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Ocean Reserve Apartments by FlatsAway

5.0 star property
5-star beach condo near Intracoastal Mall

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Photo gallery for Ocean Reserve Apartments by FlatsAway

Outdoor pool
Premium Apartment, 3 Bedrooms (OR201) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Beach nearby
Property grounds
Property grounds

Popular amenities

  • Dryer
  • Washer
  • Bar
  • Pool
  • Parking included
  • Kitchen

Explore the area

Map
19370 Collins Ave., Sunny Isles Beach, FL, 33160
  • Aventura Mall
    ‪2 min drive‬
  • Hallandale Beach
    ‪4 min drive‬
  • Gulfstream Park Racing and Casino
    ‪6 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪30 min drive‬

Room options

View all photos for Exclusive Penthouse, 2 Bedrooms

Exclusive Penthouse, 2 Bedrooms | Beach/ocean view

Exclusive Penthouse, 2 Bedrooms

  • 1050 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Ocean View

Premium Apartment, 1 Bedroom, Ocean View | Beach/ocean view

Premium Apartment, 1 Bedroom, Ocean View

  • 1005 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Apartment

  • 1055 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View, Sea Facing

Deluxe Apartment, 2 Bedrooms, Sea View, Sea Facing | Beach/ocean view

Deluxe Apartment, 2 Bedrooms, Sea View, Sea Facing

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Deluxe Penthouse, 3 Bedrooms

Full-size fridge, microwave, stovetop, dishwasher

Deluxe Penthouse, 3 Bedrooms

  • 1550 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Classic Apartment, 1 Bedroom, Bay View (OR610)

Classic Apartment, 1 Bedroom, Bay View (OR610) | 2 bedrooms, premium bedding, in-room safe, individually furnished

Classic Apartment, 1 Bedroom, Bay View (OR610)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Economy Apartment, 2 Bedrooms, Bay View (OR620)

Economy Apartment, 2 Bedrooms, Bay View (OR620) | 2 bedrooms, premium bedding, in-room safe, individually furnished

Economy Apartment, 2 Bedrooms, Bay View (OR620)

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom, Park View (OR419)

Standard Apartment, 1 Bedroom, Park View (OR419) | 2 bedrooms, premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom, Park View (OR419)

  • 1055 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Park view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Ocean View (OR1520)

Luxury Apartment, 1 Bedroom, Ocean View (OR1520) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Luxury Apartment, 1 Bedroom, Ocean View (OR1520)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Apartment, 2 Bedrooms, City View (OR1427)

Luxury Apartment, 2 Bedrooms, City View (OR1427) | View from room

Luxury Apartment, 2 Bedrooms, City View (OR1427)

  • 1550 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms, Bay View (OR1610)

Classic Apartment, 2 Bedrooms, Bay View (OR1610) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Classic Apartment, 2 Bedrooms, Bay View (OR1610)

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Apartment

Premium Apartment | 2 bedrooms, premium bedding, in-room safe, individually furnished

Premium Apartment

  • 1665 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 7
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Comfort Apartment, 1 Bedroom, Bay View (OR814)

Comfort Apartment, 1 Bedroom, Bay View (OR814) | 2 bedrooms, premium bedding, in-room safe, individually furnished

Comfort Apartment, 1 Bedroom, Bay View (OR814)

  • 1050 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 3 Bedrooms (OR202)

2 bedrooms, premium bedding, in-room safe, individually furnished

Premium Apartment, 3 Bedrooms (OR202)

  • 1550 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Luxury Apartment, 1 Bedroom, Ocean View (OR907)

Luxury Apartment, 1 Bedroom, Ocean View (OR907) | 2 bedrooms, premium bedding, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, Ocean View (OR907)

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Large Twin Bunk Bed

View all photos for Premium Apartment, 3 Bedrooms (OR426)

Premium Apartment, 3 Bedrooms (OR426) | 2 bedrooms, premium bedding, in-room safe, individually furnished

Premium Apartment, 3 Bedrooms (OR426)

  • 1550 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Comfort Apartment, 1 Bedroom, Bay View (OR1422)

Comfort Apartment, 1 Bedroom, Bay View (OR1422) | Beach/ocean view

Comfort Apartment, 1 Bedroom, Bay View (OR1422)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Ocean View (OR925)

Beach/ocean view

Premium Apartment, 2 Bedrooms, Ocean View (OR925)

  • 1055 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Ocean View (OR805)

2 bedrooms, premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom, Ocean View (OR805)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, 1 Bedroom, Bay View (OR724)

Comfort Apartment, 1 Bedroom, Bay View (OR724) | In-room dining

Comfort Apartment, 1 Bedroom, Bay View (OR724)

  • 1050 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Sunny Isles Beach

Seaside stay .At this Sunny Isles Beach condo, you'll be within 3 miles (5 km) of Intracoastal Mall and 6 miles (10 km) of Aventura Mall. Promenade Shops and Gulfstream Park Racing and Casino are also within 6 miles (10 km).
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What's nearby

