotel good Mexican restaurant no breakfast nearby

Posted by on Oct 22, 2022

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Comment from Hotel Management

Oct 22, 2022 by Lee

Hi dear guest Charles, thank you for your review and great rating. We hope to host you again soon.

4 out of 5
Noisy A/C vent and refrigerator in room. Noisy guests on first floor at wee hours of the morning. 3AM

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 8, 2019 by TM, Guest Relations

Thank you for your review. We are disappointed to learn of any disturbance during your stay. Please bring this to our attention next time, so we may have the opportunity to correct these issues and provide a more comfortable stay. We appreciate your feedback and hope you will consider our terrific location and stay with us again soon.

2 out of 5
Skip this one, please! The hotel is old and the employees seem disgruntled.

Posted by on Apr 5, 2019

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Comment from Hotel Management

May 1, 2019 by TM, Guest Relations

Thank you for your review. We are an art deco hotel that was built in the early 1900's, renovated every few years while preserving the history of Miami Beach. We are steps to the beach and Ocean Drive. We offer complimentary use of beach towels, round-trip airport transportation, and nightly Happy Hour drinks. We hope you will consider us again for a future stay.

5 out of 5

Posted by on Feb 8, 2019

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Comment from Hotel Management

Apr 5, 2019 by TM, Guest Relations

Thank you for an excellent star rating! We welcome the opportunity to host you again soon.

2 out of 5
I tried to call this hotel front desk every hour for 8 hours the day before arriving and could not get a live person on the phone. Will not be booking here again.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 18, 2019 by TM, Guest Relations

Hello Patty. That is unusual as we did not have an issue with the phones. We will look into this further. We appreciate your feedback and hope you will consider us again where we can make things right.

2 out of 5
Not the greatest hotel experience. The type of room that you book is not guaranteed at all. No refunds. The room had this smell of musk that doesn't go away. The hot water in shower takes a couple of minutes to kick in. Not the greatest view unless you room is facing the front of the hotel. The rooms are kind of small.

Posted by on Apr 10, 2018

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Comment from Hotel Management

Apr 10, 2018 by TM, Guest Relations

Hi Cardi. Thank you for your review. We are disappointed to learn of the issues you experienced during your stay. We pride ourselves in guest satisfaction, so please let us know when anything is unsatisfactory and we will try to rectify the situation immediately. We appreciate your feedback and hope you will consider us again where we can exceed your expectations.

1 out of 5

Worst place ever!!!

Arrived to check in at 8:05 pm to find they had given our room to someone else. They offered a different room with separate beds...for a honeymoon! All they could say was “well check in time is at 3”. When I told him we wanted to cancel and get a refund and we would find another place to stay, he laughed and said “good luck...everything’s booked”. Upon notifying Travelocity we were only refunded half of the hotel price! I’ll never book with either one again!!

Posted by , from Washington DC on Nov 9, 2017

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Comment from Hotel Management

Dec 10, 2017 by Kedi M.

Good Day Sherri.Thank you for staying with us.We are sorry that your stay was not as per your expectations.Please do give us another chance to make it better and give you a memorable experience. See you soon. cheers Kedi M.

1 out of 5

It was absolutely a nightmare!!!!!!

We switched rooms 3 times in 1 night!!1st room didn't have hot water..they agreed to move us and said hot water is hit or miss in some rooms..2nd room water leak in the closet.. 3rd rooms took 20 minutes for the water to get hot and still wasn't hot as needed to be..but they did move us to a sister hotel that was decent..not the best but decent and they did refund our first night after 2 weeks of following up about a refund they promised..I wouldn't stay there for free!!!

Posted by , from Tn on Nov 11, 2016

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About the The Whitelaw Hotel, a South Beach Group Hotel

Location 808 Collins Ave, Miami Beach, FL 33139

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the boutique The Whitelaw Hotel, a South Beach Group Hotel. A complete renovation of The Whitelaw Hotel, a South Beach Group Hotel was completed in June 2019. This Art Deco Miami Beach hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • Built in 1936
  • Towels for the beach
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Whitelaw Hotel, a South Beach Group Hotel offers 49 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2019.

  • Minibar
  • IPod dock
  • Television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Don Sombrero Mexican Rest - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitelaw
  • Whitelaw
  • Whitelaw Hotel
  • Whitelaw Hotel Miami Beach
  • Whitelaw Miami Beach
  • The Whitelaw Hotel, A Group
  • The Whitelaw Hotel, a South Beach Group Hotel Hotel
  • The Whitelaw Hotel, a South Beach Group Hotel Miami Beach
  • The Whitelaw Hotel, a South Beach Group Hotel Hotel Miami Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.