  • Aventura Mall - 2 min drive - 1.9 miles
  • Hallandale Beach - 4 min drive - 2.0 miles
  • Hollywood Beach - 5 min drive - 2.6 miles
  • Gulfstream Park Racing and Casino - 6 min drive - 3.1 miles
  • Bal Harbour Shops - 11 min drive - 5.5 miles

Getting around

  • Brightline Aventura Station - 9 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 24 min drive

Restaurants

  • ‪Kalinka Deli - ‬20 min walk
  • ‪Neomi's - Trump International Beach Resort - ‬19 min walk
  • ‪The Yacht Club Aventura - ‬5 min drive
  • ‪Burger King - ‬18 min walk
  • ‪Miami Juice - ‬11 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Ocean Reserve Apartments by FlatsAway

5-star beach condo near Intracoastal Mall
Ocean Reserve Apartments by FlatsAway offers its guests an outdoor pool, outdoor tennis courts, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge.

You'll find a 24-hour business center on site. A terrace, a vending machine, and an arcade/game room are also featured at the luxury Ocean Reserve Apartments by FlatsAway. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sunny Isles Beach condo.

  • 25 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Ocean Reserve Apartments by FlatsAway offers 25 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Accommodations at this 5-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers, complimentary toiletries, and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English, Italian, Portuguese, Spanish

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 15 per day; includes in/out privileges)

Family friendly

  • Crib: USD 60 per stay
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Gym
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 60.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.50 per accommodation, per stay
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: USD 60.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Property Registration Number No Registration ID

Property is also known as

Ocean Reserve Apartment Sunny Isles Beach
Ocean Reserve Apartment
Ocean Reserve Sunny Isles Beach
Ocean Reserve Apartments by FlatsAway Condo
Ocean Reserve Apartments by FlatsAway Sunny Isles Beach
Ocean Reserve Apartments by FlatsAway Condo Sunny Isles Beach

Frequently asked questions

How close is Ocean Reserve Apartments by FlatsAway to the airport?

Ocean Reserve Apartments by FlatsAway is 15.7 mi (24-min drive) away from the Fort Lauderdale-Hollywood Intl. Airport (FLL) airport, the closest popular airport to the property.

Does Ocean Reserve Apartments by FlatsAway have an airport shuttle?

Airport shuttle services are not available at Ocean Reserve Apartments by FlatsAway.

How close is Ocean Reserve Apartments by FlatsAway to the beach?

This condo is a short 4-minute walk from Sunny Isles Beach Beach and 2.3 mi (8-min drive) from Hollywood Beach. Don't forget your sunscreen!

Does Ocean Reserve Apartments by FlatsAway offer free breakfast?

Ocean Reserve Apartments by FlatsAway does not offer free breakfast.

Is there a casino at Ocean Reserve Apartments by FlatsAway?

No, there is no casino at this condo, but Gulfstream Park Racing and Casino (6-min drive) and The Casino at Dania Beach (15-min drive) are nearby.

What time is check-in at Ocean Reserve Apartments by FlatsAway?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Ocean Reserve Apartments by FlatsAway?

This condo offers free self parking. Valet parking is available for USD 15.00 per day.

Does Ocean Reserve Apartments by FlatsAway have a pool?

Ocean Reserve Apartments by FlatsAway features an outdoor pool.

Does Ocean Reserve Apartments by FlatsAway have a spa?

There are no spa services available at this condo.

How close is Ocean Reserve Apartments by FlatsAway to downtown Sunny Isles Beach?

Ocean Reserve Apartments by FlatsAway is 0.8 mi away from Sunny Isles Beach.

Ocean Reserve Apartments by FlatsAway Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 11 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 6 out of 50 reviews

7.4/10

Cleanliness

6.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela Elizabeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great views from this spacious and beautiful apartment.
Stayed 6 nights in Nov 2021

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, room comfort

Great Deal! Lovely place

Very nice location. Apartment is nice... awesome view. Very close to the beach. Building has a supermarket inside. Very convenient. Really a great place to be and enjoy the view and the beach.
Stayed 5 nights in Oct 2021

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Property conditions & facilities
Me and my family loved it it was beautiful the apartment was beautiful nice and spacious my favorite part was the balcony and the heated pool and the building had a little grocery store on the first floor that have everything you need in there plus more. The people was so nice and polite and the communication was great anything I needed I got ASAP overall I will definitely come back to this place soon very soon great location close to the beach is walking distance great experience the only thing was parking was a little difficult but as my days went I got used to it great place great people overall 10/10
Stayed 4 nights in Aug 2021

10/10 Excellent

Rashan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The appt is very nice and very nice view. The sofa cama for the guess is little bit hard and too few bed blankets . But its confirtable and good equipment in the kitchen The parking is far fron the door appt
Stayed 10 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent, very beautiful, comfortable; we'll be back......
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Good Time!

Had a great time staying at this property. Perfect location and really liked our condo. Building rules seems straight forward at first but would have appreciated some additional assistance in understanding parking for instance as one of the valet guys wasnt very kind but besides that overall a good time.
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE, GUIlLERMO THE HOST IS BEYOND RUDE - DIRTY APARTMENT. This stay was a nightmare. Guillermo the host was beyond rude, totally dismissive of the several problems the condo has, he offers things that are not included and gets upset if you ask for them. He makes it very clear that he hates his job. The AC unit did not work, the floors were full of grease to the point that you fall when you walk, very dangerous for children or elderly. The bed sheets and towels were dirty and old with a foul smell. The mattresses smelled bad and had bed bugs!!!! The master bedroom door has a whole and does not close. PlEASE Do NOt stay here! I do not understand how expedia offers this place.
Stayed 8 nights in Jun 2021

8/10 Good

Rima

Traveled with family
Liked: Cleanliness, room comfort

10 year anniversary

It was relaxing trip
Stayed 5 nights in May 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities
The apartment(805) location was GREAT because I was able to watch the sun rise every morning from the balcony! Now! WORST!! Upon arrival apartment was dirty we had to clean it dishes were dirty we had to clean them, kitchen bare bare barely stocked with supplies had to go buy some!! Front desk youngsters are there for their looks not their expertise! CU7 management company never there to work out our problems, management company never return calls and Expedia couldn't do any thing to help us!! BEWARE!!
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around, except noisy neighbors upstairs
Stayed 5 nights in Mar 2021

10/10 Excellent

rocio

Traveled with family
Liked: Cleanliness, room comfort

ove it

Was great will l recommend this to everyone
Stayed 2 nights in Sep 2020

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, room comfort

Bad

It wasnt nice at all dusty needed to be mop TV in the front room wasnt workink had a ordor
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice customer service, pool area amazing, nice people. Apartment was nice but there are some major things needed.Shower walls were dirty like the bathroom was not cleaned properly with cleaning products stains were almost molded.Sofa needs to be replaced couldn’t seat on it unless I was willing for the peeling to be attached to my clothes. No heat in apartment. Even though it’s spring break getting ready for bed is hard when you can’t adjust temperature 😊
Stayed 3 nights in Mar 2020

2/10 Terrible

Réjean

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The cleaning ladies did the best they could with what they had to deal with. We had to use a bed sheet on the couch and on the sofa chair, it was so dirty. One of us slept in his clothes because the mattress had a bad smell. I will not recommend to stay there. We only stayed there because it was already paid and it could not be re-imbursed.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

TEYMCKY, BROOKLYN NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY PEOPLE EVERYTHING WAS SO BEAUTIFUL WILL DEFINITELY STAY AGAIN REFERRING YOU GUYS TO EVERYONE
Stayed 5 nights in Oct 2019

10/10 Excellent

Antoniete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2019

10/10 Excellent

Mey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s staff are very friendly. Everything in the apartment is clean and new. I loved the neighborhood and the view from the balcony. The apartment has furnitures and bed very comfortable. Definitely I’ll stay in this property for my vacation in Miami. The only thing I would like you to include is one more parking when renting an apartment for more than 4 people. Overall, I loved my staying at this property.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Tout ce qui est indiqué dans la description est vrai et est reellement inclus dans la chambre... Toutefois, les photos ne sont absolument pas représentatives de la chambre. L'immeuble doit dater des années 1980 et tout dans la chambre semble d'origine, de la peinture aux tapis murs à murs. La salle de bain principale était completement désuete et les murs couverts de moissisure. De plus, ne vous attendez pas aux services d'un hotel car il s'agit d'un condo... pas de nettoyage, pas de changement de serviettes, pas de savon. Prévoyer ammener votre papier de toilette, car une fois les deux rouleaux initialement dans la chambre terminés, vous enaurez pas d'autres. Trės décevant et définitivement pas un hotel quatre étoiles... Je ne comprends pas qu'Expédia puisse tolérer une fausse représentation pareile sur son site
Stayed 5 nights in Jul 2019

6/10 Okay

Justine, Cleveland, OH. USA

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a quick walk to the beach. We had a great view of the ocean from our balcony. Check in was a bit confusing. It was difficult communicating with staff. They did not speak English clearly. We were never given fobs for unlocking gates on property. The condo we rented did not match the pictures or description we looked at when we booked. Sent several emails to them that they never answered. Check out was listed as 11:00am but we were sent an email day before checkout where they told us 10:00. It was a decent place but not what we were expecting. Need to update photos on website to match the specific apartment. Only provided 2 rolls of toilet paper, 1 garbage bag, no hand soap, & no beach towels, which were listed that there would be 2.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! I highly recommend anyone to ocean reserve apartments!😌
Stayed 4 nights in Jun 2019

4/10 Poor

Kim

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Place needed painting. Washroom dated. All other furnishung great. Sig age very poor. One facecloth. One glass.
Stayed 3 nights in Jan 2019

10/10 Excellent

Tatyana, Greenville, SC

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location, very nice and clean pool, very beautiful park for kids, my kids love it.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The living room and kitchen were pretty clean and modern looking. Really liked the feel of the place. The bedrooms could have been a little cleaner and better. The beds were really hard. The kitchen appliances were top notch, and the gym and pool were nice. Location was also convenient.
Stayed 4 nights in Aug 2018